Technical Support Engineer Jobs in Minnesota
Technical Support Engineer jobs in Minnesota are consistently in demand, concentrated in enterprise software, financial technology, medical devices, and healthcare IT sectors that anchor the state's economy. The Twin Cities metro leads hiring by a wide margin, with Rochester and Duluth adding meaningful volume, and established employers like Medtronic, UnitedHealth Group, and Cargill maintaining steady technical support teams. The most sought-after specialties are cloud infrastructure support, SaaS platform troubleshooting, and hardware diagnostics for medical device systems. Scan the live roles below and apply to whichever ones fit.
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CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture.
Summary
CHS, Inc. has an exciting opportunity to join the enterprise customer service team. We are looking for a Wholesale Customer Service Representative. The customer service function is responsible for facilitating the resolution of various types of business-to-business customer inquiries and disputes for our wholesale crop protection and crop nutrient customers. Customer service provides support to customers when dealing with billing and payment support, coordination and tracking customer disputes, system access and reporting, along with contract and order support. Customer service uses available resources and works with internal team members across business functions to investigate and resolve customer inquiries.
This is a hybrid position working a minimum of 3 days per week in the Inver Grove Heights, MN global corporate office.
Responsibilities
- Billing Inquiries: Facilitate customer inquiries related to payment confirmations, prepay balance, invoice and payment status and reprinting documents upon request.
- Disputes & General Support: Intake all types of customer disputes such as quality claims, delivery issues, invoices, contract and pricing discrepancies, and quality. Provide general support including terminal wait times, where to send payment, and hours of location operation. Escalates complex problems to supervisor as needed.
- Onboarding & Customer Portal Support: Support new customer set up and portal access. Monitor the set-up process and address delays. Provide customer welcome packets. Initiate account changes (i.e., bank account, shipping location, etc.) as needed.
- Contracting & Order Support: Provide customers with posted bids and price sheet quotes, explain contract policy, including general pricing and order application questions. Work with business partners to provide updates related to balances, delivery, amendments, and confirmation.
- Other duties and responsibilities as needed or assigned.
Minimum Qualifications (required)
- 2+ years of experience in Customer Service and Technical Support
- High School diploma or GED
Additional Qualifications
- Ability to read, write and communicate in English to customers and coworkers
- Proficient with MS Word, Excel, and PowerPoint
- Working knowledge of basic accounting practices
- Ability to work extended hours to meet business demands
- Ability to read, write and communicate in Spanish to customers and coworkers, preferred
- Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse.
CHS offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications, minimum wage/salary requirements under local law.
Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance, subject to the eligibility requirements for each benefit plan.
CHS is an Equal Opportunity Employer/Veterans/Disability.
Please note that any communication from a CHS recruiter would be sent using a chsinc.com email address. In addition, a CHS recruiter will not ask for confidential information over the phone or in an email, or request money from a candidate involved in an offer process. If you have questions regarding an employment opportunity, please reach out to chscareers@chsinc.com; to verify that the communication is from CHS.
CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture.
Summary
CHS, Inc. has an exciting opportunity to join the enterprise customer service team. We are looking for a Wholesale Customer Service Representative. The customer service function is responsible for facilitating the resolution of various types of business-to-business customer inquiries and disputes for our wholesale crop protection and crop nutrient customers. Customer service provides support to customers when dealing with billing and payment support, coordination and tracking customer disputes, system access and reporting, along with contract and order support. Customer service uses available resources and works with internal team members across business functions to investigate and resolve customer inquiries.
This is a hybrid position working a minimum of 3 days per week in the Inver Grove Heights, MN global corporate office.
Responsibilities
- Billing Inquiries: Facilitate customer inquiries related to payment confirmations, prepay balance, invoice and payment status and reprinting documents upon request.
- Disputes & General Support: Intake all types of customer disputes such as quality claims, delivery issues, invoices, contract and pricing discrepancies, and quality. Provide general support including terminal wait times, where to send payment, and hours of location operation. Escalates complex problems to supervisor as needed.
- Onboarding & Customer Portal Support: Support new customer set up and portal access. Monitor the set-up process and address delays. Provide customer welcome packets. Initiate account changes (i.e., bank account, shipping location, etc.) as needed.
- Contracting & Order Support: Provide customers with posted bids and price sheet quotes, explain contract policy, including general pricing and order application questions. Work with business partners to provide updates related to balances, delivery, amendments, and confirmation.
- Other duties and responsibilities as needed or assigned.
