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Job Title: Coordinator - Administrative Services

Primary Location: 974 Centre Road, Wilmington, DE 19805

Work hours: 8:30 AM - 4:45 PM

Job Type: 12-month contract - Onsite role

Pay rate: $25-30/hr

Position Overview

The Early Career Talent Development (ECTD) Program Support role is designed to provide comprehensive administrative and operational assistance to the rotation program, ensuring seamless execution of onboarding, program management, learning and development initiatives, and participant engagement. The ideal candidate will be highly organized, detail-oriented, and adept at managing multiple tasks and technologies to support emerging leaders and program stakeholders.

Key Responsibilities

• Program Onboarding
• Coordinate and schedule pre-start meetings for new participants.
• Arrange and manage 1-on-1 meetings between participants and program leads.
• Issue organizational notices and announcements related to new program members.
• Add new participants to relevant databases and program lists.

• Maintain and update program distribution lists to ensure accurate communications.

• Webinars & Townhalls

• Organize, schedule, and provide logistical support for program webinars and townhall events.

• Coordinate invitations, materials, and technical support for virtual sessions.

• Rotation Planning & Career Development Process

• Coordinate rotation planning meetings and manage associated preparation tasks.

• Support the career development process through scheduling and documentation management.

• Communications

• Draft, review, and distribute communications to participants, business units, and program leaders.

• Ensure timely and effective information flow across all program stakeholders.

• Program Manager / Participant 1-on-1s

• Schedule and coordinate one-on-one meetings between program managers and program participants, and participants with other participants/mentors/alumni/leaders.

• QDM / NES Support

• Assist with Development Meeting (QDM) and NES (New Employee Seminar) tasks as required by the program.

• Program Off-Boarding

• Facilitate off-boarding activities for participants completing the program, including exit meetings and documentation.

• Learning & Development Program

• Coordinate and support career path focused training sessions.
• Assist with the delivery of Lean / Six Sigma training programs.

• Manage foundational curriculum and leadership development training logistics.

• Mentoring Program

• Support mentoring program administration including matching, scheduling, and tracking progress.

• Participant Committee Support

• Assist in organizing and supporting participant committee activities and events.

• Recruiting Events & Coordination

• Prepare for recruiting events, including logistics, materials, and scheduling.
• Coordinate recruiting processes for student and professional program candidates.

• Additional recruiting support as needed

• Student Program

• Provide support for the student program, including onboarding, event coordination, and participant communications.

• Systems Maintenance

• Maintain and update program resources using Microsoft SharePoint, OneNote, Teams, Yammer/Viva Engage, Forms, Customer Voice, Power BI, Power Automate, and Kahoot! or similar tools.
• Ensure effective use of digital tools and platforms to support program operations and reporting.

Qualifications

Bachelor’s degree or equivalent experience in business administration, human resources, or a related field preferred. Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Proficiency with Microsoft 365 applications and related digital collaboration tools. Experience supporting learning, development, or leadership programs is a plus. Ability to handle confidential information with discretion.

Key Competencies

Attention to detail and accuracy. Proactive problem-solving skills. Adaptability to evolving program needs. Team-oriented, collaborative mindset. Commitment to supporting leadership and career development initiatives.

If you feel this role interests you, feel free to apply or refer someone who would be a good fit.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Get a complete career fit with Kelly®. You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

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