Case Manager Jobs in Hawaii
Case Manager jobs in Hawaii are in steady demand, concentrated in healthcare systems, behavioral health programs, and social services across Honolulu, Hilo, and Kailua-Kona. Large employers such as Hawaii Pacific Health, Kaiser Permanente Hawaii, and the State of Hawaii Department of Human Services maintain consistent hiring at every level from entry-level positions through senior and supervisory roles. The most active specialties are substance use and mental health case management, medical case management within hospital networks, and child welfare case coordination. See the openings below and apply to the ones that match your experience.
Find Case Manager JobsOverview
Open roles6
Top employerKaiser Permanente
Top cityWailuku, HI
Cities hiring4
Top credentialBLS Certification
Companies hiring5
Showing 5 of 6+ Case Manager jobs
Telephonic Case Manager
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Added 1d ago
HEMIC
Telephonic Case Manager
Honolulu, Hawaii
Added 1d ago
Case Manager & Care Coordinator - N.I
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Added 1d ago
Kaiser Permanente
Case Manager & Care Coordinator - N.I
Wailuku, Hawaii
Added 1d ago
Case Manager - Behavioral Health
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Added 2d ago
Mental Health Kokua
Case Manager - Behavioral Health
Honolulu, Hawaii
Added 2d ago
Case Manager & Care Coordinator - Maui Lani
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Added 1w ago
Kaiser Permanente
Case Manager & Care Coordinator - Maui Lani
Wailuku, Hawaii
Added 1w ago
Medical Case Manager - Kaua'i
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Added 1w ago
Hawai'i Health & Harm Reduction Center
Medical Case Manager - Kaua'i
Lihue, Hawaii
Added 1w ago
Added 1d ago
Telephonic Case Manager
HEMIC·Honolulu, Hawaii
Job functions:
$80k - $100k/yr
Managed care organization experience
51-200 employees
Job Description
Join us at HIMI, part of the HEMIC Family of Companies!
Voted one of Hawai`i Business’ Best Places to Work for 8 Years in a Row!
As a HIMI employee, you will get:
- People Who Care
Voted one of Hawai`i Business’ Best Places to Work, and Pacific Business News’ Best Workplaces, our business is founded on caring for Hawai`i workers, Hawai`i businesses, and each other.
- Professional Growth
We’re passionate about your development. Whether it’s achieving a formal certification or attending a workshop to improve your communication skills, we will support and encourage you to grow.
- Benefits & Perks
We offer competitive salary and best-in-class benefits, including a 401k match, flex-time, generous PTO, 15 paid holidays, and so much more!
- Opportunity to Give Back
Giving back to our community is our kuleana and we offer numerous opportunities for our employees to take part - whether it be volunteering for a fundraiser, attending a charity walk, or getting a match for your charitable contributions.
Why our Telephonic Case Manager is Important:
HIMI is a Managing General Agency and Third-Party Administrator dedicated to supporting Hawai`i’s businesses through customized insurance packages and expert insurance consulting.
Our TCM plays a key role in workers’ compensation claim management, overseeing treatment appropriateness and coordinating return-to-work efforts. The TCM utilizes clinical knowledge and problem-solving skills to collaborate with the claimant, physician, and claim specialist to help our claimants get back to work and back to life.
Essential Duties
- Provides telephonic nurse case management (TCM) – medical care coordination and facilitation of early return to work (RTW) in a workers’ compensation environment, including triage.
- Makes timely contacts in accordance with TCM guidelines and documents all information in Guidewire Claim System and ImageRight document storage.
- Completes timely initial, status, and closing reports in compliance with TCM Guidelines.
- Assesses and documents according to clinical protocols, the treating physician’s initial and ongoing treatment plan for diagnosis, symptoms, history (for example, causality, description of accident and prior history), diagnostic testing, medication, specialty referral, therapies, next appointment date, anticipated length of disability, physical status, and expected MMI.
- Conducts periodic task assignments (field) as deemed necessary and approved by Manager.
- Develops medical case management plans that ensure a balance of quality of care and cost effectiveness while making recommendations that are specific, action-oriented, and target-dated.
- Reviews medical reports/treatment plans, identifies barriers to recovery and formulates a medical case management plan to overcome these barriers. Coordinates approved treatment when appropriate, as well as diagnostics, durable medical equipment, FCEs, and transportation.
- Adheres to state-mandated treatment guidelines (Hawaii State Medical Fee Schedule).
- Addresses RTW capability with the injured worker and provider after each visit. Updates the claim specialist once information obtained and documents a brief summary in Guidewire claim system.
- Calculates and monitors the estimated length of disability/expected course of medical treatment based on Official Disability Guidelines (ODG) and communicates this information to the claim specialist.
