Technical Support Technician Jobs in New Jersey
Technical Support Technician jobs in New Jersey concentrate heavily in the state's pharmaceutical, financial services, and managed IT services sectors, with demand at every level from helpdesk entry roles to senior infrastructure support specialists. The most active hiring metros are Newark, Edison, and Cherry Hill, where established employers such as Johnson and Johnson, Conduent, and Cognizant maintain large operations and ongoing technical support needs. Certifications like CompTIA A+, Network+, and Microsoft credentials are among the most in-demand specialties across New Jersey postings. See the openings below and apply to the ones that match your experience.
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Showing 5 of 24+ Technical Support Technician jobs
We are looking for a Technical Support Specialist who has experience in an end-user support environment working in a technical capacity and has robust project management skills with the ability to follow it through from start to completion. The right individual performs productively in a fast-paced work environment, works well independently, and possesses strong communication skills as well as the ability to learn quickly as new systems and software updates are released.
Job Description:
- Provide direct customer support for various hardware systems to end users, which could include medical field personnel
- Directly assist the end-users experiencing difficulty with software issues, including networking problems, and working with development and management teams when more complex issues are discovered
- Answer and evaluate email requests for assistance from end-users experiencing problems with hardware and software
- Analyze information provided by the end user to determine the best solution to the issue and work with the end user to resolve the issue while providing the top-level customer service experience
- Assist corporate subsidiaries and international distributor partners in troubleshooting software and hardware
Core Requirements:
- Technical school certificate or bachelor’s degree, preferably in support services, or an equivalent combination of experience and education
- 3 years’ experience with direct customer support in a technical setting
- Strong written and verbal communication on a technical level in a professional manner
- Demonstrated experience in troubleshooting Windows based applications, networking issues, and hardware peripherals
- Ability to communicate status clearly and follow through issue completion for ongoing support resolution
- Basic understanding of network protocols such as DHCP, DNS
Desired:
- SQL database and iPad/Mac experience is advantageous
- Digital photography experience and bilingual is a plus
- Sufficient familiarity with Windows and MacOS to be able to navigate in non-English systems
Canfield Imaging Systems is the world-leading developer of specialized photographic systems for medical practices, institutions, research organizations, and pharmaceutical suppliers. Canfield offers comprehensive benefits to its eligible full-time employees. These include paid days off, medical, dental, and vision insurance, may be eligible for a discretionary bonus, and a 401(k) plan with employer match (currently set at 50%). The anticipated salary range for the position is $26.00-$36.00 per hour. This is dependent upon consideration of multiple factors when determining a base salary such as a candidate’s experience, education, and current market conditions. If the role is eligible for full benefits, it will be discussed with you during the interview process. Canfield Imaging Systems is a division of Canfield Scientific, Inc., the largest provider of photographic documentation systems and services for pharmaceutical research.
Apply Here
Please submit resumes with cover letter to jobs@canfieldsci.com . Please include the position title in the subject line.
We are proud to be an equal opportunity employer.
We are looking for a Technical Support Specialist who has experience in an end-user support environment working in a technical capacity and has robust project management skills with the ability to follow it through from start to completion. The right individual performs productively in a fast-paced work environment, works well independently, and possesses strong communication skills as well as the ability to learn quickly as new systems and software updates are released.
Job Description:
- Provide direct customer support for various hardware systems to end users, which could include medical field personnel
- Directly assist the end-users experiencing difficulty with software issues, including networking problems, and working with development and management teams when more complex issues are discovered
- Answer and evaluate email requests for assistance from end-users experiencing problems with hardware and software
- Analyze information provided by the end user to determine the best solution to the issue and work with the end user to resolve the issue while providing the top-level customer service experience
- Assist corporate subsidiaries and international distributor partners in troubleshooting software and hardware
Core Requirements:
- Technical school certificate or bachelor’s degree, preferably in support services, or an equivalent combination of experience and education
- 3 years’ experience with direct customer support in a technical setting
- Strong written and verbal communication on a technical level in a professional manner
- Demonstrated experience in troubleshooting Windows based applications, networking issues, and hardware peripherals
- Ability to communicate status clearly and follow through issue completion for ongoing support resolution
- Basic understanding of network protocols such as DHCP, DNS
Desired:
- SQL database and iPad/Mac experience is advantageous
- Digital photography experience and bilingual is a plus
- Sufficient familiarity with Windows and MacOS to be able to navigate in non-English systems
Canfield Imaging Systems is the world-leading developer of specialized photographic systems for medical practices, institutions, research organizations, and pharmaceutical suppliers. Canfield offers comprehensive benefits to its eligible full-time employees. These include paid days off, medical, dental, and vision insurance, may be eligible for a discretionary bonus, and a 401(k) plan with employer match (currently set at 50%). The anticipated salary range for the position is $26.00-$36.00 per hour. This is dependent upon consideration of multiple factors when determining a base salary such as a candidate’s experience, education, and current market conditions. If the role is eligible for full benefits, it will be discussed with you during the interview process. Canfield Imaging Systems is a division of Canfield Scientific, Inc., the largest provider of photographic documentation systems and services for pharmaceutical research.
