Technical Support Engineer Jobs in Minnesota
Technical Support Engineer jobs in Minnesota are consistently in demand, concentrated in enterprise software, financial technology, medical devices, and healthcare IT sectors that anchor the state's economy. The Twin Cities metro leads hiring by a wide margin, with Rochester and Duluth adding meaningful volume, and established employers like Medtronic, UnitedHealth Group, and Cargill maintaining steady technical support teams. The most sought-after specialties are cloud infrastructure support, SaaS platform troubleshooting, and hardware diagnostics for medical device systems. Scan the live roles below and apply to whichever ones fit.
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Senior CNC Machinist - Cutting Tool Technical Support
Put Your Machining Expertise to Work Helping Other Machinists Succeed
Location: Plymouth, MN
We're looking for an experienced CNC machinist or tooling professional to join our Cutting Tool & Industrial Supply team as a Technical Tooling Specialist. This is a customer-facing technical role—not a sales position—where your machining knowledge becomes your greatest asset.
If you're ready to take your machining expertise beyond the shop floor, we'd like to meet you.
What You'll Do
Every day is different. You'll become a trusted technical resource for customers, Outside Sales Representatives, and fellow team members.
- Help customers select the right cutting tools, drills, taps, inserts, holders, and industrial supplies
- Recommend tooling solutions based on workpiece material, machine capability, and machining application
- Troubleshoot machining challenges including tool life, chatter, chip control, surface finish, and cycle time
- Provide technical guidance on speeds, feeds, coatings, tool geometry, and machining best practices
- Prepare quotations and process customer orders accurately
- Work closely with Outside Sales and supplier partners to deliver complete solutions
- Continuing to expand your knowledge through manufacturer training and product education
We're Looking For Someone Who Has
- 5+ years of CNC machining, tool room, manufacturing engineering, or cutting tool experience
- Strong knowledge of milling, turning, drilling, and threading applications
- Experience selecting cutting tools for a variety of materials including steel, stainless steel, aluminum, cast iron, and exotic alloys
- The ability to troubleshoot machining and tooling challenges
- Excellent communication skills and a genuine desire to help customers succeed
- Strong computer skills and the ability to learn new systems
Experience with Sandvik, Kennametal, Seco, Iscar, Guhring, OSG, Mitsubishi Materials, or similar cutting tool manufacturers is a plus.
Why Experienced Machinists Make This Transition
This position allows you to stay connected to machining while enjoying:
- Monday-Friday, 8 AM – 5 PM
- Stable, year-round employment
- Climate-controlled office environment
- No mandatory overtime
- Opportunity to solve a wide variety of machining challenges
- Ongoing technical training from industry-leading manufacturers
- Collaborative team environment
- The chance to help manufacturers become more productive every day
What We Offer
- Competitive pay: $34-$40 per hour, depending on experience
- Annual incentive opportunities
- Medical, dental, vision, life, and disability insurance beginning on your first day
- 401(k) with Company match
- Paid vacation and personal time
- Tuition reimbursement
- Employee Assistance Program
- Opportunities for professional growth and advancement
- A financially stable company with more than 55 years of success
About Productivity, Inc.
Since 1968, Productivity has been a trusted partner to manufacturers across the Midwest. We provide CNC machine tools, cutting tools, industrial supplies, automation, robotics, engineering support, training, and service to help our customers improve productivity and remain competitive.
If you're the machinist others turn to for tooling advice and troubleshooting, we'd love to hear from you.
Apply today and bring your machining expertise to a company where technical knowledge is valued every day.
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Where Minnesota roles are concentrated, by current openings.
Technical Support Engineer Job Market in Minnesota
A snapshot from current Minnesota openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Healthcare & Medical Services
What Minnesota Employers Look For
The qualifications that appear most often in technical support engineer jobs across Minnesota.
- Associate or bachelor's degree in information technology, computer science, or a related field
- Two or more years of hands-on technical support or help-desk experience in an enterprise environment
- Proficiency troubleshooting Windows and Linux operating systems, networking protocols, and cloud platforms
- Strong written and verbal communication skills for both technical and non-technical audiences
- CompTIA A+, Network+, or Microsoft certifications preferred by most Minnesota employers
- Experience with ticketing systems such as ServiceNow, Jira, or Zendesk for issue tracking
Technical Support Engineer Jobs in Minnesota: Frequently Asked Questions
How do you become a technical support engineer in Minnesota?
Technical support engineering does not require a state-issued license in Minnesota, so the path centers on education and certifications recognized by employers. Most Minnesota employers expect at minimum an associate degree in information technology or computer science, though a bachelor's degree is increasingly standard for engineer-level roles. CompTIA A+, Network+, and Microsoft or AWS certifications carry the most weight during hiring. Candidates who combine coursework from Minnesota State colleges or the University of Minnesota system with hands-on lab or internship experience are consistently competitive.
How much do technical support engineers make in Minnesota?
Technical support engineers in Minnesota earn a median of about $112,390 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $80,020 for the lowest 10% to over $179,940 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire technical support engineers in Minnesota?
Companies currently hiring technical support engineers in Minnesota include Starkey, CHS, and Aspen Technology, per current listings on Migrate Mate as of November 2026. Minnesota's concentration of Fortune 500 headquarters in financial services, healthcare, and manufacturing means large enterprise employers drive a significant share of openings alongside regional managed service providers.
Which Minnesota cities have the most technical support engineer jobs?
Minneapolis, Medina, and Savage account for the largest share of technical support engineer openings in Minnesota. The Twin Cities dominate because the metro is home to major corporate headquarters in healthcare IT, financial technology, and retail technology, while Rochester's openings are closely tied to Mayo Clinic's large technology infrastructure, and smaller suburban markets like Eden Prairie and Bloomington add volume through regional tech firms and managed service providers.
Are there remote technical support engineer jobs in Minnesota?
Yes, and more than most fields, since technical support engineering is inherently desk-based and can often be delivered remotely. About 55% of technical support engineer openings tied to Minnesota are remote or hybrid as of November 2026, reflecting how broadly employers have adopted distributed support models. Roles focused on software troubleshooting, SaaS platforms, and cloud infrastructure tend to be the most remote-eligible, while positions involving on-site hardware or medical device support typically require in-person presence.
How can I get hired as a technical support engineer in Minnesota with little or no experience?
The most realistic entry path is through a help-desk or IT support specialist role, which large Minnesota employers like Medtronic, UnitedHealth Group, and regional managed service providers regularly fill with candidates who hold a CompTIA A+ certification and an associate degree. Minnesota State community colleges offer IT technician programs that many local employers actively recruit from. Candidates transitioning from adjacent roles such as customer service representative or desktop support technician have a clear lateral path, and building a home lab to demonstrate troubleshooting skills strengthens any application without formal experience.
Where can I find and apply to technical support engineer jobs in Minnesota?
You can find and apply to technical support engineer jobs in Minnesota on Migrate Mate, which lists current Minnesota openings updated in real time. Search the listings for roles that match your experience level and location preference, then apply directly to the ones that fit.
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