Operations Coordinator Jobs in Maryland
Operations Coordinator jobs in Maryland concentrate in federal contracting, healthcare administration, and logistics, with strong demand across the Baltimore metro, the Washington D.C. suburbs including Bethesda and Silver Spring, and Annapolis. Major employers with lasting operations footprints in the state include Northrop Grumman, Johns Hopkins Medicine, and Leidos. The most consistently sought specialties are government contract operations, clinical operations support, and supply chain coordination. See the openings below and apply to the ones that match your experience.
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Showing 5 of 30+ Operations Coordinator jobs
Retail Operations Coordinator – Baltimore, MD
Our Retail Operations Coordinator is dedicated to providing an exceptional experience for every Brilliant Earth customer while aiding fulfillment and operational needs. The goal of the Brilliant Earth team is to create personalized experiences and build lasting relationships while sharing in the happiest moments of our customers' lives. The team operates in a fast-paced environment and is the engine which drives our company. As a team member, you will be supporting daily operations within the showroom. In addition, you will serve as the face of the company while greeting customers and ensuring the best possible experience when visiting our showrooms. Curious about a day in the life of a Showroom Coordinator at Brilliant Earth? Learn more on our blog here and check out a day in the life here!
The ideal candidate will be able to work a full-time schedule of Tuesday - Saturday. This role is in-person at our Baltimore showroom.
The targeted salary budget for this position is $20 - $22 per hour. This compensation budget range may be adjusted at any time at the discretion of the company.
What you'll do:
- Create memorable and personalized experiences for Brilliant Earth customers by providing exceptional service and creating a welcoming environment during their visits to our showroom.
- Greet and welcome guests with enthusiasm, warmth and professionalism.
- Send and receive product from our NJ headquarters and external vendors while reconciling inventory within our computer system.
- Facilitate order fulfillment, including preparing and packaging customer materials, managing inventory, and maintaining an organized packaging area.
- Manage the security of goods and provide expertise on operational policy and procedure.
- Maintain a luxury environment in the showroom and uphold visual merchandising and retail operations standards, including planogram maintenance and updates, seasonal roll-outs, decor and signage maintenance and regular cross-functional reviews / checkpoints. Manage and organize appointments for pick-ups, resizing, and repairs.
- Assist walk-in clients by matching them with an available sales representative, or schedule them for a return visit.
- Maintain a luxury environment in the showroom and uphold visual merchandising standards, including planogram maintenance and updates, seasonal roll-outs, decor and signage maintenance and regular visual merchandising reviews.
- Consistently seek ways to improve the customer experience while adding value to and supporting the sales team.
- Gracefully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests.
You're a great candidate if you have:
- Robust customer service skills and experience working in a fast-paced retail or hospitality environment, preferred
- A dedicated desire to connect with customers, solve problems, and create lasting positive experiences with each customer interaction
- Excellent written and verbal communication skills
- Strong attention to detail
- An ability to think critically and adapt quickly in a flexible environment
- Exceptional time management skills and accountability
- A team player mindset with an ability to work collaboratively and cross-functionally
- Strong computer and organization skills
- Interest in socially and environmentally responsible organizations and products
What We Offer
At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including:
- Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!
- Set Schedule. We offer consistent weekly hours, and 2 consecutive days off.
- Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!
- Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!
- Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.
- Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry.
- Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!
- Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.
- Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!
- 401k match. We know that saving for the future is important. That's why we offer a generous 401k match.
- Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year.
- Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions.
- Disability and Life insurance. 100% employer-paid.
- Pre-Tax Commuter Benefits.
How to Apply & What to Expect:
Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond.
You'll receive an email when we've received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team and a video interview with one of our leaders!
#IND333
More About Us
At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time.
Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.
When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information.
Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records.
Notice to Colorado Applicants: There is no application deadline. Applications will be accepted on a rolling basis.
Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job.
Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.
If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.
Retail Operations Coordinator – Baltimore, MD
Our Retail Operations Coordinator is dedicated to providing an exceptional experience for every Brilliant Earth customer while aiding fulfillment and operational needs. The goal of the Brilliant Earth team is to create personalized experiences and build lasting relationships while sharing in the happiest moments of our customers' lives. The team operates in a fast-paced environment and is the engine which drives our company. As a team member, you will be supporting daily operations within the showroom. In addition, you will serve as the face of the company while greeting customers and ensuring the best possible experience when visiting our showrooms. Curious about a day in the life of a Showroom Coordinator at Brilliant Earth? Learn more on our blog here and check out a day in the life here!
The ideal candidate will be able to work a full-time schedule of Tuesday - Saturday. This role is in-person at our Baltimore showroom.
The targeted salary budget for this position is $20 - $22 per hour. This compensation budget range may be adjusted at any time at the discretion of the company.
What you'll do:
- Create memorable and personalized experiences for Brilliant Earth customers by providing exceptional service and creating a welcoming environment during their visits to our showroom.
- Greet and welcome guests with enthusiasm, warmth and professionalism.
- Send and receive product from our NJ headquarters and external vendors while reconciling inventory within our computer system.
- Facilitate order fulfillment, including preparing and packaging customer materials, managing inventory, and maintaining an organized packaging area.