Apply Here
Please submit resumes with cover letter to jobs@canfieldsci.com . Please include the position title in the subject line.
We are proud to be an equal opportunity employer.
See All 24 Technical Support Technician Jobs in New Jersey
Find roles in New Jersey that match your experience and apply in just a few clicks.
Find JobsTechnical Support Technician Jobs by City in New Jersey
Where New Jersey roles are concentrated, by current openings.
Technical Support Technician Job Market in New Jersey
A snapshot from current New Jersey openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Medical Devices
- Science & Research
What New Jersey Employers Look For
The qualifications that appear most often in technical support technician jobs across New Jersey.
- CompTIA A+ or equivalent certification recognized by New Jersey employers
- Hands-on experience diagnosing and resolving hardware and software issues
- Proficiency with ticketing systems such as ServiceNow or Jira
- Strong knowledge of Windows operating systems and Microsoft 365 environments
- Ability to communicate technical solutions clearly to non-technical end users
- Experience supporting networked environments including VPNs and Active Directory
Technical Support Technician Jobs in New Jersey: Frequently Asked Questions
How do you become a technical support technician in New Jersey?
Most technical support technician roles in New Jersey do not require a state-issued license, but employers consistently expect a relevant associate degree or CompTIA A+ certification as a baseline. Completing an IT program at a New Jersey community college, such as Middlesex College or Bergen Community College, is a common path. Employers in the state's pharmaceutical and financial services sectors often also look for candidates with Network+ or Microsoft certifications alongside practical troubleshooting experience.
Which companies hire technical support technicians in New Jersey?
New Jersey technical support technician roles are posted by Topcon Healthcare, JLR, and Kinly and others right now, based on current listings on Migrate Mate as of November 2026. New Jersey's concentration of pharmaceutical headquarters, financial firms, and large managed service providers makes it one of the more active states for ongoing technical support hiring.
Which New Jersey cities have the most technical support technician jobs?
Iselin, Oakland, and Trenton account for the most technical support technician openings in New Jersey right now. Newark drives volume through its dense concentration of corporate headquarters and financial services firms, while Edison and Cherry Hill attract postings from managed IT service providers and pharmaceutical companies that maintain major regional operations in central and southern New Jersey.
Are there remote technical support technician jobs in New Jersey?
Yes, and more than many technical roles, because a significant portion of the work involves software troubleshooting, remote desktop sessions, and ticket management that can be done from anywhere. About 40% of technical support technician openings tied to New Jersey are remote or hybrid as of November 2026, reflecting the desk-based nature of much of the work. Roles focused on hardware repair, lab environments, or on-site infrastructure support in New Jersey are the most likely to require a physical presence.
How can I get hired as a technical support technician in New Jersey with little or no experience?
The most realistic entry path is a helpdesk or desktop support associate role, which large New Jersey employers in managed IT services and healthcare regularly fill with candidates who hold a CompTIA A+ certification even without prior work history. Community college IT programs at Bergen Community College or Rowan College offer associate degrees that pair with employer training pipelines in the state. Lateral moves from roles like retail electronics sales or administrative assistant positions with IT exposure are also common starting points that New Jersey hiring managers recognize.
Where can I find and apply to technical support technician jobs in New Jersey?
You can find and apply to technical support technician jobs in New Jersey on Migrate Mate, which lists current openings across the state. Search for roles that match your experience level and certifications, then apply directly to the ones that fit. The listings are updated regularly so you can see what New Jersey employers are actively hiring for right now.
See All 24 Technical Support Technician Jobs in New Jersey
Find roles in New Jersey that match your experience and apply in just a few clicks.
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