Service Specialist Jobs in Hawaii
Service Specialist jobs in Hawaii are steadily active, concentrated in hospitality services, financial services, telecommunications, and healthcare support, with openings at every level from entry-level to senior specialist. Most hiring clusters in Honolulu and Kapolei on Oahu, with additional demand in Kahului on Maui, where anchors like First Hawaiian Bank, Hawaiian Telcom, and The Queen's Health Systems maintain consistent service specialist workforces. The most sought-after specialties in Hawaii are client relations, technical support coordination, and member services for credit unions and insurance carriers. Scan the live roles below and apply to whichever ones fit.
Find Service Specialist JobsOverview
Showing 5 of 13+ Service Specialist jobs
Compensation Pay Range:
$16.00 - $25.00The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Lead store team members in providing excellent customer service to retail and professional customers.
Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…)
Ensure telephone is answered according to company policy.
Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.
Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger.
Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.
Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.
Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned.
Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy.
Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Strong communication skills
Ability to obtain RSS Certification
Desired:
Retail sales experience, preferably in auto parts
Automotive systems and repair knowledge
ASE Certification
Fluency in multiple languages (Spanish is highly desired)
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option 1, and provide your requested accommodation, and position details.
Compensation Pay Range:
$16.00 - $25.00The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Lead store team members in providing excellent customer service to retail and professional customers.
Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…)
Ensure telephone is answered according to company policy.
Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.
Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger.
Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.
Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.
Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned.
Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy.
Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Strong communication skills
Ability to obtain RSS Certification
Desired:
Retail sales experience, preferably in auto parts
Automotive systems and repair knowledge
ASE Certification
Fluency in multiple languages (Spanish is highly desired)
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option 1, and provide your requested accommodation, and position details.
See All 13 Service Specialist Jobs in Hawaii
Find roles in Hawaii that match your experience and apply in just a few clicks.
Find Service Specialist JobsService Specialist Jobs by City in Hawaii
Where Hawaii roles are concentrated, by current openings.
Service Specialist Job Market in Hawaii
A snapshot from current Hawaii openings, updated as new roles post.
Who's Hiring
What Hawaii Employers Look For
The qualifications that appear most often in service specialist jobs across Hawaii.
- Active Hawaii General Excise Tax registration or employer-recognized Hawaii business compliance knowledge
- Two or more years of customer-facing or client services experience in a relevant industry
- Proficiency with CRM platforms and case management or ticketing systems
- Strong written and verbal communication skills for diverse multicultural Hawaii clientele
- Ability to work flexible hours including weekends to support Hawaii's tourism-driven service cycle
- Associate or bachelor's degree in business, communications, or a related field preferred
Service Specialist Jobs in Hawaii: Frequently Asked Questions
How do you become a service specialist in Hawaii?
Most service specialist roles in Hawaii require a high school diploma or associate degree plus relevant industry experience, though no single state-issued license governs the title across the board. Candidates entering financial or insurance services often pursue Hawaii-recognized credentials through the Department of Commerce and Consumer Affairs, such as a Hawaii insurance producer license. For technical or telecom-adjacent roles, vendor certifications and on-the-job training through employers like Hawaiian Telcom are the standard path.
Which companies hire service specialists in Hawaii?
Companies currently hiring service specialists in Hawaii include State of Hawaii, O'Reilly Auto Parts, and Hilo Products, per current listings on Migrate Mate as of July 2026. Hawaii's mix of major hotel groups, regional banks, health systems, and utilities creates steady, year-round demand for service specialists across multiple industries on Oahu and the neighbor islands.
Which Hawaii cities have the most service specialist jobs?
Honolulu, Maui, and Kauai have the most service specialist openings in Hawaii. Honolulu drives the bulk of demand as the state's commercial, financial, and healthcare center, while Kapolei has grown as a secondary business hub with back-office and call-center operations, and Kahului reflects Maui's expanding hospitality and healthcare service needs.
Are there remote service specialist jobs in Hawaii?
Yes, but they're less common than in purely desk-based fields, since many service specialist roles in Hawaii involve on-site client interaction, branch operations, or hands-on coordination. About 0% of service specialist openings tied to Hawaii are remote or hybrid as of July 2026, with remote work most available in roles focused on account management, technical support triage, and insurance claims processing.
How can I get hired as a service specialist in Hawaii with little or no experience?
The most realistic entry path is applying for customer service representative or service associate roles at Hawaii's large anchor employers, then moving laterally into specialist positions after six to twelve months. First Hawaiian Bank, Hawaii Pacific Health, and Aloha United Way all hire entry-level service staff and offer internal development tracks. Earning a Hawaii insurance producer license through the Department of Commerce and Consumer Affairs, or completing a recognized CRM platform certification, gives candidates a measurable edge over other applicants without direct specialist experience.
Where can I find and apply to service specialist jobs in Hawaii?
You can find and apply to service specialist jobs in Hawaii on Migrate Mate, which lists current Hawaii openings across industries and experience levels. Search the available roles, identify the ones that match your background and location, and apply directly to each employer through the listing.
See All 13 Service Specialist Jobs in Hawaii
Find roles in Hawaii that match your experience and apply in just a few clicks.
Find Service Specialist Jobs