- Manage the security of goods and provide expertise on operational policy and procedure.
- Maintain a luxury environment in the showroom and uphold visual merchandising and retail operations standards, including planogram maintenance and updates, seasonal roll-outs, decor and signage maintenance and regular cross-functional reviews / checkpoints. Manage and organize appointments for pick-ups, resizing, and repairs.
- Assist walk-in clients by matching them with an available sales representative, or schedule them for a return visit.
- Maintain a luxury environment in the showroom and uphold visual merchandising standards, including planogram maintenance and updates, seasonal roll-outs, decor and signage maintenance and regular visual merchandising reviews.
- Consistently seek ways to improve the customer experience while adding value to and supporting the sales team.
- Gracefully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests.
You're a great candidate if you have:
- Robust customer service skills and experience working in a fast-paced retail or hospitality environment, preferred
- A dedicated desire to connect with customers, solve problems, and create lasting positive experiences with each customer interaction
- Excellent written and verbal communication skills
- Strong attention to detail
- An ability to think critically and adapt quickly in a flexible environment
- Exceptional time management skills and accountability
- A team player mindset with an ability to work collaboratively and cross-functionally
- Strong computer and organization skills
- Interest in socially and environmentally responsible organizations and products
What We Offer
At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including:
- Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!
- Set Schedule. We offer consistent weekly hours, and 2 consecutive days off.
- Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!
- Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!
- Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.
- Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry.
- Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!
- Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.
- Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!
- 401k match. We know that saving for the future is important. That's why we offer a generous 401k match.
- Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year.
- Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions.
- Disability and Life insurance. 100% employer-paid.
- Pre-Tax Commuter Benefits.
How to Apply & What to Expect:
Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond.
You'll receive an email when we've received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team and a video interview with one of our leaders!
#IND333
More About Us
At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time.
Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.
When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information.
Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records.
Notice to Colorado Applicants: There is no application deadline. Applications will be accepted on a rolling basis.
Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job.
Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.
If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.
See All 30 Operations Coordinator Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
Find Operations Coordinator JobsOperations Coordinator Jobs by City in Maryland
Where Maryland roles are concentrated, by current openings.
Operations Coordinator Job Market in Maryland
A snapshot from current Maryland openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Retail
- Education
- Insurance
- Human Resources
- Consulting & Professional Services
What Maryland Employers Look For
The qualifications that appear most often in operations coordinator jobs across Maryland.
- Bachelor's degree in business administration, operations management, or a related field
- Two or more years of experience coordinating projects, schedules, or cross-functional teams
- Proficiency in Microsoft Office Suite, especially Excel and Outlook
- Experience with enterprise resource planning or project management software such as SAP or Asana
- Strong written and verbal communication skills for internal and external stakeholders
- Familiarity with federal contracting environments or government agency workflows preferred
Operations Coordinator Jobs in Maryland: Frequently Asked Questions
How do you become a operations coordinator in Maryland?
Most Maryland employers require a bachelor's degree in business, operations management, or a related field, though significant relevant experience can substitute in some cases. Maryland does not issue a state-specific license for operations coordinators, so candidates build their qualifications through education, experience, and optional credentials like the Certified Associate in Project Management from PMI or an operations-focused certificate from a Maryland university such as University of Maryland or Towson University.
Which companies hire operations coordinators in Maryland?
Maryland operations coordinator roles are posted by CVS Health, Brighter Day Services, and Johns Hopkins University and others right now, based on current listings on Migrate Mate as of August 2026. Maryland's dense concentration of federal agencies, defense contractors, and major health systems means hiring activity remains consistent even outside peak recruiting seasons.
Which Maryland cities have the most operations coordinator jobs?
Baltimore, Maryland, and Bethesda have the most operations coordinator openings in Maryland. The Baltimore area anchors demand through its large healthcare and port logistics sectors, while suburban D.C. cities like Bethesda and Rockville draw openings from federal contractors and biotech firms, making both corridors consistently active hiring markets.
Are there remote operations coordinator jobs in Maryland?
Yes, and more than many comparable roles, since the coordination and administrative components of the job translate well to remote work. About 50% of operations coordinator openings tied to Maryland are remote or hybrid as of August 2026, which reflects genuine flexibility among Maryland's large tech, consulting, and federal contracting employers. Tasks tied to on-site logistics or facilities management are more likely to require in-person presence.
How can I get hired as a operations coordinator in Maryland with little or no experience?
The most realistic entry path is applying for administrative coordinator or program assistant roles at large Maryland institutions, which often serve as direct pipelines into operations positions. Johns Hopkins Medicine, the University System of Maryland, and major defense contractors like Booz Allen Hamilton run associate or rotational programs that accept early-career candidates. Building proficiency in project management tools and earning a free or low-cost certification such as the Google Project Management Certificate strengthens an application significantly.
Where can I find and apply to operations coordinator jobs in Maryland?
You can find and apply to operations coordinator jobs in Maryland on Migrate Mate, which lists current openings across the state. Search for roles that match your experience level and target industry, then apply directly through each listing without needing to create a profile first.
See All 30 Operations Coordinator Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
Find Operations Coordinator Jobs