Support Analyst Jobs in Iowa
Support Analyst jobs in Iowa are concentrated in Des Moines, Cedar Rapids, and Davenport, where employers like Principal Financial Group, Collins Aerospace, and UnityPoint Health maintain large technology and operations teams with steady demand for support analysts across IT helpdesk, enterprise systems, and healthcare applications. Openings range from entry-level tier-one roles to senior analysts overseeing complex infrastructure, making Iowa one of the more active midwestern markets for this position. The financial services and healthcare sectors drive the most consistent hiring, with system support, ERP administration, and clinical application support among the most sought-after specialties. Scan the live roles below and apply to whichever ones fit.
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This role supports compliance functions of the Principal Securities and Principal Funds Distributor broker dealers by independently conducting regulatory research, interpreting developments, and identifying risk exposures related to broker dealer obligations in the domestic Principal product and services and their distribution. The role is part of a compliance practice group broadly supporting broker-dealer compliance for the retirement, insurance and asset management offerings of Principal. Responsibilities include assisting in the design and drafting of policies and procedures, participating in testing and examinations, preparing reports and filings, recommending corrective actions, mentoring colleagues, and contributing to process enhancements. The role engages broadly across internal teams, supports implementation of compliance initiatives, and begins to operate with increased independence.
- Data Analysis – Gather and organize information from multiple sources (e.g., compliance reports, audit results, incident logs, regulatory documents). Compile, aggregate, and analyze data using basic statistics; identify patterns, trends, or anomalies to support compliance decisions. Use tools like Excel (formulas, charts), introductory SQL, and visualization platforms (e.g., Tableau, Power BI) to structure and present data. Ensure accuracy and completeness of data; correct errors, double-check entries, and summarize findings for reporting and decision-making.
- Regulatory Research – Conduct research on laws, regulations, and industry standards (e.g., AML, KYC, GDPR, HIPAA, market conduct) to support compliance initiatives. Stay informed on regulatory developments by using legal databases, publications, and other reliable sources. Interpret legal language and compile findings into clear, actionable reports that highlight potential business impacts. Support regulatory examinations and documentation by reviewing sources and maintaining thorough records. Assist with tracking and reporting on regulatory changes that may affect business operations.
- Risk Management – Monitor business activities and review materials (e.g., training, policies) to identify compliance risks and exposures. Assist with compliance testing, compliance monitoring and examinations; facilitate documentation requests and analyze findings. Support identification of corrective actions based on internal policies and external regulations. Apply risk management principles under supervision; escalate issues and begin assessing regulatory impacts on risk profiles. Review and approve deliverables using a risk-based approach to decision-making to support business goals while ensuring compliance with regulatory requirements and company policies.
- Communications & Reporting – Write clear, concise compliance reports, filings, policies, training materials and procedures. Present findings and recommendations to various audiences; participate in meetings and training sessions. Maintain accurate records of compliance activities; update documentation and escalate issues when needed. Handle correspondence with auditors and regulators; explain requirements and findings in accessible language.
- Process Improvement – Assist in drafting and implementing compliance policies, procedures, and controls. Document current workflows; identify inefficiencies, bottlenecks, or error points.Propose and communicate practical improvements; gather metrics and feedback to support changes.Participate in improvement initiatives by collaborating with team members and applying structured problem-solving and process enhancement methodologies.
Positioned where financial services meet technology, Principal creates financial tools that assist our customers in living better lives. We are proud to be a purpose-oriented organization, guided by our mission to ensure financial security is within everyone's reach. Our mission, integrity, and customer dedication have made us a reliable leader for more than 140 years!
Who You Are:- 4+ years of relevant financial services experience demonstrated through one or a combination of the following: work experience, training, military experience or education.
- Previous compliance experience within financial services industry preferred.
- FINRA licensing may be required.
- Familiarity with financial service products, markets, laws and regulations (SEC/FINRA/state/federal, AML, KYC, GDPR).
- Experience in a product manufacturing/wholesale distribution broker-dealer structure preferred.
- Proficiency with Microsoft Office applications, including Excel, Word, and PowerPoint.
- Strong written and verbal communication skills, with the ability to clearly convey complex information to diverse audiences.
- Excellent organizational skills and attention to detail.
- Strong analytical, critical thinking, and problem-solving abilities.
