Customer Success Engineering Jobs in USA with Visa Sponsorship
Customer Success Engineering roles sit at the intersection of technical expertise and client relationships, making them strong candidates for H-1B visa and E-3 visa sponsorship. Most employers require a bachelor's degree in computer science, engineering, or a related field, and the specialty occupation standard is well-established for this title. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsDirector of Recruitment, Enrollment, and Student Success
Position Type
Professional Staff
Employment Status
Full Time
Months
12
Campus
Portland, ME
Description
Be a part of our mission of preparing dentists that are committed to serving the underserved communities in northern New England and beyond. The University of New England College of Dental Medicine (UNE CDM) is seeking a Director of Recruitment, Enrollment, and Student Success to join our team.
The Director of Recruitment, Enrollment, and Student Success is responsible for overseeing all aspects of attracting, enrolling, and supporting students throughout their academic journey. The Director works collaboratively with the college's leadership including Assistant/Associate Deans, Department Chairs, and Assistant/Associate Directors as well as University colleagues.
Responsibilities include developing key relationships and liaising with a variety of institutional student support service areas and other internal and external stakeholders to collaboratively support program development and implement strategic initiatives.
Benefits Overview
Multiple health and dental plan options, plus vision coverage.
Up to 8% retirement plan match.
Generous leave time, including vacation, sick, and personal time, and 12+ holidays per year.
Educational benefits:
+ UNE tuition waiver for employees, spouses, and domestic partners.
+ UNE tuition waiver for dependents of employees with 1 year of full-time service.
- 50% tuition reduction if less than 1 year of full-time service.
For more information about our outstanding benefits, please visit: UNE Benefits Overview.
Responsibilities
Reporting to the Associate Dean of Student Affairs and Alumni Relations, the Director develops and implements comprehensive enrollment, recruitment, and student success plans and supports the academic mission of the CDM as follows:
Recruitment and Enrollment
Manages the admissions process for predoctoral and Advanced Standing Track candidates and serves as the liaison with the Office Graduate Admissions.
Oversees the development of enrollment pipeline programs to attract and expand the pool of qualified dental applicants.
* Manages recruitment initiatives to yield competitive, diverse candidates, in line with the College's mission.
Student Success and Retention
Implements strategies to support student retention, academic progress, and overall well-being.
Leads the Student Success Team initiative, which involves implementing early intervention strategies.
* Manages the academic advising framework and serves as the liaison with the University Student Academic Success Center.
Administrative
Serves on the CDM Leadership Council and other committees as assigned.
Travels to attend seminars, conferences, admissions and recruiting events, in-service training and professional staff or committee meetings as required. Estimated travel is 10-15% of the year.
Assists in orienting new faculty and professional staff to the college's student success initiatives and admissions processes.
Supports preparations for accreditation site visits and assists with tracking compliance with accreditation standards on an ongoing basis.
Networks with other professional staff, admissions directors, dental schools, and organizations to share and gain knowledge that would help improve the program.
Maintains regular attendance, reliability, and availability to students.
* Supervises the CDM Recruitment and Enrollment Coordinator.
Strategic
Monitors and evaluates programmatic and operational effectiveness of the student recruitment, enrollment, and success initiatives and works collaboratively with college administration and university departments to effect changes required for improvement.
Supports development of strategic pre-dental program relationships to enhance the quality of applications from institutions in northern New England.
Engages in a process of continuous quality improvement and data analyses that provide guidance for short and long-term programmatic goals that result in the achievement of measurable outcomes.
Participates in special projects and other activities as assigned.
Qualifications
Master's degree in a related discipline, such as education, psychology, administration, etc. Relevant experience in an academic administrative setting preferred, and/or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
10+ years of experience in higher education working with graduate and/or professional students.
Prior experience in a leadership role.
Strong, comprehensive understanding of academic administration in graduate and/or professional education.
Experience and knowledge of academic and student affairs workflows, including student recruitment, admissions, and support.
Ability to effectively represent the school and build relationships with both internal and external stakeholders.
Exceptional oral, written, and interpersonal communication skills to deal effectively with a wide range of individuals and groups within the University community and outside the University.
Experience advising students on complex and confidential matters.
Strong critical thinking skills and the ability to manage multiple projects and priorities.
Demonstrated experience working in and fostering a diverse faculty, staff, and student environment.
Demonstrated commitment to contributing to and advocating for a humanistic learning environment.
Familiarity with the unique needs of non-traditional adult learners and professional students.
