Senior IT Support Specialist Jobs in Minnesota
Senior IT Support Specialist jobs in Minnesota are consistently active, concentrated in healthcare IT, financial services, and enterprise technology environments across the Twin Cities metro, Rochester, and St. Cloud. Established employers like Mayo Clinic, U.S. Bancorp, and Best Buy maintain ongoing demand for senior-level support professionals who can lead desktop infrastructure, manage service desk operations, and oversee endpoint security. The most sought-after specialties include ITSM platforms, Active Directory administration, and cloud-hybrid environment support. Find a role that fits below and apply directly.
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Showing 5 of 14+ Senior IT Support Specialist jobs
IT Support Specialist (On-site)
Location: This is a full-time, on-site position in our Minnetonka, MN office, Monday - Friday 8:00 a.m. – 5:00 p.m.
Our growing firm is seeking passionate problem-solvers who are driven to make a real impact. We're hiring an IT Support Specialist! The IT Support Specialist provides technical assistance and support related to VAA's environment by responding to end-user questions, monitoring day-to-day operations, isolating problems, and identifying and implementing solutions.
Your role:
- Provide first-level technical assistance to staff related to software programs and hardware, such as laptops, desktops, printers, scanners, and mobile devices.
- Document, track and respond to all support requests through the IT ticketing system, escalating complex issues to systems, network, or vendor resources as appropriate.
- Image, configure, deploy, and retire computers and devices, and install and upgrade hardware and software.
- Support employee onboarding and offboarding, including account setup, equipment provisioning, new user orientation, and timely removal of access.
- Manage user accounts, groups and permissions in Active Directory, Microsoft Entra ID, and other systems.
- Support device enrollment, compliance, and application deployment through Microsoft Intune.
- Apply operating system and software updates and security patches and support multi-factor authentication (MFA) and access-control practices.
- Support SharePoint Online sites and permissions.
- Monitor endpoints, alerts, and backups.
- Troubleshoot basic network and connectivity issues, including Wi-Fi, VPN, and wired connections.
- Support conference room and Microsoft Teams meeting technology.
- Train end-users, as needed, on hardware functionality and software programs.
- Create and maintain knowledge base articles and documentation for common issues and procedures.
- Help document and maintain an inventory of IT assets and software licenses.
- Participate in IT projects.
Your resume must include:
- Minimum of three years of professional IT experience, including at least two years providing end-user support in a Microsoft 365 and Windows environment
Starting Salary Range: $25.00 - $40.00. A variety of factors are considered when determining an offer including, but not limited to, market data, geographic location, experience, and specialized skills.
Benefits: Health, dental, vision, life insurance, profit-sharing, 401(k), paid leave, and more!
Get to Know VAA
VAA is an Engineering, Planning and Design firm specializing in commercial projects, bulk commodity-handling facilities, and structures for value-added processing, manufacturing and distribution. VAA is one of the industry's leading firms, combining nearly a half-century of excellence with a vibrant, future-focused energy. We serve a diverse portfolio of clients, ranging from multinational corporations to local municipalities to individual farms and businesses.
Hear first-hand what it's like to work here, the range of opportunities you can find and the wealth of resources that will support you - both professionally and personally: https://vaaeng.com/careers/#careers-video
Why VAA?
- It's not all calcs and CAD around here. Join your peers for a chili cookoff or homebrew tasting... get an opportunity to dunk the CEO during our annual Community Caring Campaign. Take advantage of charitable PTO to volunteer for organizations you're passionate about. At VAA, we're committed to building community from within and making a difference in the communities where we live and work.
- Support for life/work balance: flexible schedule options, onsite gym, Employee Assistance Program, and fun opportunities for friendly competition
- Ongoing professional development, including mentoring, online learning and tuition reimbursement.
- An award-winning workplace, recognized by USA Today as a national 2024, 2025 and 2026 Top Workplace USA and by the Star Tribune as one of Minnesota's Top 200 Workplaces (2022/2023/2024/2025/2026).
Let's get growing.®
Your career. Your talents. Your network.
Apply today!
#VAA #IT #ITSupport #ITSupportSpecialist
IT Support Specialist (On-site)
Location: This is a full-time, on-site position in our Minnetonka, MN office, Monday - Friday 8:00 a.m. – 5:00 p.m.
Our growing firm is seeking passionate problem-solvers who are driven to make a real impact. We're hiring an IT Support Specialist! The IT Support Specialist provides technical assistance and support related to VAA's environment by responding to end-user questions, monitoring day-to-day operations, isolating problems, and identifying and implementing solutions.
Your role:
- Provide first-level technical assistance to staff related to software programs and hardware, such as laptops, desktops, printers, scanners, and mobile devices.
- Document, track and respond to all support requests through the IT ticketing system, escalating complex issues to systems, network, or vendor resources as appropriate.
- Image, configure, deploy, and retire computers and devices, and install and upgrade hardware and software.
- Support employee onboarding and offboarding, including account setup, equipment provisioning, new user orientation, and timely removal of access.
- Manage user accounts, groups and permissions in Active Directory, Microsoft Entra ID, and other systems.
- Support device enrollment, compliance, and application deployment through Microsoft Intune.
- Apply operating system and software updates and security patches and support multi-factor authentication (MFA) and access-control practices.
- Support SharePoint Online sites and permissions.
- Monitor endpoints, alerts, and backups.
- Troubleshoot basic network and connectivity issues, including Wi-Fi, VPN, and wired connections.
- Support conference room and Microsoft Teams meeting technology.
- Train end-users, as needed, on hardware functionality and software programs.
- Create and maintain knowledge base articles and documentation for common issues and procedures.