- Works with Departmental staff in a team concept - sharing ideas, knowledge, expertise, and experience. The team concept enhances the department’s overall knowledge and work quality.
- Adheres to HIMI’s Best Practices and Service Standards.
- Requires daily oral and written communication with injured workers, claim specialists, insureds, medical providers and any other stakeholders deemed pertinent to the injured worker’s successful return to preinjury status.
- Maintains ongoing professional training and development and applicable professional certifications.
- Other duties as assigned.
Requirements
- Valid RN license required. BSN (preferred). ADN may apply.
- 1-3 years of experience in nurse case management, preferably in occupational medicine, rehabilitation, managed care, or acute hospital settings.
- Proficiency with Microsoft Office (Outlook, Excel, Word).
- Proficient medical analytical skills.
- Proactive, resourceful, and diplomatic with the ability to succeed in a team environment.
- Excellent communication skills (phone, written, oral), customer service, decision-making, time management/organizational skills, use of discretion and judgment.
- CCM, CDMS, CIRSC and/or COHN (preferred).
Position title
Telephonic Case Management
Department
HIMI – TPA
Work Arrangement
In-Person, HEMIC Tower
Reports To
Executive Claims Administrator
Direct Reports
N/A
FLSA Status
Exempt Non-Exempt Job Class: 2-Prof
Approved By:
clewis
Date Approved:
9/3/25
Reviewed:
8/25/26
NOTE: The above information on this job description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualification of employees assigned to this job. Management has the right to add, revise or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential duties of this position.
HEMIC
Telephonic Case Manager
Honolulu, Hawaii
Added 1d ago51-200 employees
Job functions:
$80k - $100k/yr
Managed care organization experience
Job Description
Join us at HIMI, part of the HEMIC Family of Companies!
Voted one of Hawai`i Business’ Best Places to Work for 8 Years in a Row!
As a HIMI employee, you will get:
- People Who Care
Voted one of Hawai`i Business’ Best Places to Work, and Pacific Business News’ Best Workplaces, our business is founded on caring for Hawai`i workers, Hawai`i businesses, and each other.
- Professional Growth
We’re passionate about your development. Whether it’s achieving a formal certification or attending a workshop to improve your communication skills, we will support and encourage you to grow.
- Benefits & Perks
We offer competitive salary and best-in-class benefits, including a 401k match, flex-time, generous PTO, 15 paid holidays, and so much more!
- Opportunity to Give Back
Giving back to our community is our kuleana and we offer numerous opportunities for our employees to take part - whether it be volunteering for a fundraiser, attending a charity walk, or getting a match for your charitable contributions.
Why our Telephonic Case Manager is Important:
HIMI is a Managing General Agency and Third-Party Administrator dedicated to supporting Hawai`i’s businesses through customized insurance packages and expert insurance consulting.
Our TCM plays a key role in workers’ compensation claim management, overseeing treatment appropriateness and coordinating return-to-work efforts. The TCM utilizes clinical knowledge and problem-solving skills to collaborate with the claimant, physician, and claim specialist to help our claimants get back to work and back to life.
Essential Duties
- Provides telephonic nurse case management (TCM) – medical care coordination and facilitation of early return to work (RTW) in a workers’ compensation environment, including triage.
- Makes timely contacts in accordance with TCM guidelines and documents all information in Guidewire Claim System and ImageRight document storage.
- Completes timely initial, status, and closing reports in compliance with TCM Guidelines.
- Assesses and documents according to clinical protocols, the treating physician’s initial and ongoing treatment plan for diagnosis, symptoms, history (for example, causality, description of accident and prior history), diagnostic testing, medication, specialty referral, therapies, next appointment date, anticipated length of disability, physical status, and expected MMI.
- Conducts periodic task assignments (field) as deemed necessary and approved by Manager.
- Develops medical case management plans that ensure a balance of quality of care and cost effectiveness while making recommendations that are specific, action-oriented, and target-dated.
- Reviews medical reports/treatment plans, identifies barriers to recovery and formulates a medical case management plan to overcome these barriers. Coordinates approved treatment when appropriate, as well as diagnostics, durable medical equipment, FCEs, and transportation.
- Adheres to state-mandated treatment guidelines (Hawaii State Medical Fee Schedule).
- Addresses RTW capability with the injured worker and provider after each visit. Updates the claim specialist once information obtained and documents a brief summary in Guidewire claim system.
- Calculates and monitors the estimated length of disability/expected course of medical treatment based on Official Disability Guidelines (ODG) and communicates this information to the claim specialist.
- Works with Departmental staff in a team concept - sharing ideas, knowledge, expertise, and experience. The team concept enhances the department’s overall knowledge and work quality.
