Technical Representative Jobs in Michigan
Technical representative jobs in Michigan are in steady demand, concentrated in the state's manufacturing, automotive, and industrial equipment sectors, with openings at every level from entry-level field support to senior account-facing specialists. Detroit, Grand Rapids, and Ann Arbor anchor the largest share of hiring, where established employers like Parker Hannifin, Eaton, and Bosch have long-running Michigan operations. The most consistent demand is in automation and controls, fluid power systems, and automotive aftermarket support. See the openings below and apply to the ones that match your experience.
Find Technical Representative JobsOverview
Showing 5 of 14+ Technical Representative jobs
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
As a Technical Support Representative, you will be working in a positive cultural environment, working through timely technical responses to inquiries from CVS store employees, pharmacy, and Minute Clinic employees regarding solving, diagnosing, and resolving problems for the stores on Hardware, Pharmacy, Point of Sale systems, Minute Clinic and Photo. Reporting to the Manager of Technical Support, this role requires a detailed knowledge of problem escalation and follow-up processes to ensure timely resolution of reported issues. Related online knowledge articles are used for troubleshooting; incidents are supervised in a case tracking system. The main responsibility of this employee is to take live troubleshooting calls daily. This candidate must deliver outstanding customer service in a timely, efficient manner, with a shown dedication to 1st call resolution and overall customer happiness.
Work from home options are available. You must have a quiet, private work area with a closed door. You must arrange dependent and child-care, as if you were onsite. You must have a secure internet connection with a speed of 150 mbps to work from home. If your internet or power gets interrupted and you are not able to fix the connection problem in a timely manner you will need to come into the call center to finish your shift, you are to arrive no longer than an hour after your connection was interrupted. You may also come into the call center to work if you prefer to work onsite.
Key Responsibilities:
Document problems, complete problem tickets, and request information in the support tools.
Maintain knowledge with accurate up-to-date information relating to current policies, procedures, and troubleshooting techniques.
Effectively manages call workload.
Provide outstanding customer support by analyzing, diagnosing, and resolving problems and requests within service level agreements.
Collaborate well in a team environment.
The full-time employee will work 5 days a week and must be able to work one weekend shift a week.
Required Qualifications:
6 months of technical and/or call center experience
Preferred Qualifications:
Experience in a help desk/call center environment providing technical support in a retail environment.
Experience using computer hardware and software applications.
Education:
High School Diploma or GED required or 2 years equivalent experience.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$17.00 - $34.15This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 08/19/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
As a Technical Support Representative, you will be working in a positive cultural environment, working through timely technical responses to inquiries from CVS store employees, pharmacy, and Minute Clinic employees regarding solving, diagnosing, and resolving problems for the stores on Hardware, Pharmacy, Point of Sale systems, Minute Clinic and Photo. Reporting to the Manager of Technical Support, this role requires a detailed knowledge of problem escalation and follow-up processes to ensure timely resolution of reported issues. Related online knowledge articles are used for troubleshooting; incidents are supervised in a case tracking system. The main responsibility of this employee is to take live troubleshooting calls daily. This candidate must deliver outstanding customer service in a timely, efficient manner, with a shown dedication to 1st call resolution and overall customer happiness.
Work from home options are available. You must have a quiet, private work area with a closed door. You must arrange dependent and child-care, as if you were onsite. You must have a secure internet connection with a speed of 150 mbps to work from home. If your internet or power gets interrupted and you are not able to fix the connection problem in a timely manner you will need to come into the call center to finish your shift, you are to arrive no longer than an hour after your connection was interrupted. You may also come into the call center to work if you prefer to work onsite.
Key Responsibilities:
Document problems, complete problem tickets, and request information in the support tools.
Maintain knowledge with accurate up-to-date information relating to current policies, procedures, and troubleshooting techniques.
Effectively manages call workload.
Provide outstanding customer support by analyzing, diagnosing, and resolving problems and requests within service level agreements.