Minimum Qualifications (required)
- 2+ years of experience in Customer Service and Technical Support
- High School diploma or GED
Additional Qualifications
- Ability to read, write and communicate in English to customers and coworkers
- Proficient with MS Word, Excel, and PowerPoint
- Working knowledge of basic accounting practices
- Ability to work extended hours to meet business demands
- Ability to read, write and communicate in Spanish to customers and coworkers, preferred
- Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse.
CHS offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications, minimum wage/salary requirements under local law.
Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance, subject to the eligibility requirements for each benefit plan.
CHS is an Equal Opportunity Employer/Veterans/Disability.
Please note that any communication from a CHS recruiter would be sent using a chsinc.com email address. In addition, a CHS recruiter will not ask for confidential information over the phone or in an email, or request money from a candidate involved in an offer process. If you have questions regarding an employment opportunity, please reach out to chscareers@chsinc.com; to verify that the communication is from CHS.
See All 29 Technical Support Engineer Jobs in Minnesota
Find roles in Minnesota that match your experience and apply in just a few clicks.
Find JobsTechnical Support Engineer Jobs by City in Minnesota
Where Minnesota roles are concentrated, by current openings.
Technical Support Engineer Job Market in Minnesota
A snapshot from current Minnesota openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Manufacturing
- Healthcare & Medical Services
What Minnesota Employers Look For
The qualifications that appear most often in technical support engineer jobs across Minnesota.
- Associate or bachelor's degree in information technology, computer science, or a related field
- Two or more years of hands-on technical support or help-desk experience in an enterprise environment
- Proficiency troubleshooting Windows and Linux operating systems, networking protocols, and cloud platforms
- Strong written and verbal communication skills for both technical and non-technical audiences
- CompTIA A+, Network+, or Microsoft certifications preferred by most Minnesota employers
- Experience with ticketing systems such as ServiceNow, Jira, or Zendesk for issue tracking
Technical Support Engineer Jobs in Minnesota: Frequently Asked Questions
How do you become a technical support engineer in Minnesota?
Technical support engineering does not require a state-issued license in Minnesota, so the path centers on education and certifications recognized by employers. Most Minnesota employers expect at minimum an associate degree in information technology or computer science, though a bachelor's degree is increasingly standard for engineer-level roles. CompTIA A+, Network+, and Microsoft or AWS certifications carry the most weight during hiring. Candidates who combine coursework from Minnesota State colleges or the University of Minnesota system with hands-on lab or internship experience are consistently competitive.
How much do technical support engineers make in Minnesota?
Technical support engineers in Minnesota earn a median of about $112,390 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $80,020 for the lowest 10% to over $179,940 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire technical support engineers in Minnesota?
Companies currently hiring technical support engineers in Minnesota include Daikin Applied, TEAM Industries, and Watts Water Technologies, per current listings on Migrate Mate as of September 2026. Minnesota's concentration of Fortune 500 headquarters in financial services, healthcare, and manufacturing means large enterprise employers drive a significant share of openings alongside regional managed service providers.
Which Minnesota cities have the most technical support engineer jobs?
Minnesota, Plymouth, and Saint Paul account for the largest share of technical support engineer openings in Minnesota. The Twin Cities dominate because the metro is home to major corporate headquarters in healthcare IT, financial technology, and retail technology, while Rochester's openings are closely tied to Mayo Clinic's large technology infrastructure, and smaller suburban markets like Eden Prairie and Bloomington add volume through regional tech firms and managed service providers.
Are there remote technical support engineer jobs in Minnesota?
Yes, and more than most fields, since technical support engineering is inherently desk-based and can often be delivered remotely. About 75% of technical support engineer openings tied to Minnesota are remote or hybrid as of September 2026, reflecting how broadly employers have adopted distributed support models. Roles focused on software troubleshooting, SaaS platforms, and cloud infrastructure tend to be the most remote-eligible, while positions involving on-site hardware or medical device support typically require in-person presence.
How can I get hired as a technical support engineer in Minnesota with little or no experience?
The most realistic entry path is through a help-desk or IT support specialist role, which large Minnesota employers like Medtronic, UnitedHealth Group, and regional managed service providers regularly fill with candidates who hold a CompTIA A+ certification and an associate degree. Minnesota State community colleges offer IT technician programs that many local employers actively recruit from. Candidates transitioning from adjacent roles such as customer service representative or desktop support technician have a clear lateral path, and building a home lab to demonstrate troubleshooting skills strengthens any application without formal experience.
Where can I find and apply to technical support engineer jobs in Minnesota?
You can find and apply to technical support engineer jobs in Minnesota on Migrate Mate, which lists current Minnesota openings updated in real time. Search the listings for roles that match your experience level and location preference, then apply directly to the ones that fit.
See All 29 Technical Support Engineer Jobs in Minnesota
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