Social Media Manager Jobs in Austin, TX
Social Media Manager jobs in Austin, Texas are driven by demand from tech companies, consumer brands, entertainment, and startups, with the highest concentration of roles in the Domain, downtown, and East Austin. Employers actively hiring include Jabil, Zello, and Bag Envy. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 170+ Social Media Manager jobs
Job Number26141566
Job CategoryReservations
Location1705 Centre Creek Drive, AUSTIN TX 78754, United States
ScheduleFull Time
Located Remotely?Y
Position Type Non-Management
Expiration Date: 11/06/2026
JOB SUMMARY
JOB SUMMARY
The Social Media Care Specialist is responsible for reactive and proactive customer care by resolving questions or inquiries that come through Marriott’s social channels.
The Social Media Care Specialist is savvy in the latest social media engagement trends and takes a proactive approach to build trust, loyalty, and advocacy by engaging guests where they are, shaping meaningful conversations, and protecting Marriott’s reputation in real time. They will positively represent Marriott online — while partnering closely with the relevant Customer Engagement Centers (CECs) and Corporate stakeholders, to strengthen social media presence.
CANDIDATE PROFILE
Education and Experience
Required
- High school diploma/G.E.D. equivalent, secondary education, certificate, or local equivalent.
- At least one-year of related work experience, preferably in a customer service or service recovery environment. No supervisory experience is required
Preferred
- Customer Service Experience
- Familiarity with social media platforms and community management tools
- Experience with social listening or sentiment analysis
CORE WORK ACTIVITIES
- Review, research, and respond to customer inquiries, concerns, and feedback through approved social media channels.
- Manage and document customer cases from initial social media contact through resolution. This may require utilizing a variety of communication channels, including but not limited to: social media, email, telephone, etc.
- Create and publish approved engagement content and participate in online conversations to support brand community initiatives.
- Participate in social listening, customer feedback reviews, and process improvement activities.
- Analyze customer feedback and communicate recurring issues, trends, and observations to leadership.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Number26141566
Job CategoryReservations
Location1705 Centre Creek Drive, AUSTIN TX 78754, United States
ScheduleFull Time
Located Remotely?Y
Position Type Non-Management
Expiration Date: 11/06/2026
JOB SUMMARY
JOB SUMMARY
The Social Media Care Specialist is responsible for reactive and proactive customer care by resolving questions or inquiries that come through Marriott’s social channels.
The Social Media Care Specialist is savvy in the latest social media engagement trends and takes a proactive approach to build trust, loyalty, and advocacy by engaging guests where they are, shaping meaningful conversations, and protecting Marriott’s reputation in real time. They will positively represent Marriott online — while partnering closely with the relevant Customer Engagement Centers (CECs) and Corporate stakeholders, to strengthen social media presence.
CANDIDATE PROFILE
Education and Experience
Required
- High school diploma/G.E.D. equivalent, secondary education, certificate, or local equivalent.
- At least one-year of related work experience, preferably in a customer service or service recovery environment. No supervisory experience is required
Preferred
- Customer Service Experience
- Familiarity with social media platforms and community management tools
- Experience with social listening or sentiment analysis
CORE WORK ACTIVITIES
- Review, research, and respond to customer inquiries, concerns, and feedback through approved social media channels.
- Manage and document customer cases from initial social media contact through resolution. This may require utilizing a variety of communication channels, including but not limited to: social media, email, telephone, etc.
- Create and publish approved engagement content and participate in online conversations to support brand community initiatives.
- Participate in social listening, customer feedback reviews, and process improvement activities.
- Analyze customer feedback and communicate recurring issues, trends, and observations to leadership.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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Find Social Media Manager JobsSocial Media Manager Job Market in Austin
Who's Hiring
Top Industries Hiring
- Retail
Social Media Manager Jobs in Austin: Frequently Asked Questions
How do I get a social media manager job in Austin?
Target Austin's strongest hiring sectors: tech and SaaS companies clustered in the Domain and North Austin, consumer lifestyle and food and beverage brands based in East Austin and South Congress, and the city's growing entertainment and live events industry. Candidates who can show platform growth metrics, paid social experience, and familiarity with Austin's distinct brand voice tend to stand out. Building a portfolio around campaigns relevant to local industries accelerates your search.
Which companies hire social media managers in Austin?
Austin social media manager roles are posted by Jabil, Zello, and Bag Envy and others right now, based on current listings on Migrate Mate as of November 2026. Austin's mix of corporate headquarters, regional offices, and independent consumer brands means openings range from scrappy startup teams to established in-house marketing departments.
Are there remote social media manager jobs in Austin?
Yes, and social media management is relatively remote-friendly given that most of the work happens online. About 50% of social media manager openings tied to Austin are remote or hybrid as of November 2026, reflecting broader industry norms for digital marketing roles. Content strategy, community management, and analytics work tend to be the most remote-compatible, while roles tied to on-site events or Austin-specific brand activations typically require in-person availability.
How can I get a social media manager job in Austin with little or no experience?
The most realistic entry path in Austin is through coordinator or specialist roles at local agencies, which often hire for content support before promoting to management. Austin's independent restaurant groups, retail brands on South Congress, and nonprofit organizations also hire entry-level social media staff. Freelancing for Austin small businesses builds a local portfolio quickly. Familiarity with short-form video and community-driven platforms is a concrete advantage with Austin employers across all experience levels.
Which industries hire the most social media managers in Austin?
Austin social media manager roles concentrate in Retail, based on current listings on Migrate Mate as of November 2026. Austin's identity as a tech hub, a live music and events capital, and a fast-growing consumer market means those sectors consistently generate the most demand for social media talent year-round.
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