Services Account Executive Jobs
Services Account Executive jobs are open across technology, telecommunications, software, and professional services, from associate to senior and director levels, with specializations in managed services, cloud solutions, and enterprise accounts. See the openings below and apply to the ones that match your experience.
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Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Position Purpose:
This position is responsible for providing client service to our partners, intermediaries and plan sponsors. The Account Executive will develop and maintain a thorough understanding of retirement plans and Ascensus products and services with the goal of helping our clients manage their retirement plans appropriately. The Account Executive delivers exceptional service by taking ownership of client issues, providing subject matter expertise on day-to-day activities, and providing value added consulting resulting in high levels of client satisfaction and plan retention.
Essential Duties and Responsibilities:
- Develop a thorough understanding of our business, products and services.
- Consistently deliver a high level of proactive client service in a professional manner.
- Develop effective working relationships with team and internal departments to deliver effective service for our clients.
- Provide thorough, high quality research, problem solving and issue resolution.
- Weigh client perspective and business needs when addressing issues and identifying potential solutions.
- Successfully identify, record, monitor, and close items for assigned clients.
- Ensure inquiries and issues are resolved and service levels are met.
- Provide clients and advisors clear and concise communication regarding services, execution and resolution throughout the service cycle.
- Help drive increases in client retention by reacting appropriately to client communications and activities.
- Achieve individual and team goals for service levels, growth and retention for assigned book of business.
- Prioritize activities and manage time to effectively and efficiently provide quality client service to our partners and clients.
- Respond to inquiries on the status of plan activity (compliance testing, quarterly statements, RMDs, etc.).
- Produce, analyze, and distribute reporting on a regular basis to achieve individual and team goals.
- Support the sales team in their efforts to attain more business. Provide references as requested.
- Perform other duties and participate in special projects as assigned.
Minimum Requirements
- Bachelor’s degree or equivalent work experience.
- Demonstrated ability to perform in a fast paced service environment.
- 1-3 years direct client experience in financial services preferred.
- Strong written and verbal communication skills.
- The ability to communicate effectively (clear, concise and professionally) with all levels within the Ascensus organization and with our client base.
- Proficiency in MS Office software applications, specifically Word and Excel.
- Strong analytical and problem resolution skills.
- Ability to work in a team environment to ensure common goal of providing exceptional client service.
- Ability to adapt to changing environment and shifting priorities as relates to business needs of organization and the client.
- Ability to work well under pressure with multiple priorities and deadlines.
- Sound business judgment in determining what issues need to be elevated to appropriate level of authority.
- Ability to work overtime to meet the needs of the business unit.
Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Position Purpose:
This position is responsible for providing client service to our partners, intermediaries and plan sponsors. The Account Executive will develop and maintain a thorough understanding of retirement plans and Ascensus products and services with the goal of helping our clients manage their retirement plans appropriately. The Account Executive delivers exceptional service by taking ownership of client issues, providing subject matter expertise on day-to-day activities, and providing value added consulting resulting in high levels of client satisfaction and plan retention.
Essential Duties and Responsibilities:
- Develop a thorough understanding of our business, products and services.
- Consistently deliver a high level of proactive client service in a professional manner.
- Develop effective working relationships with team and internal departments to deliver effective service for our clients.
- Provide thorough, high quality research, problem solving and issue resolution.
- Weigh client perspective and business needs when addressing issues and identifying potential solutions.
- Successfully identify, record, monitor, and close items for assigned clients.
- Ensure inquiries and issues are resolved and service levels are met.
- Provide clients and advisors clear and concise communication regarding services, execution and resolution throughout the service cycle.
- Help drive increases in client retention by reacting appropriately to client communications and activities.
- Achieve individual and team goals for service levels, growth and retention for assigned book of business.
- Prioritize activities and manage time to effectively and efficiently provide quality client service to our partners and clients.
- Respond to inquiries on the status of plan activity (compliance testing, quarterly statements, RMDs, etc.).
- Produce, analyze, and distribute reporting on a regular basis to achieve individual and team goals.
- Support the sales team in their efforts to attain more business. Provide references as requested.
- Perform other duties and participate in special projects as assigned.
Minimum Requirements
- Bachelor’s degree or equivalent work experience.
- Demonstrated ability to perform in a fast paced service environment.
