IT Support Specialist Jobs in Minnesota
IT Support Specialist jobs in Minnesota are consistently active, with strong demand across healthcare systems, financial services, higher education, and state government agencies serving a range of experience levels from entry-level help desk to senior systems support. The Twin Cities metro anchors most of the hiring, with Rochester and Duluth adding steady openings through anchor employers like Mayo Clinic, UnitedHealth Group, and U.S. Bank. The most in-demand specialties right now are endpoint management, Microsoft 365 administration, and cybersecurity support. Find a role that fits below and apply directly.
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IT Support Specialist (On-site)
Location: This is a full-time, on-site position in our Minnetonka, MN office, Monday - Friday 8:00 a.m. – 5:00 p.m.
Our growing firm is seeking passionate problem-solvers who are driven to make a real impact. We're hiring an IT Support Specialist! The IT Support Specialist provides technical assistance and support related to VAA's environment by responding to end-user questions, monitoring day-to-day operations, isolating problems, and identifying and implementing solutions.
Your role:
- Provide first-level technical assistance to staff related to software programs and hardware, such as laptops, desktops, printers, scanners, and mobile devices.
- Document, track and respond to all support requests through the IT ticketing system, escalating complex issues to systems, network, or vendor resources as appropriate.
- Image, configure, deploy, and retire computers and devices, and install and upgrade hardware and software.
- Support employee onboarding and offboarding, including account setup, equipment provisioning, new user orientation, and timely removal of access.
- Manage user accounts, groups and permissions in Active Directory, Microsoft Entra ID, and other systems.
- Support device enrollment, compliance, and application deployment through Microsoft Intune.
- Apply operating system and software updates and security patches and support multi-factor authentication (MFA) and access-control practices.
- Support SharePoint Online sites and permissions.
- Monitor endpoints, alerts, and backups.
- Troubleshoot basic network and connectivity issues, including Wi-Fi, VPN, and wired connections.
- Support conference room and Microsoft Teams meeting technology.
- Train end-users, as needed, on hardware functionality and software programs.
- Create and maintain knowledge base articles and documentation for common issues and procedures.
- Help document and maintain an inventory of IT assets and software licenses.
- Participate in IT projects.
Your resume must include:
- Minimum of three years of professional IT experience, including at least two years providing end-user support in a Microsoft 365 and Windows environment
Starting Salary Range: $25.00 - $40.00. A variety of factors are considered when determining an offer including, but not limited to, market data, geographic location, experience, and specialized skills.
Benefits: Health, dental, vision, life insurance, profit-sharing, 401(k), paid leave, and more!
Get to Know VAA
VAA is an Engineering, Planning and Design firm specializing in commercial projects, bulk commodity-handling facilities, and structures for value-added processing, manufacturing and distribution. VAA is one of the industry's leading firms, combining nearly a half-century of excellence with a vibrant, future-focused energy. We serve a diverse portfolio of clients, ranging from multinational corporations to local municipalities to individual farms and businesses.
Hear first-hand what it's like to work here, the range of opportunities you can find and the wealth of resources that will support you - both professionally and personally: https://vaaeng.com/careers/#careers-video
Why VAA?
- It's not all calcs and CAD around here. Join your peers for a chili cookoff or homebrew tasting... get an opportunity to dunk the CEO during our annual Community Caring Campaign. Take advantage of charitable PTO to volunteer for organizations you're passionate about. At VAA, we're committed to building community from within and making a difference in the communities where we live and work.
- Support for life/work balance: flexible schedule options, onsite gym, Employee Assistance Program, and fun opportunities for friendly competition
- Ongoing professional development, including mentoring, online learning and tuition reimbursement.
- An award-winning workplace, recognized by USA Today as a national 2024, 2025 and 2026 Top Workplace USA and by the Star Tribune as one of Minnesota's Top 200 Workplaces (2022/2023/2024/2025/2026).
Let's get growing.®
Your career. Your talents. Your network.
Apply today!
#VAA #IT #ITSupport #ITSupportSpecialist
See All 14 IT Support Specialist Jobs in Minnesota
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Find IT Support Specialist JobsIT Support Specialist Jobs by City in Minnesota
Where Minnesota roles are concentrated, by current openings.
IT Support Specialist Job Market in Minnesota
A snapshot from current Minnesota openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Technology & Software
What Minnesota Employers Look For
The qualifications that appear most often in IT support specialist jobs across Minnesota.
- Associate or bachelor's degree in information technology, computer science, or a related field
- CompTIA A+ certification or equivalent vendor-neutral credential strongly preferred
- Hands-on experience supporting Windows and Microsoft 365 environments
- Proven ability to troubleshoot hardware, software, and network connectivity issues
- Familiarity with ticketing systems such as ServiceNow or Jira Service Management
- Strong written and verbal communication skills for end-user support and documentation
IT Support Specialist Jobs in Minnesota: Frequently Asked Questions
How do you become a it support specialist in Minnesota?
There is no state-issued license required to work as an it support specialist in Minnesota. Most employers hire candidates who hold an associate or bachelor's degree in information technology or a closely related field, though some accept equivalent hands-on experience. Earning vendor-neutral credentials such as CompTIA A+ and CompTIA Network+ strengthens any application. Minnesota community and technical colleges, including those in the Minnesota State system, offer affordable IT programs that lead directly into help desk and support roles.
How much do IT support specialists make in Minnesota?
IT support specialists in Minnesota earn a median of about $63,630 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $47,840 for the lowest 10% to over $95,220 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire it support specialists in Minnesota?
Minnesota it support specialist roles are posted by RAYUS Radiology, VAA, and EOSIS and others right now, based on current listings on Migrate Mate as of November 2026. Minnesota's concentration of large healthcare networks, financial institutions, and Fortune 500 headquarters creates a diverse and steady pipeline of openings across industries.
Which Minnesota cities have the most it support specialist jobs?
Minneapolis, Saint Louis Park, and Minnetonka have the most it support specialist openings in Minnesota right now. The Twin Cities dominate because of the region's dense cluster of corporate headquarters, major hospital systems, and state agencies, while Rochester's market is driven heavily by Mayo Clinic and its affiliated technology and administrative operations.
Are there remote it support specialist jobs in Minnesota?
Yes, but they're less common than in purely desk-based fields, since many it support specialist roles involve hands-on hardware troubleshooting, on-site user assistance, or data center work that requires physical presence. About 71% of it support specialist openings tied to Minnesota are remote or hybrid as of November 2026. The sub-roles most likely to offer remote flexibility are service desk tiers focused on software support, Microsoft 365 administration, and remote endpoint management.
How can I get hired as a it support specialist in Minnesota with little or no experience?
The most realistic entry path is a help desk or IT technician role, which most large Minnesota employers treat as an on-ramp to specialist positions. Healthcare systems such as Mayo Clinic and M Health Fairview regularly hire entry-level IT associates, and many Minnesota State system colleges pair their IT programs with employer internships. Earning CompTIA A+ before applying gives candidates a measurable edge. Adjacent roles in customer service, administrative support, or AV technology often transfer well and provide a practical bridge into formal IT support work.
Where can I find and apply to it support specialist jobs in Minnesota?
You can find and apply to it support specialist jobs in Minnesota on Migrate Mate, which lists current openings from employers hiring in the state right now. Search the listings, find the roles that fit your experience and location, and apply directly to the ones that interest you.
See All 14 IT Support Specialist Jobs in Minnesota
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