Support Analyst Jobs in Arkansas

Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success.

Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success.

Roles & Responsibilities:

Accurately quoting LTL shipments and finding ways to help Sales close opportunities
Accurately building shipments, confirming pickups and delivery appointments
Accurately communicate verbally and written
Efficient by being able to multitask, problem solve, and prioritize workload
Building relationships with Outside Sales and the LTL team as we work in a fast-paced environment that can become stressful
Capable of identifying customer needs and maintain a customer service philosophy
Ability to use decision making skills to offer options and resolve problems
Has talent to exercise good judgment with the ability to prioritize projects
Knack for adapting to constant changes in work environment, work assignments, and/or changes in priorities

Performance Measurements:

Accuracy: Target of 99% accuracy of building and quoting shipments
Efficiency: Target of not falling behind more than 15 minutes in the email queue
Building Relationships: Positive Sales feedback will be recognized and rewarded. The ultimate goal is becoming a sales advocate.

Compensation:

Pay: $36,000.00 per year

• Medical Insurance with premiums paid at 100% for employees AND dependent.
• Dental Insurance 100% paid for Employee.
• Vision Insurance
• HSA with Employer Contributions
• Life Insurance
• Short Term Disability
• Long Term Disability
• 401(k) Plan
• Profit Sharing: Typical annual contribution of 15% of total eligible compensation
• Paid Holidays AND PTO

Priority1 is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)