Shift Manager Jobs in New Jersey

LOCATION:

Atlantic City, New Jersey

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Parking Shift Manager, you will be responsible for overseeing daily parking operations, ensuring excellent customer service, supervising staff, maintaining safety and compliance standards, resolving customer concerns, monitoring facility performance, and coordinating with management to ensure efficient and smooth operations throughout each shift.

THE DAY-TO-DAY:

• Assist with hiring, scheduling, training and development, evaluating and coaching of subordinates
• Maintain accurate property information through daily use of the talent portal, email and other forms of communications
• Promote positive customer relations for all customers by providing prompt, courteous and efficient service
• Resolve customer complaints in a manner which promotes positive customer relations
• Responsible for the daily activities of staff and driveway operations
• Ensure the smooth and efficient flow of the valet parking system
• Monitor the self-parking lots to ensure proper operation and cleanliness
• Perform administrative functions including scheduling, team member evaluations, counseling and training sessions
• Work directly with Front Services department to ensure proper communication

THE IDEAL CANDIDATE:

• High School Diploma or GED Required
• 2+ Years of Prior Relevant Customer service experience Required
• Required to work varied shifts, to include weekends and holidays

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Free parking on and off shift
• Healthcare, financial, and time off benefits
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Pay Rate:

The rate for this role is:
$24.00

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW? Apply today!