- Help document and maintain an inventory of IT assets and software licenses.
- Participate in IT projects.
Your resume must include:
- Minimum of three years of professional IT experience, including at least two years providing end-user support in a Microsoft 365 and Windows environment
Starting Salary Range: $25.00 - $40.00. A variety of factors are considered when determining an offer including, but not limited to, market data, geographic location, experience, and specialized skills.
Benefits: Health, dental, vision, life insurance, profit-sharing, 401(k), paid leave, and more!
Get to Know VAA
VAA is an Engineering, Planning and Design firm specializing in commercial projects, bulk commodity-handling facilities, and structures for value-added processing, manufacturing and distribution. VAA is one of the industry's leading firms, combining nearly a half-century of excellence with a vibrant, future-focused energy. We serve a diverse portfolio of clients, ranging from multinational corporations to local municipalities to individual farms and businesses.
Hear first-hand what it's like to work here, the range of opportunities you can find and the wealth of resources that will support you - both professionally and personally: https://vaaeng.com/careers/#careers-video
Why VAA?
- It's not all calcs and CAD around here. Join your peers for a chili cookoff or homebrew tasting... get an opportunity to dunk the CEO during our annual Community Caring Campaign. Take advantage of charitable PTO to volunteer for organizations you're passionate about. At VAA, we're committed to building community from within and making a difference in the communities where we live and work.
- Support for life/work balance: flexible schedule options, onsite gym, Employee Assistance Program, and fun opportunities for friendly competition
- Ongoing professional development, including mentoring, online learning and tuition reimbursement.
- An award-winning workplace, recognized by USA Today as a national 2024, 2025 and 2026 Top Workplace USA and by the Star Tribune as one of Minnesota's Top 200 Workplaces (2022/2023/2024/2025/2026).
Let's get growing.®
Your career. Your talents. Your network.
Apply today!
#VAA #IT #ITSupport #ITSupportSpecialist
See All 14 Senior IT Support Specialist Jobs in Minnesota
Find roles in Minnesota that match your experience and apply in just a few clicks.
Find JobsSenior IT Support Specialist Jobs by City in Minnesota
Where Minnesota roles are concentrated, by current openings.
Senior IT Support Specialist Job Market in Minnesota
A snapshot from current Minnesota openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
What Minnesota Employers Look For
The qualifications that appear most often in senior IT support specialist jobs across Minnesota.
- CompTIA A+, Network+, or Microsoft certifications strongly preferred by Minnesota employers
- Five or more years of IT support experience including team lead or mentoring responsibilities
- Demonstrated expertise in Windows environments, Active Directory, and Microsoft 365 administration
- Experience with ITSM ticketing platforms such as ServiceNow, Remedy, or Jira Service Management
- Strong troubleshooting skills across hardware, software, networking, and VPN connectivity issues
- Familiarity with ITIL frameworks and IT service delivery best practices in enterprise settings
Senior IT Support Specialist Jobs in Minnesota: Frequently Asked Questions
How do you become a senior it support specialist in Minnesota?
Most senior it support specialists in Minnesota start with an associate or bachelor's degree in information technology, computer science, or a related field, though equivalent hands-on experience is widely accepted. There is no state-issued license required for this role in Minnesota. Employers expect CompTIA certifications such as A+ or Network+, plus Microsoft credentials. Advancing to the senior level typically requires several years of progressively responsible IT support work, demonstrated leadership on projects, and fluency with enterprise tools common in Minnesota's healthcare and financial sectors.
Which companies hire senior it support specialists in Minnesota?
Employers hiring senior it support specialists in Minnesota right now include RAYUS Radiology, VAA, and EOSIS, based on current listings on Migrate Mate as of November 2026. Minnesota's concentration of large healthcare systems, financial institutions, and corporate headquarters creates steady demand for experienced IT support professionals across both the public and private sectors.
Which Minnesota cities have the most senior it support specialist jobs?
Minneapolis, Saint Louis Park, and Minnetonka have the most senior it support specialist openings in Minnesota. The Twin Cities metro dominates because it anchors the state's largest corporate headquarters, healthcare networks, and financial institutions, while Rochester's concentration around Mayo Clinic and medical technology firms drives demand there, and St. Cloud's regional government and higher education employers support a consistent pipeline of IT support roles.
Are there remote senior it support specialist jobs in Minnesota?
Yes, but they are less common than in purely desk-based IT roles, since senior it support specialists often handle on-site hardware, infrastructure, and end-user needs that require physical presence. About 71% of senior it support specialist openings tied to Minnesota are remote or hybrid as of November 2026. The tasks most amenable to remote work include tier-two software troubleshooting, remote desktop support, and ITSM ticket management for enterprise clients.
How can I get hired as a senior it support specialist in Minnesota with little or no experience?
The most realistic entry path is starting as a help desk technician or desktop support analyst at one of Minnesota's large healthcare systems or financial institutions, such as Fairview Health Services or Ameriprise Financial, which regularly bring on junior IT staff. Earning CompTIA A+ early signals competence to Minnesota employers. From a help desk role, moving into asset management, IT onboarding coordination, or junior system administration builds the breadth that senior positions require. Community and technical colleges across Minnesota, including those in the Metropolitan State University system, offer IT certificate programs that accelerate this path.
Where can I find and apply to senior it support specialist jobs in Minnesota?
You can find and apply to senior it support specialist jobs in Minnesota on Migrate Mate, which lists current Minnesota openings from employers actively hiring. Search the available roles, identify the ones that match your experience and location, and apply directly to the positions that fit.
See All 14 Senior IT Support Specialist Jobs in Minnesota
Find roles in Minnesota that match your experience and apply in just a few clicks.
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