Support Engineer Jobs in Ohio
Support engineer jobs in Ohio are in strong demand, with consistent hiring from manufacturing, healthcare IT, and enterprise technology firms at levels from entry-level helpdesk to senior systems support. Columbus, Cleveland, and Cincinnati drive the largest share of openings, where employers like Nationwide Insurance, Cleveland Clinic, and Procter & Gamble maintain long-term support engineering teams. The most sought-after specialties in Ohio are IT infrastructure support, cloud platform support, and industrial controls support tied to the state's manufacturing base. Find a role that fits below and apply directly.
Find Support Engineer JobsOverview
Showing 4 of 68+ Support Engineer jobs
Job Title: Application Support Engineer - Strong Java, Groovy, ServiceNow, Grafana and UC4
Location: Cincinnati, OH (Hybrid – 3 Days)
Employment Type: Contract
About Smart IT Frame:
At Smart IT Frame, we connect top talent with leading organizations across the USA. With over a decade of staffing excellence, we specialize in IT, healthcare, and professional roles, empowering both clients and candidates to grow together.
Job Summary:
Application Support. Java or Groovy, React, Dynatrace, Grafana, Servicenow
Job Description
- Strong proficiency in Java Groovy
- Frontend development experience with Vue or React
- UC4 Automic job scheduling orchestration
- Dynatrace Humio log analysis and Grafana dashboards
- ServiceNow ticketing tracking reporting and SLA management
- Experience troubleshooting across applications integration and database layers
- Monitoring telemetry and proactive ing implementation
Key Responsibilities
- Establish and manage ServiceNow first intake triage categorization routing and escalation processes
- Own end-to-end incident and problem management across L1 L2 and L3 support models
- Lead troubleshooting using logs monitoring tools and database analysis to identify root causes
- Define and track SLA metrics including Response Time Resolution Time MTTA and MTTR
- Build and maintain operational runbooks knowledge articles and support procedures
- Publish weekly operational reports and monthly leadership scorecards
Experience Level:
9 to 12 years
Job Title: Application Support Engineer - Strong Java, Groovy, ServiceNow, Grafana and UC4
Location: Cincinnati, OH (Hybrid – 3 Days)
Employment Type: Contract
About Smart IT Frame:
At Smart IT Frame, we connect top talent with leading organizations across the USA. With over a decade of staffing excellence, we specialize in IT, healthcare, and professional roles, empowering both clients and candidates to grow together.
Job Summary:
Application Support. Java or Groovy, React, Dynatrace, Grafana, Servicenow
Job Description
- Strong proficiency in Java Groovy
- Frontend development experience with Vue or React
- UC4 Automic job scheduling orchestration
- Dynatrace Humio log analysis and Grafana dashboards
- ServiceNow ticketing tracking reporting and SLA management
- Experience troubleshooting across applications integration and database layers
- Monitoring telemetry and proactive ing implementation
Key Responsibilities
- Establish and manage ServiceNow first intake triage categorization routing and escalation processes
- Own end-to-end incident and problem management across L1 L2 and L3 support models
- Lead troubleshooting using logs monitoring tools and database analysis to identify root causes
- Define and track SLA metrics including Response Time Resolution Time MTTA and MTTR
- Build and maintain operational runbooks knowledge articles and support procedures
- Publish weekly operational reports and monthly leadership scorecards
Experience Level:
9 to 12 years
See All 68 Support Engineer Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
Find Support Engineer JobsSupport Engineer Jobs by City in Ohio
Where Ohio roles are concentrated, by current openings.
Support Engineer Job Market in Ohio
A snapshot from current Ohio openings, updated as new roles post.
Who's Hiring
- Axiom Technologies10
- PPG5
- KBR3
- Meta3
- Amazon3
Top Industries Hiring
- Technology & Software
- Science & Research
- Banking & Financial Services
What Ohio Employers Look For
The qualifications that appear most often in support engineer jobs across Ohio.
- Bachelor's degree in computer science, information technology, or a related technical field
- One to three years of experience troubleshooting hardware, software, or networked systems
- Proficiency with ticketing systems such as ServiceNow, Jira, or Zendesk
- Strong written and verbal communication skills for working with end users and internal teams
- Experience supporting Windows and Linux operating environments in enterprise settings
- Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified: Azure Fundamentals preferred
Support Engineer Jobs in Ohio: Frequently Asked Questions
How do you become a support engineer in Ohio?
Most support engineer roles in Ohio require a bachelor's degree in information technology, computer science, or engineering, though associate degree holders with strong hands-on experience are regularly hired for entry-level positions. Ohio does not issue a state license specifically for support engineers, so employers focus on industry certifications like CompTIA A+ or Microsoft credentials, along with demonstrated experience supporting enterprise systems. Building skills in cloud platforms and networking is especially valued by Ohio's large healthcare and financial services employers.
Which companies hire support engineers in Ohio?
Employers hiring support engineers in Ohio right now include Axiom Technologies, PPG, and KBR, based on current listings on Migrate Mate as of September 2026. Ohio's concentration of insurance headquarters, health systems, and advanced manufacturing firms means ongoing demand for support engineers across both corporate IT and operational technology environments.
Which Ohio cities have the most support engineer jobs?
Cincinnati, Columbus, and Cleveland have the most support engineer openings in Ohio. Columbus leads because of its dense cluster of insurance, financial services, and technology companies headquartered there, while Cleveland's large health systems and manufacturing base and Cincinnati's consumer goods and logistics employers each drive steady hiring in their metro areas.
Are there remote support engineer jobs in Ohio?
Yes, and remote work is relatively common for support engineers compared to many technical roles, since much of the work involves diagnosing software, cloud platforms, and networked systems that can be accessed remotely. About 31% of support engineer openings tied to Ohio are remote or hybrid as of September 2026, reflecting how broadly Ohio employers have adopted distributed IT support models. Cloud infrastructure and enterprise application support roles tend to offer the most remote flexibility.
How can I get hired as a support engineer in Ohio with little or no experience?
The most realistic entry path is applying for IT helpdesk or desktop support associate roles at large Ohio employers such as health systems, insurance companies, or university IT departments, which regularly hire candidates without prior professional experience. Earning a CompTIA A+ certification gives applicants a concrete credential that Ohio hiring managers recognize as a baseline for technical readiness. Adjacent roles like IT technician, systems administrator trainee, or network operations center analyst often serve as direct stepping stones into support engineering positions.
Where can I find and apply to support engineer jobs in Ohio?
You can find and apply to support engineer jobs in Ohio on Migrate Mate, which lists current Ohio openings from employers actively hiring right now. Find roles that fit your experience and location and apply directly to each one.
See All 68 Support Engineer Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
Find Support Engineer Jobs