Proven program planning, organizational, administrative, and supervisory skills.
Proficiency in Microsoft Word, Excel, PowerPoint, Brightspace (or similar LMS), and Google Suite.
Willingness and ability to travel as necessary, including significant periods during recruitment season; valid driver's license required.
* Ability to work evenings and weekends as needed.
EEO Statement Summary
Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran. Prohibited bias factors should not motivate decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and/or users of institutional programs, services, and activities.
COVID Vaccination Statement (PLEASE NOTE)
Posting Number
2022PS1000P
Close Date
Open Until Filled
To apply, visit https://une.peopleadmin.com/postings/26901
Director of Recruitment, Enrollment, and Student Success
Position Type
Professional Staff
Employment Status
Full Time
Months
12
Campus
Portland, ME
Description
Be a part of our mission of preparing dentists that are committed to serving the underserved communities in northern New England and beyond. The University of New England College of Dental Medicine (UNE CDM) is seeking a Director of Recruitment, Enrollment, and Student Success to join our team.
The Director of Recruitment, Enrollment, and Student Success is responsible for overseeing all aspects of attracting, enrolling, and supporting students throughout their academic journey. The Director works collaboratively with the college's leadership including Assistant/Associate Deans, Department Chairs, and Assistant/Associate Directors as well as University colleagues.
Responsibilities include developing key relationships and liaising with a variety of institutional student support service areas and other internal and external stakeholders to collaboratively support program development and implement strategic initiatives.
Benefits Overview
Multiple health and dental plan options, plus vision coverage.
Up to 8% retirement plan match.
Generous leave time, including vacation, sick, and personal time, and 12+ holidays per year.
Educational benefits:
+ UNE tuition waiver for employees, spouses, and domestic partners.
+ UNE tuition waiver for dependents of employees with 1 year of full-time service.
- 50% tuition reduction if less than 1 year of full-time service.
For more information about our outstanding benefits, please visit: UNE Benefits Overview.
Responsibilities
Reporting to the Associate Dean of Student Affairs and Alumni Relations, the Director develops and implements comprehensive enrollment, recruitment, and student success plans and supports the academic mission of the CDM as follows:
Recruitment and Enrollment
Manages the admissions process for predoctoral and Advanced Standing Track candidates and serves as the liaison with the Office Graduate Admissions.
Oversees the development of enrollment pipeline programs to attract and expand the pool of qualified dental applicants.
* Manages recruitment initiatives to yield competitive, diverse candidates, in line with the College's mission.
Student Success and Retention
Implements strategies to support student retention, academic progress, and overall well-being.
Leads the Student Success Team initiative, which involves implementing early intervention strategies.
* Manages the academic advising framework and serves as the liaison with the University Student Academic Success Center.
Administrative
Serves on the CDM Leadership Council and other committees as assigned.
Travels to attend seminars, conferences, admissions and recruiting events, in-service training and professional staff or committee meetings as required. Estimated travel is 10-15% of the year.
Assists in orienting new faculty and professional staff to the college's student success initiatives and admissions processes.
Supports preparations for accreditation site visits and assists with tracking compliance with accreditation standards on an ongoing basis.
Networks with other professional staff, admissions directors, dental schools, and organizations to share and gain knowledge that would help improve the program.
Maintains regular attendance, reliability, and availability to students.
* Supervises the CDM Recruitment and Enrollment Coordinator.
Strategic
Monitors and evaluates programmatic and operational effectiveness of the student recruitment, enrollment, and success initiatives and works collaboratively with college administration and university departments to effect changes required for improvement.
Supports development of strategic pre-dental program relationships to enhance the quality of applications from institutions in northern New England.
Engages in a process of continuous quality improvement and data analyses that provide guidance for short and long-term programmatic goals that result in the achievement of measurable outcomes.
Participates in special projects and other activities as assigned.
Qualifications
Master's degree in a related discipline, such as education, psychology, administration, etc. Relevant experience in an academic administrative setting preferred, and/or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
10+ years of experience in higher education working with graduate and/or professional students.
Prior experience in a leadership role.
Strong, comprehensive understanding of academic administration in graduate and/or professional education.
Experience and knowledge of academic and student affairs workflows, including student recruitment, admissions, and support.
Ability to effectively represent the school and build relationships with both internal and external stakeholders.
Exceptional oral, written, and interpersonal communication skills to deal effectively with a wide range of individuals and groups within the University community and outside the University.
Experience advising students on complex and confidential matters.
