Artificial Intelligence Visa Sponsorship Jobs in Minnesota
Minnesota's artificial intelligence sector offers visa sponsorship opportunities primarily in Minneapolis and St. Paul, with major employers including 3M, Target, and UnitedHealth Group. The state's strong healthcare technology focus and presence of companies like Optum create demand for AI professionals in machine learning, natural language processing, and predictive analytics roles.
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Get Access To All JobsINTRODUCTION
End User Support Experience
ROLE AND RESPONSIBILITIES
- Five to six (5-6) years’ of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements.
- Excellent Customer management skill
- Good in oral and written communication
- Self-Driven and result oriented
- Really passionate about the work
- Takes proactive ownership and works with sense of urgency
Hardware Troubleshooting and Repair
- Skilled in desk side support for Installing & L2 level troubleshooting of Operating Systems
- L2 level experience in installing & troubleshooting hardware issues for Laptop, Desktop, Printers and accessories
- Good knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart and physical assistance activity under instruction, at sites
- Ability to lift / move computer equipment weighing up to 50Lbs
- Conference room A/V equipment assistance & troubleshooting
- L2 level VOIP phone configuration & troubleshooting
- Smart hand support for peripheral and networking hardware, including, but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under ‘Smart Hands’ capability
Operating System & Software
- Expert in desk side support for Installing & troubleshooting Operating Systems (Windows / MAC/Linux OS)
- Experience with Anti-spyware and Anti-virus software
- Deep dive analysis of OS and application issues including antivirus or others
- Good knowledge on installation and troubleshooting of standard software’s / application like Adobe, browsers
- Good knowledge on installation and troubleshooting of office applications (O365, Outlook, Excel, Word, PowerPoint, Teams, Skype, OneDrive)
- Good knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP working principles
- Good knowledge in configuring mail & troubleshooting of Mobile Device Management system (Airwatch / Xenmobile / Mobile iron etc)
- Understanding on Data backups
- Understanding and troubleshooting for VDI, SCCM / LanDesk / Altris
- Good knowledge in configuration & troubleshooting of Apple machines /mobile devices
Tools & Process
- Knowledge and experience on Service requests, incident, problem management and change process
- Experienced in repeat call analysis with preventive & corrective actions
- Preferably with an Associate’s Degree in Electronics and CompTIA A+ Certification
- Knowledge and experience of ticketing tools (ServiceNow / Remedy etc.)
- Mentoring & training L1 resources
- Reviewing and maintaining KB articles
- Contribution towards automation & service improvements
- Ensuring all SRQs, Incidents are addressed within stipulated SLA timelines and avoid Rework
- Analysis and reporting of pending tickets, SLA breaches, rework, DCSAT, top call issues and ticket quality
Experience
3-5 Years
COMPENSATION
- The expected compensation for this role ranges from $45,000 to $121,000. Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience.
Our compensation package includes generous equity and benefits in addition to salary. We are an equal opportunity employer...
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
INTRODUCTION
End User Support Experience
ROLE AND RESPONSIBILITIES
- Five to six (5-6) years’ of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements.
