Technical Representative Jobs in Pennsylvania
Technical Representative jobs in Pennsylvania concentrate in advanced manufacturing, life sciences, energy infrastructure, and industrial automation, with demand at every level from entry-level field support to senior account-facing roles. Philadelphia, Pittsburgh, and Allentown are the largest hiring metros, anchored by established employers like Siemens, Air Products, and Merck that maintain significant Pennsylvania operations. The most in-demand specialties are industrial controls, laboratory instrumentation, and energy systems. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 25+ Technical Representative jobs
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
As a Technical Support Representative, you will be working in a positive cultural environment, working through timely technical responses to inquiries from CVS store employees, pharmacy, and Minute Clinic employees regarding solving, diagnosing, and resolving problems for the stores on Hardware, Pharmacy, Point of Sale systems, Minute Clinic and Photo. Reporting to the Manager of Technical Support, this role requires a detailed knowledge of problem escalation and follow-up processes to ensure timely resolution of reported issues. Related online knowledge articles are used for troubleshooting; incidents are supervised in a case tracking system. The main responsibility of this employee is to take live troubleshooting calls daily. This candidate must deliver outstanding customer service in a timely, efficient manner, with a shown dedication to 1st call resolution and overall customer happiness.
Work from home options are available. You must have a quiet, private work area with a closed door. You must arrange dependent and child-care, as if you were onsite. You must have a secure internet connection with a speed of 150 mbps to work from home. If your internet or power gets interrupted and you are not able to fix the connection problem in a timely manner you will need to come into the call center to finish your shift, you are to arrive no longer than an hour after your connection was interrupted. You may also come into the call center to work if you prefer to work onsite.
Key Responsibilities:
Document problems, complete problem tickets, and request information in the support tools.
Maintain knowledge with accurate up-to-date information relating to current policies, procedures, and troubleshooting techniques.
Effectively manages call workload.
Provide outstanding customer support by analyzing, diagnosing, and resolving problems and requests within service level agreements.
Collaborate well in a team environment.
The full-time employee will work 5 days a week and must be able to work one weekend shift a week.
Required Qualifications:
6 months of technical and/or call center experience
Preferred Qualifications:
Experience in a help desk/call center environment providing technical support in a retail environment.
Experience using computer hardware and software applications.
Education:
High School Diploma or GED required or 2 years equivalent experience.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$17.00 - $34.15This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 08/19/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
As a Technical Support Representative, you will be working in a positive cultural environment, working through timely technical responses to inquiries from CVS store employees, pharmacy, and Minute Clinic employees regarding solving, diagnosing, and resolving problems for the stores on Hardware, Pharmacy, Point of Sale systems, Minute Clinic and Photo. Reporting to the Manager of Technical Support, this role requires a detailed knowledge of problem escalation and follow-up processes to ensure timely resolution of reported issues. Related online knowledge articles are used for troubleshooting; incidents are supervised in a case tracking system. The main responsibility of this employee is to take live troubleshooting calls daily. This candidate must deliver outstanding customer service in a timely, efficient manner, with a shown dedication to 1st call resolution and overall customer happiness.
Work from home options are available. You must have a quiet, private work area with a closed door. You must arrange dependent and child-care, as if you were onsite. You must have a secure internet connection with a speed of 150 mbps to work from home. If your internet or power gets interrupted and you are not able to fix the connection problem in a timely manner you will need to come into the call center to finish your shift, you are to arrive no longer than an hour after your connection was interrupted. You may also come into the call center to work if you prefer to work onsite.
Key Responsibilities:
Document problems, complete problem tickets, and request information in the support tools.
Maintain knowledge with accurate up-to-date information relating to current policies, procedures, and troubleshooting techniques.
Effectively manages call workload.
Provide outstanding customer support by analyzing, diagnosing, and resolving problems and requests within service level agreements.
Collaborate well in a team environment.
The full-time employee will work 5 days a week and must be able to work one weekend shift a week.
