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We are a full-service commercial real estate firm headquartered in uptown Charlotte, with offices in the Carolinas and Atlanta, GA. Our team of real estate professionals with entrepreneurial spirit and deep roots works together to create success for our clients and create an engaging company culture and workplace. For us, Property Management is about a singular focus: adding value for our clients. We have two clients: our owners and our tenants. Our building owners trust us to treat their investment as if we owned it. Our tenants deserve concierge-level service to ensure their experience in the building is best in class. That means our Property Managers know how to build relationships and go the extra mile. They know how to work on a team with a positive attitude and attention to detail.

Our Charlotte office is seeking a Property Manager to join our team. For this position, we're looking for an excellent communicator and proactive problem solver who isn't afraid to pick up a piece of trash in the lobby because they know how to keep our spaces looking their best. If you think you fit the bill, we’d love to talk to you.

Responsibilities

• Manage properties as directed by the property owners and in accordance with the standards and procedures of Trinity Partners Management.
• Provide our clients - owners and tenants - with the highest level of client service available.
• Provide excellent communication to owners and tenants to ensure a successful ongoing relationship.
• Communicate effectively and frequently with the Senior Property Manager on all significant operating issues.
• Prepare the Annual Property Business Plan according to owner requirements.
• Property Manager is primarily responsible for the asset's bottom-line financial performance, detailed budget management, and variance reporting.
• Perform all duties as required by specific leases, including the collection of rents, default notifications, and the continued performance of Landlord services.
• Monitor rent rolls and anticipate lease expiration/renewal dates in advance of renewal dates to ensure that expiring tenants are 100% satisfied with the building and services, reporting any findings to the Senior Property Manager and Leasing Agent.
• Communicate to the owner the terms of all leases by prompt and accurate filing of lease abstracts, and maintain the Lease Administration software database.
• Maintain responsibility for the financial control of the property, working with the property accountant to prepare monthly operating statements if required, issue operating cost escalation and tenant service request invoices, and collect payment for escalation or special work performed.
• Supervise and motivate on-site staff. Mentor and develop direct reports with structured performance and training feedback. Conduct weekly action agenda meetings with the team to ensure an understanding of ownership's goals and objectives.
• Inspect all properties regularly to ensure building operations follow the landlord’s standards and procedures.
• Ensure that emergency evacuation procedures are in place and that life safety systems are operating effectively. Prepare and distribute the Emergency Evacuation Procedure Manuals to all tenants.
• Oversee all preventative maintenance programs.
• Prioritize day-to-day operations.
• Maintain an effective working relationship with the property's leasing agent to facilitate information transfer for all leasing negotiations. Interface with leasing brokers to ensure a smooth transition from lease execution to commencement, meeting the Client’s objectives.
• Direct a tenant retention program.
• Negotiate all service contracts under the direction of the Senior Property Manager.
• Coordinate all services and purchases to follow the Annual Business Plan and specific spending guidelines.
• Oversee tenant improvement construction projects and capital improvements as required.
• Assure that appropriate insurance requirements are in place for all properties.
• Handle other duties as assigned.

Requirements

• Minimum of three to five years of commercial property management experience
• Bachelor’s degree
• Advanced Microsoft Excel and Microsoft Word skills
• Excellent interpersonal skills
• Experienced supervisor
• RPA or CPM designation is desirable
• Working knowledge of Property Management Software platforms is a plus