- Excellent Customer management skill
- Good in oral and written communication
- Self-Driven and result oriented
- Really passionate about the work
- Takes proactive ownership and works with sense of urgency
Hardware Troubleshooting and Repair
- Skilled in desk side support for Installing & L2 level troubleshooting of Operating Systems
- L2 level experience in installing & troubleshooting hardware issues for Laptop, Desktop, Printers and accessories
- Good knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart and physical assistance activity under instruction, at sites
- Ability to lift / move computer equipment weighing up to 50Lbs
- Conference room A/V equipment assistance & troubleshooting
- L2 level VOIP phone configuration & troubleshooting
- Smart hand support for peripheral and networking hardware, including, but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under ‘Smart Hands’ capability
Operating System & Software
- Expert in desk side support for Installing & troubleshooting Operating Systems (Windows / MAC/Linux OS)
- Experience with Anti-spyware and Anti-virus software
- Deep dive analysis of OS and application issues including antivirus or others
- Good knowledge on installation and troubleshooting of standard software’s / application like Adobe, browsers
- Good knowledge on installation and troubleshooting of office applications (O365, Outlook, Excel, Word, PowerPoint, Teams, Skype, OneDrive)
- Good knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP working principles
- Good knowledge in configuring mail & troubleshooting of Mobile Device Management system (Airwatch / Xenmobile / Mobile iron etc)
- Understanding on Data backups
- Understanding and troubleshooting for VDI, SCCM / LanDesk / Altris
- Good knowledge in configuration & troubleshooting of Apple machines /mobile devices
Tools & Process
- Knowledge and experience on Service requests, incident, problem management and change process
- Experienced in repeat call analysis with preventive & corrective actions
- Preferably with an Associate’s Degree in Electronics and CompTIA A+ Certification
- Knowledge and experience of ticketing tools (ServiceNow / Remedy etc.)
- Mentoring & training L1 resources
- Reviewing and maintaining KB articles
- Contribution towards automation & service improvements
- Ensuring all SRQs, Incidents are addressed within stipulated SLA timelines and avoid Rework
- Analysis and reporting of pending tickets, SLA breaches, rework, DCSAT, top call issues and ticket quality
Experience
3-5 Years
COMPENSATION
- The expected compensation for this role ranges from $45,000 to $121,000. Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience.
Our compensation package includes generous equity and benefits in addition to salary. We are an equal opportunity employer...
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Job Roles in Artificial Intelligence in Minnesota
See all 59+ Artificial Intelligence Minnesota jobs
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Get Access To All JobsFrequently Asked Questions
Which artificial intelligence companies sponsor visas in Minnesota?
Major Minnesota employers sponsoring AI professionals include 3M for research and development roles, Target for retail analytics and recommendation systems, UnitedHealth Group and Optum for healthcare AI applications, and Best Buy for customer experience technology. Minneapolis-based startups and consulting firms also provide sponsorship opportunities, particularly for machine learning engineers and data scientists with specialized healthcare or retail experience.
Which visa types are most common for artificial intelligence roles in Minnesota?
H-1B visas dominate AI sponsorship in Minnesota, accounting for most machine learning engineer, data scientist, and AI research positions. O-1 visas are used for senior AI researchers and technical leads with exceptional track records, particularly in healthcare AI applications. TN visas serve Canadian and Mexican professionals in qualifying AI roles, while L-1 transfers are common for multinational companies like 3M moving AI talent internally.
How to find artificial intelligence visa sponsorship jobs in Minnesota?
Migrate Mate specializes in connecting international AI professionals with Minnesota employers who sponsor visas. The platform filters opportunities by location and visa sponsorship status, focusing on Minneapolis-St. Paul area positions in healthcare technology, retail analytics, and enterprise AI solutions. Target companies with established H-1B filing histories and strong AI development programs for the highest sponsorship likelihood.
Which cities in Minnesota have the most artificial intelligence sponsorship jobs?
Minneapolis leads Minnesota's AI sponsorship market, hosting major corporate headquarters like Target, Best Buy, and numerous healthcare technology companies. St. Paul follows closely with employers like 3M and state government AI initiatives. The broader Twin Cities metropolitan area concentrates over 80% of Minnesota's AI visa sponsorship opportunities, with suburban areas like Bloomington and Plymouth also offering positions at Fortune 500 companies.
What are the prevailing wage requirements for AI roles in Minnesota?
Minnesota AI positions must meet Department of Labor prevailing wage standards, which vary by experience level and specific role. Entry-level machine learning engineers typically fall into Level I wages, while senior AI architects and research scientists qualify for Level III or IV classifications. Healthcare AI roles often command higher prevailing wages due to specialized domain knowledge requirements and regulatory compliance needs.
What is the prevailing wage for sponsored artificial intelligence jobs in Minnesota?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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