Technical Representative Jobs in New York
Technical Representative jobs in New York are among the most active in the country, concentrated in manufacturing, medical devices, industrial equipment, and enterprise technology across a workforce that ranges from entry-level field support to senior accounts. The heaviest hiring clusters around New York City, Buffalo, and Rochester, where companies like Siemens, Honeywell, and IBM have long-established operations. The most in-demand specialties are instrumentation, clinical diagnostics equipment, and industrial automation systems. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 10+ Technical Representative jobs
Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.
As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration. Here, you'll have the opportunity to push boundaries, tackle exciting challenges, and develop cutting-edge solutions that promote energy efficiency and reduce environmental impact. Every day offers the chance to make a meaningful contribution to a more sustainable future, driving innovations that help lower global carbon footprints. Together, we're creating a legacy that goes beyond business—one that's changing the world for the better.
In this role, you'll provide responsive, technically sound, and customer-focused support to internal and external partners across the US, directly contributing to customer satisfaction, product innovation, and knowledge sharing across the RSEC network.
Key Accountabilities
Technical Support & Application Engineering
- Provide pre-sale technical support and product assistance for Armstrong's HVAC and hydronic systems to internal sales and external customers throughout the US.
- Take ownership of technical issues, ensuring resolution with a high degree of responsibility and professionalism.
- Collaborate across departments (e.g., Sales Engineering, Product Management, R&D) to develop and propose optimal solution offerings for customers such as sales agencies, consulting engineers, and contractors.
- Capture solutions and technical decisions in internal systems for traceability and knowledge sharing.
- Participate in or lead technical project teams related to strategic initiatives and product development as requested by the management team.
- Assist in developing and maintaining departmental policies, procedures, and support documentation.
Customer Engagement & Feedback Integration
- Build strong relationships with sales teams and customers by delivering consistent and responsive technical support.
- Analyze customer feedback and field experience to recommend improvements to Armstrong's product offerings.
- Maintain up-to-date records on customer interactions, competitor insights, and product issues to support continuous improvement and product positioning.
- Support company marketing and product initiatives by sharing relevant technical and customer insights.
- Provide occasional internal product training sessions and contribute to the development of technical tools and resources.
Cross-Functional Collaboration & Contribution
- Participate in RSEC team discussions and alignment meetings across the Americas.
- Support special technical projects as assigned by management.
- Maintain a proactive mindset, striving for increased business agility, faster response times, and enhanced service quality.
- Collaborate on the creation and refinement of internal technical materials, FAQs, and best-practice guides.
What We're Looking For
Education and Experience
- College diploma or university degree in Mechanical Engineering, HVAC Technology, Electrical Engineering, or a related technical field.
- 2-3 years of experience in technical support, HVAC, hydronic systems, or mechanical building systems.
- Familiarity with centrifugal pumps, heat exchangers, and general HVAC applications.
- Knowledge of building automation systems and communication protocols (e.g., BACnet, Modbus) is considered a strong asset.
Technical Skills
- Proficient in Microsoft Office Suite and technical documentation tools.
- Strong troubleshooting and root cause analysis capability.
- Working knowledge of HVAC application engineering (HVAC Hydronic Systems) and design principles.
Soft Skills
- Excellent analytical and problem-solving skills with the ability to break down complex technical issues.
- Effective communication and interpersonal skills, with a strong customer service orientation.
- Self-motivated, organized, and capable of managing multiple tasks in a dynamic, collaborative, in-person environment.
Why Armstrong Fluid Technology?
By joining us, you'll become part of a global community dedicated to pushing the boundaries of fluid-flow technology while upholding Armstrong's commitment to sustainability. You'll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrow's solutions today.
The RSEC Team represents a vital component of Armstrong's global technical and sales support structure. As part of this team in Canada, you'll contribute directly to customer success, product excellence, and market leadership—while gaining exposure to cross-functional innovation and real-world technical challenges. This role offers an opportunity to grow your expertise and influence product performance at a meaningful scale.
Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.
As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration. Here, you'll have the opportunity to push boundaries, tackle exciting challenges, and develop cutting-edge solutions that promote energy efficiency and reduce environmental impact. Every day offers the chance to make a meaningful contribution to a more sustainable future, driving innovations that help lower global carbon footprints. Together, we're creating a legacy that goes beyond business—one that's changing the world for the better.
In this role, you'll provide responsive, technically sound, and customer-focused support to internal and external partners across the US, directly contributing to customer satisfaction, product innovation, and knowledge sharing across the RSEC network.
Key Accountabilities
Technical Support & Application Engineering
- Provide pre-sale technical support and product assistance for Armstrong's HVAC and hydronic systems to internal sales and external customers throughout the US.
- Take ownership of technical issues, ensuring resolution with a high degree of responsibility and professionalism.
- Collaborate across departments (e.g., Sales Engineering, Product Management, R&D) to develop and propose optimal solution offerings for customers such as sales agencies, consulting engineers, and contractors.
- Capture solutions and technical decisions in internal systems for traceability and knowledge sharing.
- Participate in or lead technical project teams related to strategic initiatives and product development as requested by the management team.
- Assist in developing and maintaining departmental policies, procedures, and support documentation.
