Technical Support Engineer Jobs in Tennessee
Technical Support Engineer jobs in Tennessee are in strong demand, with active hiring concentrated in enterprise software, healthcare IT, managed services, and logistics technology sectors, covering roles from entry-level help desk support through senior systems engineers. Nashville, Knoxville, and Memphis lead the state in openings, anchored by established employers like Asurion, HCA Healthcare, and FedEx, all of which maintain significant technical support operations in Tennessee. The most in-demand specialties are cloud infrastructure support, enterprise application troubleshooting, and network systems administration. Find a role that fits below and apply directly.
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Showing 4 of 6+ Technical Support Engineer jobs
WHO WE ARE:
State of Franklin Healthcare Associates is a physician-led and team member-owned multi-specialty care group headquartered in Johnson City, TN with locations in the upper East Tennessee & Southwest Virginia region. Our mission is to improve the health and well-being of our patients and our team members.
PRIMARY RESPONSIBILITIES:
- Account management.
- Technical assistance; computer systems, software, and hardware.
- Respond to queries in a timely manner.
- Daily performance of computer systems.
- Install, modify, and repair computer hardware and software.
- Run diagnostic programs.
- Follow-up to ensure issue is resolved properly.
- Compile information and prepare reports.
REQUIREMENTS:
- High school diploma or GED
- Bachelor’s degree in information systems or related field desired
EXPERIENCE:
- Basic understanding of Active Directory, Networking concepts, and TCP/IP.
- Windows 10 & XP operation, installation, and troubleshooting.
- Proficient knowledge of all Microsoft Office products.
- Hardware/software installation, upgrades, and troubleshooting.
*Experience in a physician office setting is preferable. *
WHAT WE OFFER:
State of Franklin Healthcare provides a comprehensive and competitive total compensation package designed to meet the needs of our full-time team members to include:
- Company Provided Life and Accidental Death and Dismemberment Insurance
- Company Provided Long Term Disability Insurance
- Employee Stock Ownership Plan
- 401(k) Company Contributions
- Voluntary options for Medical, Dental, Vision, and additional Life Insurance.
- Company match in Health Savings Account Plans (restrictions apply)
- Vacation, Personal, Sick and Holiday Time Off
- An array of team member perks and discounts
- Tuition Assistance Programs
- And more!
WHO WE ARE:
State of Franklin Healthcare Associates is a physician-led and team member-owned multi-specialty care group headquartered in Johnson City, TN with locations in the upper East Tennessee & Southwest Virginia region. Our mission is to improve the health and well-being of our patients and our team members.
PRIMARY RESPONSIBILITIES:
- Account management.
- Technical assistance; computer systems, software, and hardware.
- Respond to queries in a timely manner.
- Daily performance of computer systems.
- Install, modify, and repair computer hardware and software.
- Run diagnostic programs.
- Follow-up to ensure issue is resolved properly.
- Compile information and prepare reports.
REQUIREMENTS:
- High school diploma or GED
- Bachelor’s degree in information systems or related field desired
EXPERIENCE:
- Basic understanding of Active Directory, Networking concepts, and TCP/IP.
- Windows 10 & XP operation, installation, and troubleshooting.
- Proficient knowledge of all Microsoft Office products.
- Hardware/software installation, upgrades, and troubleshooting.
*Experience in a physician office setting is preferable. *
WHAT WE OFFER:
State of Franklin Healthcare provides a comprehensive and competitive total compensation package designed to meet the needs of our full-time team members to include:
- Company Provided Life and Accidental Death and Dismemberment Insurance
- Company Provided Long Term Disability Insurance
- Employee Stock Ownership Plan
- 401(k) Company Contributions
- Voluntary options for Medical, Dental, Vision, and additional Life Insurance.
- Company match in Health Savings Account Plans (restrictions apply)
- Vacation, Personal, Sick and Holiday Time Off
- An array of team member perks and discounts
- Tuition Assistance Programs
- And more!
See All 6 Technical Support Engineer Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find JobsTechnical Support Engineer Jobs by City in Tennessee
Where Tennessee roles are concentrated, by current openings.
Technical Support Engineer Job Market in Tennessee
A snapshot from current Tennessee openings, updated as new roles post.
Who's Hiring
What Tennessee Employers Look For
The qualifications that appear most often in technical support engineer jobs across Tennessee.
- Associate or bachelor's degree in computer science, information technology, or a related field
- Demonstrated experience troubleshooting hardware, software, and network connectivity issues
- Proficiency with ticketing systems such as ServiceNow, Jira, or Zendesk
- CompTIA A+, Network+, or vendor certifications like Microsoft or Cisco preferred
- Strong written and verbal communication skills for end-user and stakeholder support
- Familiarity with Windows and Linux operating environments and remote support tools
Technical Support Engineer Jobs in Tennessee: Frequently Asked Questions
How do you become a technical support engineer in Tennessee?
Most technical support engineer roles in Tennessee require at least an associate degree in information technology or computer science, though a bachelor's degree is preferred for senior positions. Tennessee does not require a state-issued license for this role. Employers across Nashville, Knoxville, and Memphis typically look for CompTIA A+ or Network+ certifications as a practical baseline, and many large Tennessee employers in healthcare IT and logistics prioritize candidates with hands-on experience over credentials alone.
How much do technical support engineers make in Tennessee?
Technical support engineers in Tennessee earn a median of about $122,920 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $84,370 for the lowest 10% to over $157,770 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire technical support engineers in Tennessee?
Employers hiring technical support engineers in Tennessee right now include Brother USA, Orgill, and The Cigna, based on current listings on Migrate Mate as of September 2026. Tennessee's concentration of healthcare systems, logistics companies, and managed service providers means consistent openings across a range of technical support specialties throughout the year.
Which Tennessee cities have the most technical support engineer jobs?
Memphis, Nashville, and Oak Ridge have the most technical support engineer openings in Tennessee. Nashville dominates due to its large healthcare IT sector and corporate headquarters, while Knoxville benefits from Oak Ridge National Laboratory and the University of Tennessee's technology ecosystem, and Memphis is driven by logistics and supply chain technology employers including FedEx and major third-party logistics firms.
Are there remote technical support engineer jobs in Tennessee?
Yes, and more than most fields. About 67% of technical support engineer openings tied to Tennessee are remote or hybrid as of September 2026, reflecting how much of the role involves software-based diagnostics, ticketing systems, and remote desktop tools rather than on-site hardware work. Application support, cloud infrastructure troubleshooting, and enterprise software tiers are the segments most likely to offer fully remote arrangements.
How can I get hired as a technical support engineer in Tennessee with little or no experience?
The most realistic entry path is a help desk or IT support specialist role, which large Tennessee employers like Asurion, HCA Healthcare, and regional managed service providers use as a pipeline for technical support engineers. Earning a CompTIA A+ certification before applying gives candidates a concrete edge in entry-level screening. Community colleges in Nashville and Knoxville offer IT support programs with employer partnerships, and lateral moves from customer service or field technician roles at Tennessee logistics and healthcare companies are a recognized path into the field.
Where can I find and apply to technical support engineer jobs in Tennessee?
You can find and apply to technical support engineer jobs in Tennessee on Migrate Mate, which lists current Tennessee openings across Nashville, Knoxville, Memphis, and surrounding areas. Find the roles that fit your experience and apply directly to the employers posting them.
See All 6 Technical Support Engineer Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
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