Support Engineer Jobs in Ohio
Support engineer jobs in Ohio are in strong demand, with consistent hiring from manufacturing, healthcare IT, and enterprise technology firms at levels from entry-level helpdesk to senior systems support. Columbus, Cleveland, and Cincinnati drive the largest share of openings, where employers like Nationwide Insurance, Cleveland Clinic, and Procter & Gamble maintain long-term support engineering teams. The most sought-after specialties in Ohio are IT infrastructure support, cloud platform support, and industrial controls support tied to the state's manufacturing base. Find a role that fits below and apply directly.
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Join our team as an Onsite Support Engineer, where you'll play a key role in delivering successful equipment installations and ensuring long-term customer success. In this highly visible, customer-facing position, you'll lead onsite technical activities during equipment assembly, startup, and commissioning while serving as the primary expert for troubleshooting and resolving complex equipment issues. This is an exciting opportunity to apply your technical expertise, take ownership of critical projects, and make a direct impact on customer operations and satisfaction.
- Repair, install, troubleshoot, inspect and modify Bühler equipment at customer site during standard business hours.
- Assess customer needs regarding maintenance, spare parts, modernization, and improvement of process.
- Provide technical support externally and internally.
- Develop, organize and provide customer training programs.
- Promote Bühler Customer Service products and help the customer to plan future service.
- On-call rotation for support outside of business hours.
- Carry out repairs, modifications, inspections, overhauls, and preventive maintenance activities.
- Analyze, troubleshoot, and resolve mechanical, electrical, and software-related issues in cooperation with the relevant engineering departments.
- Train customer personnel in machine operation, maintenance, and basic troubleshooting procedures.
- Support machine software updates and continuous improvement activities.
- Prepare detailed service reports and submit weekly reports, emails, and required documentation in a timely manner.
- Ensure professional representation of Bühler at customer sites.
- Support customer projects and ensure high machine availability and operational performance.
- Bachelor's in engineering or accredited technical degree or equivalent training or experience in a field of technology such as electrical, mechanical, vacuum technology, thin film, physics or similar field.
- Previous field service experience or machine engineering is preferred.
- 5+ years of vacuum coating technology experience strongly preferred.
- Demonstrates leadership as an effective role model for the department in tasks both internal and external to the company.
- Must be able to work under pressure.
- Excellent negotiating skills.
- Maintains discipline, recommending and administering corrective action according to company policy and procedures.
- Proficient with MS Office: Word, Excel, PowerPoint, Outlook.
- Maintain valid driving license.
- Strong troubleshooting and fault-finding skills in complex machinery and industrial systems.
- Strong Knowledge of PLC programming, Allen Bradley is an advantage.
- Ability to read and interpret technical drawings, electrical schematics, and service documentation.
- Fluent in English, both written and spoken.
- Friendly, professional, and open-minded personality with a serious and customer-focused attitude.
- Reliable, accountable, and committed to delivering high-quality service.
- Strong communication skills with clear and effective verbal and written communication.
- Ability to understand customer requirements and translate them into practical technical solutions.
- Independent, organized, and solution-oriented working style.
- High level of flexibility, adaptability, and resilience under demanding conditions.
- Team-oriented approach with the ability to collaborate across departments and cultures.
- Readiness for long-term assignments, including continuous stays of up to 2 years at customer sites.
- Ability to travel nationally and internationally.
- Flexibility regarding working hours, locations, and project requirements.
Questions? We are happy to answer them!
Creating impact together at Bühler!
Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.
Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries.
We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.
See All 38 Support Engineer Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
Find Support Engineer JobsSupport Engineer Jobs by City in Ohio
Where Ohio roles are concentrated, by current openings.
Support Engineer Job Market in Ohio
A snapshot from current Ohio openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Technology & Software
- Manufacturing
- Construction & Real Estate
- Transportation & Logistics
- Banking & Financial Services
What Ohio Employers Look For
The qualifications that appear most often in support engineer jobs across Ohio.
- Bachelor's degree in computer science, information technology, or a related technical field
- One to three years of experience troubleshooting hardware, software, or networked systems
- Proficiency with ticketing systems such as ServiceNow, Jira, or Zendesk
- Strong written and verbal communication skills for working with end users and internal teams
- Experience supporting Windows and Linux operating environments in enterprise settings
- Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified: Azure Fundamentals preferred
Support Engineer Jobs in Ohio: Frequently Asked Questions
How do you become a support engineer in Ohio?
Most support engineer roles in Ohio require a bachelor's degree in information technology, computer science, or engineering, though associate degree holders with strong hands-on experience are regularly hired for entry-level positions. Ohio does not issue a state license specifically for support engineers, so employers focus on industry certifications like CompTIA A+ or Microsoft credentials, along with demonstrated experience supporting enterprise systems. Building skills in cloud platforms and networking is especially valued by Ohio's large healthcare and financial services employers.
Which companies hire support engineers in Ohio?
Employers hiring support engineers in Ohio right now include Axiom Technologies, LangChain, and Amazon, based on current listings on Migrate Mate as of August 2026. Ohio's concentration of insurance headquarters, health systems, and advanced manufacturing firms means ongoing demand for support engineers across both corporate IT and operational technology environments.
Which Ohio cities have the most support engineer jobs?
Columbus, Cincinnati, and Batavia have the most support engineer openings in Ohio. Columbus leads because of its dense cluster of insurance, financial services, and technology companies headquartered there, while Cleveland's large health systems and manufacturing base and Cincinnati's consumer goods and logistics employers each drive steady hiring in their metro areas.
Are there remote support engineer jobs in Ohio?
Yes, and remote work is relatively common for support engineers compared to many technical roles, since much of the work involves diagnosing software, cloud platforms, and networked systems that can be accessed remotely. About 12% of support engineer openings tied to Ohio are remote or hybrid as of August 2026, reflecting how broadly Ohio employers have adopted distributed IT support models. Cloud infrastructure and enterprise application support roles tend to offer the most remote flexibility.
How can I get hired as a support engineer in Ohio with little or no experience?
The most realistic entry path is applying for IT helpdesk or desktop support associate roles at large Ohio employers such as health systems, insurance companies, or university IT departments, which regularly hire candidates without prior professional experience. Earning a CompTIA A+ certification gives applicants a concrete credential that Ohio hiring managers recognize as a baseline for technical readiness. Adjacent roles like IT technician, systems administrator trainee, or network operations center analyst often serve as direct stepping stones into support engineering positions.
Where can I find and apply to support engineer jobs in Ohio?
You can find and apply to support engineer jobs in Ohio on Migrate Mate, which lists current Ohio openings from employers actively hiring right now. Find roles that fit your experience and location and apply directly to each one.
See All 38 Support Engineer Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
Find Support Engineer Jobs