Technical Support Technician Jobs in Tennessee
Technical Support Technician jobs in Tennessee are concentrated in Nashville, Memphis, and Knoxville, where healthcare systems, logistics companies, and technology firms generate steady demand for desktop support, network troubleshooting, and help desk specialists. Major employers with a lasting footprint in the state include HCA Healthcare, FedEx, and Oak Ridge National Laboratory, all of which maintain large internal IT support operations. Openings exist at every level from entry-level tier-one technicians to senior infrastructure support roles. See the openings below and apply to the ones that match your experience.
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Showing 4 of 6+ Technical Support Technician jobs
WHO WE ARE:
State of Franklin Healthcare Associates is a physician-led and team member-owned multi-specialty care group headquartered in Johnson City, TN with locations in the upper East Tennessee & Southwest Virginia region. Our mission is to improve the health and well-being of our patients and our team members.
PRIMARY RESPONSIBILITIES:
- Account management.
- Technical assistance; computer systems, software, and hardware.
- Respond to queries in a timely manner.
- Daily performance of computer systems.
- Install, modify, and repair computer hardware and software.
- Run diagnostic programs.
- Follow-up to ensure issue is resolved properly.
- Compile information and prepare reports.
REQUIREMENTS:
- High school diploma or GED
- Bachelor’s degree in information systems or related field desired
EXPERIENCE:
- Basic understanding of Active Directory, Networking concepts, and TCP/IP.
- Windows 10 & XP operation, installation, and troubleshooting.
- Proficient knowledge of all Microsoft Office products.
- Hardware/software installation, upgrades, and troubleshooting.
*Experience in a physician office setting is preferable. *
WHAT WE OFFER:
State of Franklin Healthcare provides a comprehensive and competitive total compensation package designed to meet the needs of our full-time team members to include:
- Company Provided Life and Accidental Death and Dismemberment Insurance
- Company Provided Long Term Disability Insurance
- Employee Stock Ownership Plan
- 401(k) Company Contributions
- Voluntary options for Medical, Dental, Vision, and additional Life Insurance.
- Company match in Health Savings Account Plans (restrictions apply)
- Vacation, Personal, Sick and Holiday Time Off
- An array of team member perks and discounts
- Tuition Assistance Programs
- And more!
WHO WE ARE:
State of Franklin Healthcare Associates is a physician-led and team member-owned multi-specialty care group headquartered in Johnson City, TN with locations in the upper East Tennessee & Southwest Virginia region. Our mission is to improve the health and well-being of our patients and our team members.
PRIMARY RESPONSIBILITIES:
- Account management.
- Technical assistance; computer systems, software, and hardware.
- Respond to queries in a timely manner.
- Daily performance of computer systems.
- Install, modify, and repair computer hardware and software.
- Run diagnostic programs.
- Follow-up to ensure issue is resolved properly.
- Compile information and prepare reports.
REQUIREMENTS:
- High school diploma or GED
- Bachelor’s degree in information systems or related field desired
EXPERIENCE:
- Basic understanding of Active Directory, Networking concepts, and TCP/IP.
- Windows 10 & XP operation, installation, and troubleshooting.
- Proficient knowledge of all Microsoft Office products.
- Hardware/software installation, upgrades, and troubleshooting.
*Experience in a physician office setting is preferable. *
WHAT WE OFFER:
State of Franklin Healthcare provides a comprehensive and competitive total compensation package designed to meet the needs of our full-time team members to include:
- Company Provided Life and Accidental Death and Dismemberment Insurance
- Company Provided Long Term Disability Insurance
- Employee Stock Ownership Plan
- 401(k) Company Contributions
- Voluntary options for Medical, Dental, Vision, and additional Life Insurance.
- Company match in Health Savings Account Plans (restrictions apply)
- Vacation, Personal, Sick and Holiday Time Off
- An array of team member perks and discounts
- Tuition Assistance Programs
- And more!
See All 6 Technical Support Technician Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find JobsTechnical Support Technician Jobs by City in Tennessee
Where Tennessee roles are concentrated, by current openings.
Technical Support Technician Job Market in Tennessee
A snapshot from current Tennessee openings, updated as new roles post.
Who's Hiring
What Tennessee Employers Look For
The qualifications that appear most often in technical support technician jobs across Tennessee.
- CompTIA A+ certification or equivalent vendor credential required by most Tennessee employers
- Associate degree or bachelor's degree in information technology or a related field
- Hands-on experience troubleshooting Windows, macOS, and common enterprise hardware
- Familiarity with ticketing systems such as ServiceNow or Jira for issue tracking
- Strong verbal communication skills for end-user support in person and remotely
- Experience supporting Active Directory, Microsoft 365, and basic network connectivity
Technical Support Technician Jobs in Tennessee: Frequently Asked Questions
How do you become a technical support technician in Tennessee?
Most Tennessee employers expect candidates to hold at least a CompTIA A+ certification, which demonstrates core hardware and software troubleshooting competency and is widely recognized as the baseline credential for the role. Tennessee does not require a state-issued license to work as a technical support technician. Many candidates enter through an associate degree program in information technology at a Tennessee College of Applied Technology or a community college, then build from there.
Which companies hire technical support technicians in Tennessee?
Employers hiring technical support technicians in Tennessee right now include Brother USA, Orgill, and The Cigna, based on current listings on Migrate Mate as of September 2026. Tennessee's large healthcare networks, federal research facilities, and logistics operators consistently post openings throughout the year, giving technicians a wide range of industries to work in.
Which Tennessee cities have the most technical support technician jobs?
The cities with the most technical support technician openings in Tennessee are Memphis, Nashville, and Oak Ridge. Nashville leads because of its dense concentration of healthcare systems and corporate headquarters, while Memphis is driven by logistics and supply chain technology operations, and Knoxville benefits from Oak Ridge National Laboratory and the University of Tennessee's large IT footprint.
Are there remote technical support technician jobs in Tennessee?
Yes, and they are more common than in many other technical roles, since a significant portion of help desk and tier-one support work can be handled over phone, chat, or remote desktop tools. About 67% of technical support technician openings tied to Tennessee are remote or hybrid as of September 2026, with cloud-based environment support and software troubleshooting being the functions most frequently offered remotely.
How can I get hired as a technical support technician in Tennessee with little or no experience?
The most realistic entry path is earning a CompTIA A+ certification and applying for tier-one help desk roles, which Tennessee employers use as a training ground for junior technicians. Tennessee Colleges of Applied Technology offer short-term IT support programs that lead directly to entry-level hiring at hospital systems and state government agencies. Candidates transitioning from customer service or retail electronics roles are frequently considered, and building a small home lab or completing free Microsoft or Google IT support coursework strengthens an application significantly.
Where can I find and apply to technical support technician jobs in Tennessee?
You can find and apply to technical support technician jobs in Tennessee on Migrate Mate, which lists current openings across the state. Search the listings to find roles that match your experience level, location preference, and technical focus, then apply directly to the ones that fit.
See All 6 Technical Support Technician Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
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