Technical Support Jobs in Tennessee
Technical Support jobs in Tennessee are in steady demand, with hiring concentrated in the technology, healthcare IT, and manufacturing sectors and openings at every level from entry-level help desk to senior systems analyst. Nashville, Memphis, and Knoxville lead the state in posting volume, with established employers like Asurion, HCA Healthcare, and Vanderbilt University Medical Center among the most consistent hirers. The most sought-after specialties include IT help desk support, customer-facing software troubleshooting, and network infrastructure assistance. See the openings below and apply to the ones that match your experience.
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Showing 4 of 6+ Technical Support jobs
WHO WE ARE:
State of Franklin Healthcare Associates is a physician-led and team member-owned multi-specialty care group headquartered in Johnson City, TN with locations in the upper East Tennessee & Southwest Virginia region. Our mission is to improve the health and well-being of our patients and our team members.
PRIMARY RESPONSIBILITIES:
- Account management.
- Technical assistance; computer systems, software, and hardware.
- Respond to queries in a timely manner.
- Daily performance of computer systems.
- Install, modify, and repair computer hardware and software.
- Run diagnostic programs.
- Follow-up to ensure issue is resolved properly.
- Compile information and prepare reports.
REQUIREMENTS:
- High school diploma or GED
- Bachelor’s degree in information systems or related field desired
EXPERIENCE:
- Basic understanding of Active Directory, Networking concepts, and TCP/IP.
- Windows 10 & XP operation, installation, and troubleshooting.
- Proficient knowledge of all Microsoft Office products.
- Hardware/software installation, upgrades, and troubleshooting.
*Experience in a physician office setting is preferable. *
WHAT WE OFFER:
State of Franklin Healthcare provides a comprehensive and competitive total compensation package designed to meet the needs of our full-time team members to include:
- Company Provided Life and Accidental Death and Dismemberment Insurance
- Company Provided Long Term Disability Insurance
- Employee Stock Ownership Plan
- 401(k) Company Contributions
- Voluntary options for Medical, Dental, Vision, and additional Life Insurance.
- Company match in Health Savings Account Plans (restrictions apply)
- Vacation, Personal, Sick and Holiday Time Off
- An array of team member perks and discounts
- Tuition Assistance Programs
- And more!
WHO WE ARE:
State of Franklin Healthcare Associates is a physician-led and team member-owned multi-specialty care group headquartered in Johnson City, TN with locations in the upper East Tennessee & Southwest Virginia region. Our mission is to improve the health and well-being of our patients and our team members.
PRIMARY RESPONSIBILITIES:
- Account management.
- Technical assistance; computer systems, software, and hardware.
- Respond to queries in a timely manner.
- Daily performance of computer systems.
- Install, modify, and repair computer hardware and software.
- Run diagnostic programs.
- Follow-up to ensure issue is resolved properly.
- Compile information and prepare reports.
REQUIREMENTS:
- High school diploma or GED
- Bachelor’s degree in information systems or related field desired
EXPERIENCE:
- Basic understanding of Active Directory, Networking concepts, and TCP/IP.
- Windows 10 & XP operation, installation, and troubleshooting.
- Proficient knowledge of all Microsoft Office products.
- Hardware/software installation, upgrades, and troubleshooting.
*Experience in a physician office setting is preferable. *
WHAT WE OFFER:
State of Franklin Healthcare provides a comprehensive and competitive total compensation package designed to meet the needs of our full-time team members to include:
- Company Provided Life and Accidental Death and Dismemberment Insurance
- Company Provided Long Term Disability Insurance
- Employee Stock Ownership Plan
- 401(k) Company Contributions
- Voluntary options for Medical, Dental, Vision, and additional Life Insurance.
- Company match in Health Savings Account Plans (restrictions apply)
- Vacation, Personal, Sick and Holiday Time Off
- An array of team member perks and discounts
- Tuition Assistance Programs
- And more!
See All 6 Technical Support Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find Technical Support JobsTechnical Support Jobs by City in Tennessee
Where Tennessee roles are concentrated, by current openings.
Technical Support Job Market in Tennessee
A snapshot from current Tennessee openings, updated as new roles post.
Who's Hiring
What Tennessee Employers Look For
The qualifications that appear most often in technical support jobs across Tennessee.
- CompTIA A+ certification or equivalent vendor credential preferred by most Tennessee employers
- One or more years of hands-on hardware, software, or network troubleshooting experience
- Proficiency with ticketing systems such as ServiceNow, Jira, or Zendesk
- Strong written and verbal communication skills for end-user and remote support
- Familiarity with Windows and macOS environments and Active Directory administration
- Associate or bachelor's degree in information technology, computer science, or a related field
Technical Support Jobs in Tennessee: Frequently Asked Questions
How do you become a technical support in Tennessee?
Most technical support roles in Tennessee do not require a state-issued license, but employers consistently expect an industry-recognized certification such as CompTIA A+ or Microsoft Certified: Fundamentals. The typical path begins with an associate or bachelor's degree in information technology or a related field from a Tennessee college or technical school, followed by an entry-level help desk or IT support position where hands-on troubleshooting skills are built.
Which companies hire technical supports in Tennessee?
Companies currently hiring technical supports in Tennessee include Brother USA, Orgill, and The Cigna, per current listings on Migrate Mate as of September 2026. Tennessee's concentration of large healthcare systems, technology firms, and manufacturing operations means demand for technical support professionals is spread across multiple industries statewide.
Which Tennessee cities have the most technical support jobs?
Memphis, Nashville, and Oak Ridge have the most technical support openings in Tennessee. Nashville dominates due to its dense cluster of healthcare IT companies, corporate headquarters, and managed service providers, while Memphis benefits from its logistics and regional healthcare presence, and Knoxville is driven by university-affiliated institutions and Oak Ridge-area technology operations.
Are there remote technical support jobs in Tennessee?
Yes, and more than many fields, because technical support work is well-suited to remote delivery when it involves software, cloud systems, or phone and chat-based troubleshooting. About 67% of technical support openings tied to Tennessee are remote or hybrid as of September 2026, reflecting strong employer comfort with distributed support teams. Hardware repair and on-site infrastructure roles remain the primary exception where in-person presence is required.
How can I get hired as a technical support in Tennessee with little or no experience?
The most realistic entry path is through a help desk or tier-one IT support role, which Tennessee employers routinely fill with candidates who hold a CompTIA A+ certification even without prior job experience. Large Tennessee healthcare organizations like HCA Healthcare and Vanderbilt University Medical Center run IT associate and rotational programs designed for early-career candidates. Graduates of Tennessee technology programs at institutions such as Tennessee Tech or Nashville State Community College, or candidates moving from customer service roles, also have a credible path into entry-level technical support positions.
Where can I find and apply to technical support jobs in Tennessee?
You can find and apply to technical support jobs in Tennessee on Migrate Mate, which lists current openings from employers hiring in the state right now. Search the roles that fit your experience level and specialty, then apply directly to the ones that match.
See All 6 Technical Support Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
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