Customer Engagement & Feedback Integration
- Build strong relationships with sales teams and customers by delivering consistent and responsive technical support.
- Analyze customer feedback and field experience to recommend improvements to Armstrong's product offerings.
- Maintain up-to-date records on customer interactions, competitor insights, and product issues to support continuous improvement and product positioning.
- Support company marketing and product initiatives by sharing relevant technical and customer insights.
- Provide occasional internal product training sessions and contribute to the development of technical tools and resources.
Cross-Functional Collaboration & Contribution
- Participate in RSEC team discussions and alignment meetings across the Americas.
- Support special technical projects as assigned by management.
- Maintain a proactive mindset, striving for increased business agility, faster response times, and enhanced service quality.
- Collaborate on the creation and refinement of internal technical materials, FAQs, and best-practice guides.
What We're Looking For
Education and Experience
- College diploma or university degree in Mechanical Engineering, HVAC Technology, Electrical Engineering, or a related technical field.
- 2-3 years of experience in technical support, HVAC, hydronic systems, or mechanical building systems.
- Familiarity with centrifugal pumps, heat exchangers, and general HVAC applications.
- Knowledge of building automation systems and communication protocols (e.g., BACnet, Modbus) is considered a strong asset.
Technical Skills
- Proficient in Microsoft Office Suite and technical documentation tools.
- Strong troubleshooting and root cause analysis capability.
- Working knowledge of HVAC application engineering (HVAC Hydronic Systems) and design principles.
Soft Skills
- Excellent analytical and problem-solving skills with the ability to break down complex technical issues.
- Effective communication and interpersonal skills, with a strong customer service orientation.
- Self-motivated, organized, and capable of managing multiple tasks in a dynamic, collaborative, in-person environment.
Why Armstrong Fluid Technology?
By joining us, you'll become part of a global community dedicated to pushing the boundaries of fluid-flow technology while upholding Armstrong's commitment to sustainability. You'll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrow's solutions today.
The RSEC Team represents a vital component of Armstrong's global technical and sales support structure. As part of this team in Canada, you'll contribute directly to customer success, product excellence, and market leadership—while gaining exposure to cross-functional innovation and real-world technical challenges. This role offers an opportunity to grow your expertise and influence product performance at a meaningful scale.
See All 10 Technical Representative Jobs in New York
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Find Technical Representative JobsTechnical Representative Jobs by City in New York
Where New York roles are concentrated, by current openings.
Technical Representative Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Construction & Real Estate
What New York Employers Look For
The qualifications that appear most often in technical representative jobs across New York.
- Associate or bachelor's degree in engineering, applied science, or a related technical field
- Hands-on experience troubleshooting or servicing complex mechanical or electronic equipment
- Strong written and verbal communication skills for customer-facing product support
- Proficiency with CRM software and technical documentation or ticketing systems
- Willingness to travel regionally within New York for on-site client support
- Demonstrated ability to read schematics, technical manuals, or engineering drawings
Technical Representative Jobs in New York: Frequently Asked Questions
How do you become a technical representative in New York?
Most technical representative roles in New York require an associate or bachelor's degree in engineering technology, electronics, or a related field, though the exact credential depends on the industry. No single state-issued license governs the role, but specialties like medical device support may require manufacturer certifications, and roles in regulated industries such as utilities or pharmaceuticals often require specific compliance training. Building hands-on product knowledge through internships or field technician roles is the most reliable path into the position.
Which companies hire technical representatives in New York?
Employers hiring technical representatives in New York right now include COMAIRCO, ITT, and IVCi, based on current listings on Migrate Mate as of August 2026. New York's concentration of manufacturing, healthcare systems, and enterprise technology firms means demand is consistent across both the metro area and upstate industrial corridors.
Which New York cities have the most technical representative jobs?
New York, Buffalo, and Medford account for the most technical representative openings in New York. New York City leads due to its density of corporate headquarters, hospital networks, and enterprise technology clients, while Buffalo and Rochester draw consistent demand from the region's manufacturing base and medical device industry anchored by companies like Moog, Paychex, and Bausch Health.
Are there remote technical representative jobs in New York?
Yes, but they're limited. Technical representative work is largely hands-on, requiring on-site equipment support, product demonstrations, or client visits that cannot be done remotely. About 17% of technical representative openings tied to New York are remote or hybrid as of August 2026, and those tend to concentrate in software-based products or inside sales support functions rather than field service roles.
How can I get hired as a technical representative in New York with little or no experience?
The most realistic entry path is a field service technician or technical support associate role, which large New York employers use as a pipeline into full technical representative positions. Companies in Rochester's medical device sector and Buffalo's industrial manufacturing base regularly bring on candidates through associate-level or new-grad programs. A manufacturer certification, even a vendor-issued credential for a single product line, strengthens an application considerably and is often available through training programs offered by the hiring company itself.
Where can I find and apply to technical representative jobs in New York?
You can find and apply to technical representative jobs in New York on Migrate Mate, which lists current openings from employers across the state. Search the available roles, identify the ones that match your background and location, and apply directly to each listing that fits.
See All 10 Technical Representative Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Technical Representative Jobs