Service Operations Manager Jobs in Alabama

Location: Birmingham, AL, United States

Date Posted: Apr 14, 2026

Description

Alvarez & Marsal Private Equity Performance Improvement

Manager: Operations Group/Transformation Services

(OPEN TO ALL U.S. LOCATIONS)

About Alvarez & Marsal

Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are why our people love working at A&M.

The Team

A&M’s Private Equity Performance Improvement Services (PEPI) practice, with offices throughout the US, focuses on serving the middle market and large cap private equity firms who have engaged A&M to help improve operating results at their portfolio companies.

Our professionals are aligned with a PEPI service line to promote the development of deep functional skills & experiences and to maximize our ability to tailor solutions to solve our clients' business issues.

Our PEPI services include:

• Transformation Services
• CDD/Strategy
• Interim Management
• M&A Services
• Manufacturing Operations Improvement
• Supply Chain
• CFO Services

A&M PEPI’s Transformation Services is a holistic, cross-functional approach that focuses on quickly identifying high impact opportunities for EBITDA and cash flow improvements across the entire organization. TS is a growing business targeting high growth in the next 2-4 years. We offer excellent opportunities for career advancement and building leadership skills. The TS leadership team is focused on providing career development, training and exposure to international business assignments.

How You Will Contribute

We are seeking individuals that can assist in delivering large, complex client engagements by working closely with Private Equity leadership to help identify, design, and implement creative business solutions for their portfolio companies.

The Manager, Transformation Services frequently leads and delivers the following types of engagements.

• Working with team members through a time-sensitive project by structuring a performance improvement plan and managing the process through to completion
• Identifying opportunities to significantly reduce cost structure by changing business leadership structure, sales and sales support staffing levels, business unit and functional management structure, and improvements to efficiency of all major back-office functions.
• Synthesizing other meaningful insights from data, opinions, or facts to enhance EBITDA and operating efficiencies.
• Implementing programs to reduce cost structure, including changes to roles and responsibilities, implementation of supporting processes, and execution of workforce reductions.
• Developing findings and making strategic recommendations.
• Hands-on experience through consulting projects or engagement in at least several of the following areas:
  • Margin management, pricing, product rationalization
  • Sales & operations planning
  • Sourcing and global supply chain
  • Organizational structure and effectiveness
  • Non-labor cost efficiency
  • Process improvement and performance management metrics / KPIs
  • SG&A cost reduction
  • Working capital and cash management

Qualifications

• 7-10 years of professional industry or consulting experience implementing cost reduction programs, organizational restructuring, and/or cost structure improvements is required.
• Depth in a particular industry vertical a PLUS (e.g., industrial, business services, distribution, consumer products and retail)
• MBA from a top-tier school highly preferred.
• Experience working with PE and/or PE relationships a PLUS (personal or professional).
• Experience working in both professional services and industry a PLUS.

Your journey at A& M

We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person’s unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.

We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.

The salary range is $125,000-$190,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details.

Alvarez & Marsal recruits on an ongoing basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) that they are qualified for and that are of interest to them.

Full-time Positions and Part-time Positions Over 30 hours

Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings’ fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined from time to time as well as a 401(k)-retirement plan. Provided the eligibility requirements are met, employees will also receive a discretionary contribution to their 401(k) from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type.

A&M does not require or administer lie detector tests as a condition of employment or continued employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Inclusive Diversity

A&M’s entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M’s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.

Equal Opportunity Employer

It is Alvarez & Marsal’s practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws.

Unsolicited Resumes from Third-Party Recruiters

Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.