Service Operations Manager Jobs in Tennessee
Service Operations Manager jobs in Tennessee are consistently active, with strong demand across logistics, healthcare systems, manufacturing, and financial services at every level from junior operations coordinator through senior director. Nashville, Memphis, and Knoxville lead hiring volume, anchored by employers such as HCA Healthcare, FedEx, and Bridgestone Americas, all of which maintain significant Tennessee operations and ongoing service operations hiring. The most in-demand specialties include supply chain service operations, contact center management, and field service coordination tied to Tennessee's distribution and healthcare infrastructure. Find a role that fits below and apply directly.
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Plans, organize and control the launch, control room functions, international functions or offload Ensures a high level of service and on-time launch at a minimal cost. Directs all other necessary activities which provide optimum service to FedEx express customers.
Essential Functions
- Directs revenue recovery and audits.
- Inspects service elements, ensuring efficient manual sort and distribution.
- Selects, trains, and motivates hourly employees.
- Ensures compliance with corporate policies and procedures.
- Performs other duties as assigned.
Minimum Education
High School diploma/GED.
Minimum Experience
One year experience in FedEx supervisory/lead roles, ex. Ramp agent/Ops Lead/Team Lead OR
Two years management experience (for external candidates) OR
Completion of a certified internal leadership development program, including AiM. OR
Bachelor's degree OR
Twelve months general FedEx operations experience
Knowledge, Skills and Abilities
Ability to lift 50 lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment and/or assistance from another person. Must successfully complete weight and balance training if managing any trunk ramp agents. Strong basic management, human relations and communication skills
Preferred Qualifications: The Posting closes on Friday, October 2, 2026, 5:00 PM CDT.
Pay Transparency:
Pay:
Additional Details: To be eligible for consideration, you must APPLY and UPLOAD your resume. The desired location for the position is Memphis, TN (MEM). Employees are required to work at the FedEx location five days a week.
For details on our comprehensive benefits, click here.
Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.
Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.
Applicants have rights under Federal Employment Laws:
- Know Your Rights
- Pay Transparency
- Family and Medical Leave Act (FMLA)
- Employee Polygraph Protection Act
E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
- E-Verify Notice (bilingual)
- Right to Work Notice (English) / (Spanish)
Plans, organize and control the launch, control room functions, international functions or offload Ensures a high level of service and on-time launch at a minimal cost. Directs all other necessary activities which provide optimum service to FedEx express customers.
Essential Functions
- Directs revenue recovery and audits.
- Inspects service elements, ensuring efficient manual sort and distribution.
- Selects, trains, and motivates hourly employees.
- Ensures compliance with corporate policies and procedures.
- Performs other duties as assigned.
Minimum Education
High School diploma/GED.
Minimum Experience
One year experience in FedEx supervisory/lead roles, ex. Ramp agent/Ops Lead/Team Lead OR
Two years management experience (for external candidates) OR
Completion of a certified internal leadership development program, including AiM. OR
Bachelor's degree OR
Twelve months general FedEx operations experience
Knowledge, Skills and Abilities
Ability to lift 50 lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment and/or assistance from another person. Must successfully complete weight and balance training if managing any trunk ramp agents. Strong basic management, human relations and communication skills
Preferred Qualifications: The Posting closes on Friday, October 2, 2026, 5:00 PM CDT.
Pay Transparency:
Pay:
Additional Details: To be eligible for consideration, you must APPLY and UPLOAD your resume. The desired location for the position is Memphis, TN (MEM). Employees are required to work at the FedEx location five days a week.
For details on our comprehensive benefits, click here.
Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.
Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.
Applicants have rights under Federal Employment Laws:
- Know Your Rights
- Pay Transparency
- Family and Medical Leave Act (FMLA)
- Employee Polygraph Protection Act
E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
- E-Verify Notice (bilingual)
- Right to Work Notice (English) / (Spanish)
See All 6 Service Operations Manager Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find JobsService Operations Manager Jobs by City in Tennessee
Where Tennessee roles are concentrated, by current openings.
Service Operations Manager Job Market in Tennessee
A snapshot from current Tennessee openings, updated as new roles post.
Who's Hiring
What Tennessee Employers Look For
The qualifications that appear most often in service operations manager jobs across Tennessee.
- Bachelor's degree in business administration, operations management, or a closely related field
- Three or more years of experience leading service teams or operations departments
- Demonstrated ability to manage budgets, vendor contracts, and service-level agreements
- Proficiency with operations or workflow management platforms such as Salesforce Service Cloud or ServiceNow
- Strong cross-functional communication skills for coordinating between field, technical, and leadership teams
- Experience with continuous improvement methodologies such as Lean or Six Sigma preferred by Tennessee employers
Service Operations Manager Jobs in Tennessee: Frequently Asked Questions
How do you become a service operations manager in Tennessee?
Most service operations managers in Tennessee start with a bachelor's degree in business, operations, or a related field, then build experience in supervisory or coordinator roles before stepping into management. Tennessee does not require a state-issued license for this role, but employers in regulated sectors like healthcare frequently expect familiarity with Joint Commission standards or Tennessee Department of Health operational requirements. Certifications such as Lean Six Sigma Green Belt or a Project Management Professional credential strengthen candidates considerably in Tennessee's competitive market.
How much do service operations managers make in Tennessee?
Service operations managers in Tennessee earn a median of about $106,970 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $50,820 for the lowest 10% to over $230,660 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire service operations managers in Tennessee?
Employers hiring service operations managers in Tennessee right now include Erlanger, FedEx, and Ballad Health, based on current listings on Migrate Mate as of September 2026. Tennessee's concentration of large healthcare networks, national logistics companies, and regional manufacturing headquarters means openings appear across a wide range of industries rather than clustering in a single sector.
Which Tennessee cities have the most service operations manager jobs?
Chattanooga, Memphis, and La Vergne have the most service operations manager openings in Tennessee, reflecting Nashville's dominance as a healthcare and corporate headquarters hub, Memphis's status as a national logistics and distribution center driven by FedEx and related supply chain employers, and Knoxville's growing base of manufacturing and energy sector operations tied to large regional employers and Oak Ridge facilities.
Are there remote service operations manager jobs in Tennessee?
Yes, but they are less common than in purely desk-based fields, since service operations management often requires on-site oversight of teams, facilities, or logistics workflows. About 100% of service operations manager openings tied to Tennessee are remote or hybrid as of September 2026, with remote options concentrated in roles focused on vendor management, reporting, or contact center oversight rather than field or facility operations.
How can I get hired as a service operations manager in Tennessee with little or no experience?
The most realistic entry path is through a team lead or operations coordinator role, which large Tennessee employers such as HCA Healthcare, Amazon fulfillment centers across Middle Tennessee, and FedEx regularly post as feeder positions into management. Applying to formal rotational or management trainee programs at Tennessee-based corporations gives candidates structured exposure to service operations without prior management experience. A Lean Six Sigma Yellow Belt or completion of a community college operations management certificate through Tennessee College of Applied Technology can give a candidate a meaningful edge over other applicants at that level.
Where can I find and apply to service operations manager jobs in Tennessee?
You can find and apply to service operations manager jobs in Tennessee on Migrate Mate, which lists current Tennessee openings updated regularly. Find the roles that match your experience and preferred location, then apply directly through each listing without any extra steps.
See All 6 Service Operations Manager Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
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