IT Support Jobs in Minnesota
IT Support jobs in Minnesota are in steady demand, with a strong concentration in healthcare technology, financial services, and higher education across the Twin Cities metro, Rochester, and Duluth. Major employers with deep, lasting roots in the state include Mayo Clinic, Best Buy, and U.S. Bancorp, all of which maintain substantial internal IT support teams. Openings range from entry-level help desk and desktop technician roles to senior systems support and IT operations positions, with the most consistent demand around cloud support, endpoint management, and cybersecurity fundamentals. See the openings below and apply to the ones that match your experience.
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Position Summary
The IT Support Specilaist provides day‑to‑day technical support for Berean staff, handling troubleshooting, onboarding/offboarding, and basic systems administration to keep computers, printers, networks, and user accounts running smoothly. This role is highly service‑oriented, supporting staff across ministries and helping implement and maintain core technology tools (especially Microsoft 365).
Key Responsibilities
Technical Support & Troubleshooting
- Provide hands-on support for staff computers, peripherals, and basic network issues
- Troubleshoot common IT problems (login issues, connectivity, printing, performance, etc.)
- Serve as a first point of contact for IT support requests (walk‑ups redirected into tickets/email)
Systems & Administration
- Assist with Microsoft 365 administration (accounts, permissions, basic configuration)
- Support user account management (creating, modifying, and deactivating user accounts)
- Help administer and maintain Sharepoint sites and basic Microsoft tools used by staff
- Assist with management of Apple Business Manager and Mac depending on the level of experience and expertise of the individual and the level of organizational needs (training will be provided if needed)
Hardware & Printing
- Coordinate setup and configuration of new staff computers (onboarding) and decommissioning (offboarding)
- Work with the printer vendor to learn basic printer troubleshooting and support staff with printing issues
- Help track and maintain IT assets (computers, printers, accessories)
Ticketing & Process
- Use an IT ticketing system (or interim IT support email) to log, prioritize, and track support requests
- Follow defined processes for escalating complex issues to the IT manager or external partners (e.g., Netrio)
- Contribute to an internal knowledge base / FAQ to help staff self‑solve simple issues
Project & Systems Support
- Support small projects in systems such as Planning Center and other church management tools (e.g., helping with workflows, logic, and configuration under guidance)
- Assist with basic components of security and facility‑related technology (e.g., understanding where IT intersects with building systems)
Required Qualifications
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Demonstrated technical aptitude in IT support (any of the following):
- Formal training (degree, certificate, or technical boot camp in IT/IS, networking, systems, or related), or
- Equivalent hands‑on experience supporting users and systems
- At least 1 year of experience (professional, internship, or volunteer) in IT support, help desk, or similar role
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Working knowledge of:
- Microsoft 365 (Outlook, Teams, SharePoint, OneDrive)
- Basic Windows support and general computer troubleshooting
- Strong communication skills (able to explain technical issues in plain language)
- Service oriented and patience when supporting non-technical staff
Preferred Qualifications
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Experience in:
- Church or nonprofit environments, or other multi‑department organizations
- Using a ticketing system (e.g., ServiceNow, Jira, or similar)
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Exposure to:
- Apple/macOS and Apple Business Manager
- Planning Center or other church management / CRM systems
- Workflow/automation tools (e.g., Power Automate or similar concepts)
- Existing connection to Berean (attender or involved in ministry) is a plus.
Personal Qualities
- Relational and people‑friendly, someone who enjoys helping staff
- Professional and dependable, with good follow‑through on commitments
- Able to prioritize and manage multiple requests using a ticketing or email system
- Teachable and willing to learn new systems and tools
- Alignment with Berean’s mission and values; willing to pursue and maintain membership at Berean
See All 32 IT Support Jobs in Minnesota
Find roles in Minnesota that match your experience and apply in just a few clicks.
Find IT Support JobsIT Support Jobs by City in Minnesota
Where Minnesota roles are concentrated, by current openings.
IT Support Job Market in Minnesota
A snapshot from current Minnesota openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Retail
- Technology & Software
What Minnesota Employers Look For
The qualifications that appear most often in IT support jobs across Minnesota.
- CompTIA A+ or equivalent certification required or strongly preferred by most Minnesota employers
- Experience troubleshooting Windows operating systems and Microsoft 365 environments
- Proven ability to support end users in person, by phone, and through remote tools
- Familiarity with ticketing systems such as ServiceNow, Jira, or Zendesk
- Strong communication skills for working with non-technical staff across departments
- Associate degree or bachelor's degree in information technology, computer science, or a related field
IT Support Jobs in Minnesota: Frequently Asked Questions
How do you become an it support in Minnesota?
Most Minnesota employers hire it support candidates who hold at least a CompTIA A+ certification, which is the widely recognized baseline credential for the field, along with a two- or four-year degree in information technology or a related area. Minnesota does not require a state-issued license for general it support work. Candidates often start by completing programs at institutions like Hennepin Technical College, Minneapolis College, or Minnesota State colleges, then move into help desk or desktop technician roles to build hands-on experience.
Which companies hire it supports in Minnesota?
Employers hiring it supports in Minnesota right now include nVent, Vertin, and Vivie, based on current listings on Migrate Mate as of September 2026. Minnesota's large healthcare systems, financial institutions, and retail headquarters generate particularly consistent demand for it support professionals year-round.
Which Minnesota cities have the most it support jobs?
Saint Paul, Minneapolis, and Eagan account for the most it support openings in Minnesota. The Twin Cities concentration reflects the density of corporate headquarters, regional healthcare networks, and large universities there, while Rochester's market is heavily driven by Mayo Clinic and its affiliated technology operations, making it a notable hub outside the metro.
Are there remote it support jobs in Minnesota?
Yes, but they're less common than in purely desk-based fields, since much of it support work involves hands-on device setup, on-site troubleshooting, and in-person end-user assistance. About 54% of it support openings tied to Minnesota are remote or hybrid as of September 2026, with remote roles most often focused on cloud support, software troubleshooting, and tier-one help desk work that can be handled entirely by phone or remote-access tools.
How can I get hired as an it support in Minnesota with little or no experience?
The most realistic entry path is landing a help desk or desktop support technician role, which most Minnesota employers treat as the starting point for IT careers. Large Minnesota healthcare systems and financial institutions frequently hire entry-level support staff and provide on-the-job training. Earning a CompTIA A+ certification before applying gives candidates a clear edge. Roles in retail technology support or IT coordinator positions at Minnesota State colleges and universities are also common first steps, and some larger employers offer structured associate-level programs for candidates moving in from customer service or administrative backgrounds.
Where can I find and apply to it support jobs in Minnesota?
You can find and apply to it support jobs in Minnesota directly on Migrate Mate, which lists current openings across the state. Search the listings to find roles that match your experience level and location, then apply to the ones that fit.
See All 32 IT Support Jobs in Minnesota
Find roles in Minnesota that match your experience and apply in just a few clicks.
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