- Adheres to HIMI’s Best Practices and Service Standards.
- Requires daily oral and written communication with injured workers, claim specialists, insureds, medical providers and any other stakeholders deemed pertinent to the injured worker’s successful return to preinjury status.
- Maintains ongoing professional training and development and applicable professional certifications.
- Other duties as assigned.
Requirements
- Valid RN license required. BSN (preferred). ADN may apply.
- 1-3 years of experience in nurse case management, preferably in occupational medicine, rehabilitation, managed care, or acute hospital settings.
- Proficiency with Microsoft Office (Outlook, Excel, Word).
- Proficient medical analytical skills.
- Proactive, resourceful, and diplomatic with the ability to succeed in a team environment.
- Excellent communication skills (phone, written, oral), customer service, decision-making, time management/organizational skills, use of discretion and judgment.
- CCM, CDMS, CIRSC and/or COHN (preferred).
Position title
Telephonic Case Management
Department
HIMI – TPA
Work Arrangement
In-Person, HEMIC Tower
Reports To
Executive Claims Administrator
Direct Reports
N/A
FLSA Status
Exempt Non-Exempt Job Class: 2-Prof
Approved By:
clewis
Date Approved:
9/3/25
Reviewed:
8/25/26
NOTE: The above information on this job description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualification of employees assigned to this job. Management has the right to add, revise or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential duties of this position.
See All 6 Case Manager Jobs in Hawaii
Find roles in Hawaii that match your experience and apply in just a few clicks.
Find Case Manager JobsCase Manager Jobs by City in Hawaii
Where Hawaii roles are concentrated, by current openings.
Wailuku
2 jobsHonolulu
2 jobsLihue
1 jobKapolei
1 jobCase Manager Job Market in Hawaii
A snapshot from current Hawaii openings, updated as new roles post.
Who's Hiring
What Hawaii Employers Look For
The qualifications that appear most often in case manager jobs across Hawaii.
- Active Hawaii social work license (LSW or LCSW) issued by the Hawaii Board of Social Work
- Bachelor's or master's degree in social work, psychology, counseling, or a related human services field
- Experience conducting psychosocial assessments, developing care plans, and coordinating community resources
- Familiarity with Hawaii Medicaid (QUEST Integration) eligibility rules and managed care processes
- Case Management Certification (CCM) or willingness to obtain certification within a defined period
- Valid Hawaii driver's license and reliable transportation for community-based or field case management roles
Case Manager Jobs in Hawaii: Frequently Asked Questions
How do you become a case manager in Hawaii?
Most case manager positions in Hawaii require at minimum a bachelor's degree in social work, psychology, or a related field, with clinical roles requiring a master's degree and licensure through the Hawaii Board of Social Work. The Board issues the Licensed Social Worker (LSW) credential for bachelor's-level practitioners and the Licensed Clinical Social Worker (LCSW) for clinical practice. Healthcare-focused case managers often pursue the Certified Case Manager (CCM) credential through the Commission for Case Manager Certification after meeting experience requirements.
Which companies hire case managers in Hawaii?
Hawaii case manager roles are posted by Kaiser Permanente, HEMIC, and U.S.VETS and others right now, based on current listings on Migrate Mate as of August 2026. Hawaii's market is anchored by integrated health systems, state and county human services agencies, and federally qualified health centers that serve the islands' geographically dispersed populations.
Which Hawaii cities have the most case manager jobs?
Wailuku, Honolulu, and Lihue are the Hawaii cities with the most case manager openings. Honolulu leads by a wide margin as the home of the state's largest hospital networks, behavioral health agencies, and government social services offices, while Hilo and Kailua-Kona reflect growing demand on the Big Island driven by expanding community health programs and state-administered services.
How can I get hired as a case manager in Hawaii with little or no experience?
The most realistic entry path is starting as a case management assistant, social services aide, or care coordinator at one of Hawaii's larger health systems such as Hawaii Pacific Health or Kaiser Permanente Hawaii, which post associate-level roles that do not require licensure. The State of Hawaii Department of Human Services hires social work student interns and entry-level social services workers who can transition into case manager titles after completing their degree. Volunteering or interning with federally qualified health centers on Oahu or the neighbor islands also builds the direct service hours needed for eventual licensure.
Where can I find and apply to case manager jobs in Hawaii?
You can find and apply to case manager jobs in Hawaii on Migrate Mate, which lists current Hawaii openings across health systems, behavioral health organizations, and government agencies. Search the listings for roles that match your credentials and experience level, then apply directly to the ones that fit.
See All 6 Case Manager Jobs in Hawaii
Find roles in Hawaii that match your experience and apply in just a few clicks.
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