Technical Representative Jobs in Wisconsin
Technical Representative jobs in Wisconsin are concentrated in Milwaukee, Madison, and Green Bay, where manufacturers, agricultural equipment makers, and industrial technology firms maintain large field and inside sales operations. Companies like Rockwell Automation, Oshkosh Corporation, and Johnson Controls have lasting hiring footprints across the state, with demand running from entry-level inside technical roles to senior field positions. The most in-demand specialties are industrial automation, agricultural and construction equipment, and medical devices. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 19+ Technical Representative jobs
Job Responsibilities:
- Inbound Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact - including information and resolution achieved - is logged in the appropriate ticketing system.
- E-mail & Chat Support – perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
- Skill improvement – continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
- Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices
- Focus on quality and customer satisfaction
- Clear and thorough documentation of customer interactions required
- Support inquiries include questions related to – Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events
- Willing to fiercely advocate on behalf of and represent the Voice of the Customer
- Research and prepare detailed escalations to second level support
- Review, manage and follow up on open issues as needed
- Project work that includes long and short-term initiatives
What can Aureon offer you?
- Opportunities for professional growth, development, and advancement within the organization
- 100% remote working employment model
- Shift differential pay applied to evening and weekend shifts
- Comprehensive training on hardware and software applications for qualified applicants
- Knowledge and experience relating to basic computer applications
- Competitive compensation and full benefits package for full-time employees
- Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO
Required Education:
- High school or equivalent
Required Skills:
- Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
- Excellent written and oral communication skills, including strong listening skills
- Intermediate to advanced computer skills with emphasis on Internet knowledge
- 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite
- Experience working in a customer Support Center
- Experience working with Mobile Communications
- Experience working with Transportation
- Accounting or accounts receivable experience is a huge plus
- Must exhibit dependability, adaptability and flexibility
- Ability to diagnose and troubleshoot issues
- Basic math skills
- Creative thinking and reasoning ability
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
- Primarily indoor work primarily in office environment
- Frequent utilization of manual dexterity and visualizing of computer screen
- No unusual physical requirements
Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Job Responsibilities:
- Inbound Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact - including information and resolution achieved - is logged in the appropriate ticketing system.
- E-mail & Chat Support – perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
- Skill improvement – continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
- Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices
- Focus on quality and customer satisfaction
- Clear and thorough documentation of customer interactions required
- Support inquiries include questions related to – Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events
- Willing to fiercely advocate on behalf of and represent the Voice of the Customer
- Research and prepare detailed escalations to second level support
- Review, manage and follow up on open issues as needed
- Project work that includes long and short-term initiatives
What can Aureon offer you?
- Opportunities for professional growth, development, and advancement within the organization
- 100% remote working employment model
- Shift differential pay applied to evening and weekend shifts
- Comprehensive training on hardware and software applications for qualified applicants
- Knowledge and experience relating to basic computer applications
- Competitive compensation and full benefits package for full-time employees
- Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO
Required Education:
- High school or equivalent
Required Skills:
- Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
- Excellent written and oral communication skills, including strong listening skills
- Intermediate to advanced computer skills with emphasis on Internet knowledge
- 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite
- Experience working in a customer Support Center
- Experience working with Mobile Communications
- Experience working with Transportation
- Accounting or accounts receivable experience is a huge plus
- Must exhibit dependability, adaptability and flexibility
- Ability to diagnose and troubleshoot issues
- Basic math skills
- Creative thinking and reasoning ability
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
- Primarily indoor work primarily in office environment
- Frequent utilization of manual dexterity and visualizing of computer screen
- No unusual physical requirements
Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
See All 19 Technical Representative Jobs in Wisconsin
Find roles in Wisconsin that match your experience and apply in just a few clicks.
Find Technical Representative JobsTechnical Representative Jobs by City in Wisconsin
Where Wisconsin roles are concentrated, by current openings.
Technical Representative Job Market in Wisconsin
A snapshot from current Wisconsin openings, updated as new roles post.
Who's Hiring
What Wisconsin Employers Look For
The qualifications that appear most often in technical representative jobs across Wisconsin.
- Bachelor's degree in engineering, technology, or a closely related technical field
- Demonstrated ability to explain complex technical products to non-technical customers
- Experience with CRM software and technical sales or support documentation
- Willingness to travel within a defined Wisconsin or Midwest territory
- Strong written and verbal communication skills for customer-facing presentations
- Familiarity with manufacturing processes or industrial equipment relevant to the employer's product line
Technical Representative Jobs in Wisconsin: Frequently Asked Questions
How do you become a technical representative in Wisconsin?
Most Wisconsin employers require a bachelor's degree in engineering, applied science, or a related technical discipline as the foundation for this role. Wisconsin does not issue a state license specifically for technical representatives, so candidates advance through education and product-specific training provided by employers. Many large Wisconsin manufacturers, including those in automation and agricultural equipment, run structured onboarding programs that certify new hires on proprietary systems before they go into the field.
Which companies hire technical representatives in Wisconsin?
Companies currently hiring technical representatives in Wisconsin include Generac Power Systems, ESN, and Aureon, per current listings on Migrate Mate as of October 2026. Wisconsin's deep manufacturing base, particularly in industrial automation, agricultural equipment, and medical devices, means demand for technical representatives is consistent year-round across the state.
Which Wisconsin cities have the most technical representative jobs?
Madison, Waukesha, and Jefferson account for the largest share of technical representative openings in Wisconsin. Milwaukee drives volume through its concentration of industrial manufacturers and corporate headquarters, Madison draws openings tied to technology and life sciences employers, and Green Bay reflects demand from food processing equipment and paper industry suppliers anchored in the northeastern part of the state.
Are there remote technical representative jobs in Wisconsin?
Yes, but they're less common than in purely desk-based fields, since many technical representative roles involve on-site product demonstrations, equipment troubleshooting, or customer facility visits. About 67% of technical representative openings tied to Wisconsin are remote or hybrid as of October 2026, making partial flexibility available even in this field. Inside technical sales and pre-sales engineering support positions are the sub-areas most likely to offer full or partial remote arrangements.
How can I get hired as a technical representative in Wisconsin with little or no experience?
The most realistic entry path is applying for inside technical sales or technical support associate roles, which Wisconsin manufacturers routinely post as training-ground positions for candidates without field experience. Companies like Rockwell Automation and Oshkosh Corporation run structured onboarding programs that bring in candidates from adjacent roles such as manufacturing technician, quality control inspector, or applications engineer. Building a portfolio of completed engineering coursework or a certification in a relevant product line, such as industrial controls or agricultural equipment systems, strengthens an application considerably at Wisconsin employers.
Where can I find and apply to technical representative jobs in Wisconsin?
You can find and apply to technical representative jobs in Wisconsin on Migrate Mate, which lists current Wisconsin openings updated in real time. Search the listings, find the roles that match your background and location, and apply directly to the ones that fit.
See All 19 Technical Representative Jobs in Wisconsin
Find roles in Wisconsin that match your experience and apply in just a few clicks.
Find Technical Representative Jobs