- 1-3 years direct client experience in financial services preferred.
- Strong written and verbal communication skills.
- The ability to communicate effectively (clear, concise and professionally) with all levels within the Ascensus organization and with our client base.
- Proficiency in MS Office software applications, specifically Word and Excel.
- Strong analytical and problem resolution skills.
- Ability to work in a team environment to ensure common goal of providing exceptional client service.
- Ability to adapt to changing environment and shifting priorities as relates to business needs of organization and the client.
- Ability to work well under pressure with multiple priorities and deadlines.
- Sound business judgment in determining what issues need to be elevated to appropriate level of authority.
- Ability to work overtime to meet the needs of the business unit.
Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
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Who's Hiring
Top Industries Hiring
- Technology & Software
- Consulting & Professional Services
- Insurance
- Food & Beverage
- Media & Entertainment
What Employers Look For
The qualifications that appear most often in services account executive jobs.
- Three or more years of B2B account management or services sales experience
- Demonstrated ability to manage and grow a portfolio of existing enterprise or mid-market accounts
- Experience with CRM platforms to manage pipeline, forecasting, and account activity
- Familiarity with managed services, professional services, or cloud-based service delivery models
- Strong skills in contract negotiation, renewal management, and upselling service agreements
- Bachelor's degree in business, communications, or a related field
Tips for Your Services Account Executive Job Search
Quantify your book of business
Hiring managers for services account executive roles want to see retention rates, renewal percentages, and expansion revenue on your resume. Replace vague descriptions of relationship management with specific outcomes tied to named service lines or contract sizes.
Tailor your resume to service type
Managed services, professional services, and cloud services roles each have distinct selling motions. Read each job description carefully and mirror the service language used, whether that is recurring revenue, project-based work, or subscription renewals.
Apply early to roles that fit
Migrate Mate lists services account executive openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target companies expanding their service portfolios
Organizations launching new managed or professional service offerings hire account executives to build early pipelines. Look for companies announcing service expansions or new practice areas, as those roles carry more growth potential than backfill positions.
Prepare for multi-stakeholder interview panels
Services account executive interviews often involve sales leadership, service delivery managers, and sometimes finance. Prepare stories that demonstrate how you have coordinated across internal teams to close deals and ensure post-sale delivery commitments were met.
Negotiate on-target earnings structure carefully
Services roles frequently blend base pay with renewal bonuses and expansion commissions rather than pure new-logo incentives. During negotiation, ask how the quota is split between new business and existing account growth so you understand what drives your total compensation.
Services Account Executive Jobs: Frequently Asked Questions
Which companies are hiring the most services account executives?
The companies hiring the most services account executives right now include IST Management, Oracle, and Paychex, with the largest share of openings in Texas, California, and New York, based on current listings on Migrate Mate as of November 2026. Technology and telecommunications firms consistently represent the largest share of active postings for this role.
How many services account executive jobs are remote?
About 88% of services account executive openings are fully remote or hybrid as of November 2026, with fully on-site roles most common in enterprise IT services and field-based managed services accounts. Customer success and renewal-focused sub-roles tend to offer the highest concentration of remote and hybrid arrangements.
How do you become a services account executive?
Start in an inside sales, customer success, or sales development role to build foundational account management skills. Move into a full-cycle account executive position focused on service or software renewals, then demonstrate consistent retention and expansion results. Employers also value hands-on familiarity with the specific service model, whether managed IT, professional services, or cloud-based delivery.
Can you get hired as a services account executive without much experience?
Some employers hire candidates with one to two years in customer success or inside sales into associate-level services account executive roles, particularly in SaaS and managed services companies with structured onboarding programs. Emphasizing any experience managing renewals, handling escalations, or collaborating with delivery teams will make your application more competitive against candidates with longer sales backgrounds.
What does the services account executive interview process look like?
Most processes begin with a recruiter screen followed by a hiring manager conversation focused on your experience managing existing accounts and driving expansion revenue. Later rounds typically include a mock business review or presentation to a panel that may involve sales leadership and a service delivery manager. References and a background check usually close out the process before an offer is extended.
Where can I find and apply to services account executive jobs?
You can find and apply to services account executive jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that fit your background, service specialization, and preferred location, then apply directly to each listing that matches your experience.
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