Collaborate well in a team environment.
The full-time employee will work 5 days a week and must be able to work one weekend shift a week.
Required Qualifications:
6 months of technical and/or call center experience
Preferred Qualifications:
Experience in a help desk/call center environment providing technical support in a retail environment.
Experience using computer hardware and software applications.
Education:
High School Diploma or GED required or 2 years equivalent experience.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$17.00 - $34.15This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 08/19/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
See All 14 Technical Representative Jobs in Michigan
Find roles in Michigan that match your experience and apply in just a few clicks.
Find Technical Representative JobsTechnical Representative Jobs by City in Michigan
Where Michigan roles are concentrated, by current openings.
Technical Representative Job Market in Michigan
A snapshot from current Michigan openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Manufacturing
What Michigan Employers Look For
The qualifications that appear most often in technical representative jobs across Michigan.
- Bachelor's degree in engineering, industrial technology, or a closely related technical field
- Demonstrated ability to read and interpret technical drawings, schematics, and product specifications
- Two or more years of experience in a technical sales, field support, or applications engineering role
- Proficiency with CRM software and standard productivity tools used in technical account management
- Strong written and verbal communication skills for presenting solutions to engineering and procurement teams
- Willingness to travel within Michigan and surrounding Midwest territories to support customer sites
Technical Representative Jobs in Michigan: Frequently Asked Questions
How do you become a technical representative in Michigan?
Most Michigan employers require a bachelor's degree in engineering, industrial technology, or a related field, though some manufacturers accept an associate degree paired with hands-on product experience. Michigan does not issue a state license specific to technical representatives, so hiring is driven by education, product knowledge, and demonstrated field or applications experience. Candidates who complete manufacturer-led training programs or earn a Certified Technical Sales Professional credential through the Manufacturers' Representatives Educational Research Foundation gain a competitive edge.
Which companies hire technical representatives in Michigan?
Michigan technical representative roles are posted by Service Lane eAdvisor, MDI, and PRAB and others right now, based on current listings on Migrate Mate as of August 2026. Michigan's dense concentration of automotive OEMs, Tier 1 suppliers, and industrial equipment distributors makes it one of the more active states for this role year-round.
Which Michigan cities have the most technical representative jobs?
Kalamazoo, Troy, and Michigan lead Michigan for technical representative openings right now. Detroit and its metro suburbs drive volume through automotive and industrial manufacturing headquarters, while Grand Rapids anchors demand in office furniture, food processing equipment, and diversified manufacturing, and Ann Arbor draws openings tied to its engineering and life sciences employer base.
Are there remote technical representative jobs in Michigan?
Yes, but they're limited. About 43% of technical representative openings tied to Michigan are remote or hybrid as of August 2026, reflecting the role's strong on-site and field components. The parts of the work most likely to be done remotely are pre-sales quoting, virtual product demonstrations, and account follow-up, while customer site visits and equipment troubleshooting typically require an in-person presence.
How can I get hired as a technical representative in Michigan with little or no experience?
The most realistic entry path is a rotational or applications engineering program at a Michigan-based industrial manufacturer, where you build product knowledge before moving into a customer-facing role. Large Michigan employers in automotive supply and fluid power systems often hire candidates directly from engineering programs at Michigan Tech, Michigan State, or Kettering University into associate technical sales roles. Lateral moves from inside sales, field service technician, or quality technician positions are common on-ramps, and completing a manufacturer's product certification before applying strengthens any entry-level application.
Where can I find and apply to technical representative jobs in Michigan?
You can find and apply to technical representative jobs in Michigan on Migrate Mate, which lists current Michigan openings updated regularly. Search the listings to find roles that match your background, experience level, and preferred location, then apply directly to the ones that fit.
See All 14 Technical Representative Jobs in Michigan
Find roles in Michigan that match your experience and apply in just a few clicks.
Find Technical Representative Jobs