- Proven consulting, influencing, and relationship-building skills.
- Ability to work effectively both independently and within cross-functional team environments.
- Comfortable providing guidance and consultation to stakeholders at various levels across the organization.
- Demonstrated professionalism, sound judgment, and executive presence.
- Strong time management skills with the ability to prioritize multiple projects and competing deadlines.
- Adaptable and eager to learn in a fast-paced, evolving regulatory and business environment.
- Ability to travel periodically, including occasional overnight stays.
- Dubuque, IA / Wichita, KS / Grand Island, NE: $69,300 – $81,900
- Des Moines, IA / Louisville, KY / Green Bay, WI: $73,150 – $86,450
- St. Louis, MO / Pittsburgh, PA / Charlotte, NC: $77,000 – $91,000
- Denver, CO / Houston, TX / Chicago, IL / Minneapolis, MN: $84,700 – $100,100
- Seattle, WA / Los Angeles, CA / New York City, NY: $92,400 – $109,200
Work Authorization/Sponsorship
Nonimmigrant Workers and Green Card for Employment-Based Immigrants
Experience Principal
Principal is an Equal Opportunity Employer
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Find Support Analyst JobsSupport Analyst Jobs by City in Iowa
Where Iowa roles are concentrated, by current openings.
Support Analyst Job Market in Iowa
A snapshot from current Iowa openings, updated as new roles post.
Who's Hiring



What Iowa Employers Look For
The qualifications that appear most often in support analyst jobs across Iowa.
- Bachelor's degree in information technology, computer science, or a related field
- One to three years of experience in a technical support or IT analyst role
- Proficiency with ticketing systems such as ServiceNow, Jira, or Zendesk
- Strong troubleshooting skills across hardware, software, and network environments
- Experience supporting enterprise applications including ERP or CRM platforms
- Clear written and verbal communication skills for end-user and stakeholder interaction
Support Analyst Jobs in Iowa: Frequently Asked Questions
How do you become a support analyst in Iowa?
Most support analyst roles in Iowa require a bachelor's degree in information technology, computer science, or a related field, though some employers accept an associate degree paired with relevant certifications. Iowa does not require a state-issued license to work as a support analyst. Earning vendor-recognized credentials such as CompTIA A+, Microsoft certifications, or ITIL Foundation strengthens applications significantly. Many Iowa candidates enter through helpdesk or desktop support roles at large employers in Des Moines or Cedar Rapids before moving into analyst positions.
Which companies hire support analysts in Iowa?
Companies currently hiring support analysts in Iowa include Ruan, Casey's, and Principal Financial, per current listings on Migrate Mate as of September 2026. Iowa's financial services, healthcare, and insurance sectors consistently generate the most sustained demand for support analysts across the state.
Which Iowa cities have the most support analyst jobs?
Des Moines, Ankeny, and West Des Moines have the most support analyst openings in Iowa. Des Moines drives the largest share of listings, anchored by its concentration of insurance, financial services, and healthcare headquarters, while Cedar Rapids and Davenport contribute meaningfully through manufacturing technology operations and regional health systems that maintain dedicated IT support teams.
Are there remote support analyst jobs in Iowa?
Yes, and more than most fields, since support analyst work is largely desk-based and well suited to remote arrangements. About 75% of support analyst openings tied to Iowa are remote or hybrid as of September 2026, reflecting how broadly employers have extended flexible arrangements for this role. Cloud-based application support and IT service desk functions are the segments most commonly offered fully remote.
How can I get hired as a support analyst in Iowa with little or no experience?
The most realistic entry path is starting in a tier-one helpdesk or desktop support role, which major Iowa employers like UnityPoint Health, Principal Financial Group, and Iowa-based credit unions use as the standard entry point for their IT support pipelines. Applying to IT internship programs at Iowa state universities or community colleges with employer partnerships gives candidates a structured foothold. Earning a CompTIA A+ or ITIL Foundation credential before applying makes a measurable difference, and lateral moves from customer service or operations coordinator roles at technology-adjacent companies are a common bridge into the field.
Where can I find and apply to support analyst jobs in Iowa?
You can find and apply to support analyst jobs in Iowa on Migrate Mate, which lists current Iowa openings updated regularly. Search for roles that match your experience level and specialty, then apply directly to the ones that fit your background and location preferences.
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