Required Qualifications:
6 months of technical and/or call center experience
Preferred Qualifications:
Experience in a help desk/call center environment providing technical support in a retail environment.
Experience using computer hardware and software applications.
Education:
High School Diploma or GED required or 2 years equivalent experience.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$17.00 - $34.15This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 08/19/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
See All 25 Technical Representative Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
Find Technical Representative JobsTechnical Representative Jobs by City in Pennsylvania
Where Pennsylvania roles are concentrated, by current openings.
Technical Representative Job Market in Pennsylvania
A snapshot from current Pennsylvania openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Manufacturing
What Pennsylvania Employers Look For
The qualifications that appear most often in technical representative jobs across Pennsylvania.
- Bachelor's degree in engineering, applied science, or a closely related technical field
- Demonstrated hands-on experience with industrial equipment, instrumentation, or technical systems
- Ability to read and interpret technical drawings, schematics, and product specifications
- Strong customer-facing communication skills for translating complex technical concepts clearly
- Proficiency with CRM platforms and field service or product support software
- Willingness to travel regionally across Pennsylvania and surrounding states for on-site support
Technical Representative Jobs in Pennsylvania: Frequently Asked Questions
How do you become a technical representative in Pennsylvania?
Most technical representative roles in Pennsylvania require a bachelor's degree in engineering, applied science, or a related technical discipline, though some employers accept an associate degree combined with substantial field experience. Pennsylvania does not issue a state license specific to this title, so the path is employer-driven: build product or systems knowledge in a target industry such as life sciences, energy, or manufacturing, then pursue manufacturer certifications relevant to the equipment you will support. Employers in the Philadelphia and Pittsburgh corridors often prioritize candidates who have completed industry-recognized training programs or apprenticeships tied to their product lines.
Which companies hire technical representatives in Pennsylvania?
Pennsylvania technical representative roles are posted by Emerson, Timac Agro, and PPG and others right now, based on current listings on Migrate Mate as of August 2026. Pennsylvania's concentration of advanced manufacturing, pharmaceutical production, and energy infrastructure means hiring is spread across both large multinationals with regional offices and mid-size specialty firms with deep roots in the state.
Which Pennsylvania cities have the most technical representative jobs?
Pittsburgh, Philadelphia, and Pennsylvania have the most technical representative openings in Pennsylvania. Philadelphia leads because of its dense pharmaceutical, medical device, and industrial corridor along the I-95 and Route 202 corridors, Pittsburgh draws heavily on its energy, robotics, and advanced manufacturing base, and Allentown benefits from the Lehigh Valley's strong logistics and industrial equipment sector, which supports a steady stream of field and account-facing technical roles.
Are there remote technical representative jobs in Pennsylvania?
Yes, but they're rare. Technical representative work is largely hands-on and site-dependent, involving equipment installation, troubleshooting, and direct customer support that requires physical presence. About 67% of technical representative openings tied to Pennsylvania are remote or hybrid as of August 2026, and those positions tend to cover pre-sales technical support, product training delivery, or inside technical account management rather than field service.
How can I get hired as a technical representative in Pennsylvania with little or no experience?
The most realistic entry path is applying for associate technical support or field service technician roles, which large Pennsylvania employers like Siemens and Air Products use as on-ramps for candidates without full professional experience. Community colleges in the Philadelphia and Pittsburgh regions offer applied engineering and industrial technology programs that Pennsylvania manufacturers actively recruit from. Moving laterally from a lab technician, quality control, or inside sales engineering role is also a common route. A relevant manufacturer certification or a strong internship with a Pennsylvania industrial or life sciences company gives candidates a clear edge over peers with identical academic backgrounds.
Where can I find and apply to technical representative jobs in Pennsylvania?
You can find and apply to technical representative jobs in Pennsylvania on Migrate Mate, which lists current Pennsylvania openings. Search the available roles, identify the ones that match your background and target industry, and apply directly to whichever positions fit your experience.
See All 25 Technical Representative Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
Find Technical Representative Jobs