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Junior HR Business Partner / Junior Employee Relations Specialist

Location: Fayetteville, NC (eClerx Site)

Salary: $40,000 annually

Schedule: Monday–Sunday rotational schedule

Position Summary

The Junior HR Business Partner (HRBP) / Junior Employee Relations Specialist supports the employee relations function for the Fayetteville eClerx site. This role focuses on maintaining a positive, compliant, and engaging workplace culture by addressing employee concerns, supporting workplace investigations, and partnering with site leadership on employee relations initiatives. The ideal candidate is organized, approachable, and capable of handling multiple priorities in a fast-paced environment while maintaining strict confidentiality.

Core Responsibilities

• Serve as a point of contact for employee inquiries, concerns, and workplace issues, ensuring timely, professional, and empathetic communication
• Assist in conducting internal employee relations investigations, including gathering facts, documenting findings, and supporting resolution efforts in alignment with company policies and labor regulations
• Support initiatives that promote a positive workplace culture and employee engagement across the Fayetteville site
• Collect and analyze employee feedback to identify trends and recommend improvements to employee experience, processes, and policies
• Maintain accurate, confidential employee files and records in compliance with applicable labor laws, data privacy standards, and company requirements
• Assist with new hire orientation by supporting onboarding activities, employee documentation, and policy acknowledgements
• Partner with HR leadership and site management to ensure consistent application of HR policies and procedures
• Handle multiple tasks simultaneously while meeting deadlines and maintaining attention to detail
• Perform additional HR-related duties as assigned to support business and employee needs

Required Qualifications

• 1–3 years of prior Human Resources experience
• Demonstrated experience in employee relations, including handling employee concerns or issues professionally and confidentially
• Strong interpersonal and communication skills, both written and verbal
• Ability to manage sensitive information with discretion and integrity
• Proven ability to multitask and prioritize work in a dynamic environment

Preferred Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field
• Familiarity with employment laws, HR best practices, and workplace investigations
• Experience working in a multi-shift or rotational schedule environment

Key Competencies

• Employee-focused mindset with strong problem-solving skills
• Attention to detail and organizational ability
• Professional judgment and emotional intelligence
• Adaptability and willingness to learn
• Collaborative approach to working with employees and leadership

About eClerx

eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results.

The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt, India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here.