Support Lead Jobs in South Carolina
Support Lead jobs in South Carolina are concentrated in Charleston, Columbia, and Greenville, where employers across healthcare systems, financial services, and manufacturing operations consistently hire for this role at both team lead and senior coordinator levels. Large employers with deep roots in the state, including Prisma Health, Santee Cooper, and BMW Manufacturing, maintain ongoing demand for support leads who can oversee service delivery, coach frontline staff, and manage escalations. The most in-demand specialties are IT support leadership, customer operations management, and technical service coordination. Scan the live roles below and apply to whichever ones fit.
Find Support Lead JobsOverview
Showing 5 of 21+ Support Lead jobs
It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
RESPONSIBILITIES
- Ensures all crew members are Wowing the Customer through personal contact with customers.
- Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.
- Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service.
- Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor
- Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
- Occasionally manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation.
- Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance.
- Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service.
- Partners with the entire store leadership team in merchandising procedures and World Recovery.
- Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
QUALIFICATIONS
- High School Graduate or equivalent
- College experience preferred
- Minimum 1 years of management experience
- Excellent verbal and written communication skills
- Ability to multi-task
- Creative thinking
- Ability to maintain composure under pressure
- Frequently operates cash register, computer, hand-held, phone, walkie, and mobile devices
- Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
- Frequently ascend/descend ladders in order to retrieve and put away stock
- Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
- Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
- Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
- Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
- Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
- Must be able to remain in a stationary, upright position for 80% of the time
Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new
Position Type:
Hourly
Position Starting At:
$12.00
BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers
It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
RESPONSIBILITIES
- Ensures all crew members are Wowing the Customer through personal contact with customers.
- Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.
- Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service.
- Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor
- Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
- Occasionally manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation.
- Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance.
- Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service.
- Partners with the entire store leadership team in merchandising procedures and World Recovery.
- Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
QUALIFICATIONS
- High School Graduate or equivalent
- College experience preferred
- Minimum 1 years of management experience
- Excellent verbal and written communication skills
- Ability to multi-task
- Creative thinking
- Ability to maintain composure under pressure
- Frequently operates cash register, computer, hand-held, phone, walkie, and mobile devices
- Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
- Frequently ascend/descend ladders in order to retrieve and put away stock
- Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
- Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
- Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
- Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
- Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
- Must be able to remain in a stationary, upright position for 80% of the time
Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new
Position Type:
Hourly
Position Starting At:
$12.00
BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers
See All 21 Support Lead Jobs in South Carolina
Find roles in South Carolina that match your experience and apply in just a few clicks.
Find Support Lead JobsSupport Lead Jobs by City in South Carolina
Where South Carolina roles are concentrated, by current openings.
Support Lead Job Market in South Carolina
A snapshot from current South Carolina openings, updated as new roles post.
Who's Hiring
What South Carolina Employers Look For
The qualifications that appear most often in support lead jobs across South Carolina.
- Experience supervising or mentoring a support team in a professional environment
- Demonstrated ability to manage ticket queues, escalations, and service-level targets
- Proficiency with CRM or helpdesk platforms such as Salesforce, Zendesk, or ServiceNow
- Strong written and verbal communication skills for cross-functional coordination
- Associate or bachelor degree in business, information technology, or a related field
- Familiarity with workforce scheduling, performance reporting, and quality assurance processes
Support Lead Jobs in South Carolina: Frequently Asked Questions
How do you become a support lead in South Carolina?
Most support leads in South Carolina move into the role after building several years of hands-on experience in a support specialist or coordinator position, then demonstrating leadership through mentoring or escalation handling. There is no state-issued license required for this role in South Carolina. Employers across Greenville, Columbia, and Charleston typically look for candidates with a relevant associate or bachelor degree and a record of steady progression within a support function, whether in IT, customer operations, or technical services.
Which companies hire support leads in South Carolina?
Employers hiring support leads in South Carolina right now include Five Below, COLLEGE OF CHARLESTON, and FirstService Residential, based on current listings on Migrate Mate as of November 2026. South Carolina's mix of healthcare systems, utility companies, and advanced manufacturing operations means openings appear across multiple industries rather than clustering in a single sector.
Which South Carolina cities have the most support lead jobs?
Greenwood, Charleston, and Mount Pleasant lead South Carolina for support lead openings. Charleston's growth in technology, logistics, and healthcare has expanded demand there, while Columbia draws volume from state government agencies and large university-affiliated health systems, and Greenville benefits from the dense concentration of automotive, manufacturing, and financial services employers anchored by companies like BMW and Michelin in the upstate region.
Are there remote support lead jobs in South Carolina?
Yes, and they are more common than in many comparable roles. About 100% of support lead openings tied to South Carolina are remote or hybrid as of November 2026, reflecting the desk-based, coordination-heavy nature of the work. Roles focused on IT helpdesk oversight, customer operations management, and software support tend to offer the most flexibility, while positions requiring on-site team supervision or hands-on technical oversight are more likely to be fully in-office.
How can I get hired as a support lead in South Carolina with little or no experience?
The most realistic entry path is to start as a support specialist or customer service representative at a large South Carolina employer, then volunteer for shift lead or queue management responsibilities. Prisma Health and MUSC Health in the healthcare space, along with technology services firms in the Columbia and Greenville corridors, regularly hire entry-level support staff who can grow into lead roles. Earning a CompTIA or ITIL Foundation certification gives candidates a measurable edge even without prior supervisory experience.
Where can I find and apply to support lead jobs in South Carolina?
You can find and apply to support lead jobs in South Carolina on Migrate Mate, which lists current openings across the state. Search the available roles, identify the ones that match your experience and preferred location, and apply directly through each listing. No account or profile is needed to search and apply.
See All 21 Support Lead Jobs in South Carolina
Find roles in South Carolina that match your experience and apply in just a few clicks.
Find Support Lead Jobs