Strong critical thinking skills and the ability to manage multiple projects and priorities.
Demonstrated experience working in and fostering a diverse faculty, staff, and student environment.
Demonstrated commitment to contributing to and advocating for a humanistic learning environment.
Familiarity with the unique needs of non-traditional adult learners and professional students.
Proven program planning, organizational, administrative, and supervisory skills.
Proficiency in Microsoft Word, Excel, PowerPoint, Brightspace (or similar LMS), and Google Suite.
Willingness and ability to travel as necessary, including significant periods during recruitment season; valid driver's license required.
* Ability to work evenings and weekends as needed.
EEO Statement Summary
Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran. Prohibited bias factors should not motivate decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and/or users of institutional programs, services, and activities.
COVID Vaccination Statement (PLEASE NOTE)
Posting Number
2022PS1000P
Close Date
Open Until Filled
To apply, visit https://une.peopleadmin.com/postings/26901
See all 1,287+ Customer Success Engineering Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Engineering roles.
Get Access To All JobsTips for Finding Customer Success Engineering Jobs
Lead with your technical depth
Customer Success Engineers who can demonstrate hands-on product expertise, API knowledge, or integration experience are far easier for employers to sponsor. Highlight specific technical skills in your resume before listing relationship management responsibilities.
Target companies with established sponsorship history
SaaS and enterprise software companies sponsor Customer Success Engineers regularly. Look for employers with dedicated immigration counsel, existing H-1B LCA filings, and international offices, as these signal a mature, repeatable sponsorship process rather than a one-off decision.
Clarify the technical scope of the role early
Specialty occupation approval depends on the role requiring a specific bachelor's degree. In interviews, emphasize technical duties such as solution architecture, API troubleshooting, or platform configuration rather than account management to strengthen the visa petition's foundation.
Align your degree field to the job description
USCIS scrutinizes Customer Success Engineering petitions when degree fields seem loosely connected. A degree in computer science, information systems, or engineering aligns cleanly. If your field is adjacent, gather documentation showing how your coursework directly supports the technical duties.
Understand the LCA prevailing wage tier
Your employer files a Labor Condition Application before your visa petition. The certified wage on the LCA must meet the prevailing wage for the role and location. Roles classified at Level I or II can attract additional USCIS scrutiny, so senior-level framing helps.
Use Migrate Mate to filter for sponsors
Not every Customer Success Engineering posting comes with sponsorship. Migrate Mate surfaces roles where employers have confirmed willingness to sponsor, saving you the time of applying to positions that will screen out visa candidates before the first interview.
Frequently Asked Questions
Does Customer Success Engineering qualify as a specialty occupation for H-1B sponsorship?
Generally yes, but the petition needs to clearly establish that the role requires a specific bachelor's degree rather than any degree. Customer Success Engineers whose day-to-day work involves technical implementation, API integration, or complex product troubleshooting tend to have stronger petitions than those whose duties lean toward account management or relationship coordination.
What degree do I need to get sponsored for a Customer Success Engineering role?
Most employers and USCIS adjudicators expect a bachelor's degree in computer science, software engineering, information systems, or a closely related technical field. Degrees in business or communications can create complications unless the job description is explicitly technical. If your degree is from outside the U.S., a credential evaluation confirming U.S. equivalency strengthens the petition significantly.
Are Customer Success Engineering roles harder to get sponsored for than pure software engineering roles?
Yes, somewhat. Pure software engineering roles have a long history of H-1B visa approvals and established adjudication precedent. Customer Success Engineering sits closer to a boundary between technical and client-facing work, which means adjudicators look more closely at job duties. The more the role description emphasizes architecture, integrations, and technical problem-solving, the cleaner the approval path.
How do I find Customer Success Engineering jobs that offer visa sponsorship?
Most general job searches don't filter by sponsorship willingness, which means you'll spend significant time applying to roles that screen out visa candidates. Migrate Mate is built specifically for this, surfacing Customer Success Engineering positions where employers have confirmed they'll sponsor. Filtering by sponsorship upfront avoids wasted applications and gets you to real opportunities faster.
Can I transfer my H-1B to a new Customer Success Engineering role if I change employers?
Yes. H-1B portability allows you to start working for a new employer as soon as they file a transfer petition, without waiting for approval, provided you've been in valid H-1B status for at least 180 days. The new employer still needs to file their own I-129 and LCA, and the role must independently qualify as a specialty occupation under the same technical criteria.
What is the prevailing wage requirement for sponsored Customer Success Engineering jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.