Clinical Assistant Jobs in Illinois

Ann & Robert H. Lurie Children\u2019s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children\u2019s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Location
155 E Superior

Job Description

General Summary:
The Administrative Assistant performs a wide range of administrative support responsibilities for leaders to help facilitate the efficient operation of the Unit/Department/Division.\u00A0

Essential Job Functions:Administrative Job Functions:
\u2022\u00A0\u00A0 \u00A0Provides general administrative support to leaders.
\u2022\u00A0\u00A0 \u00A0Schedules and maintains calendars, meetings and travel itineraries, as needed. This may include inpatient or service call, outpatient clinics, and academic schedules.
\u2022\u00A0\u00A0 \u00A0Handles telephone calls and visitors; troubleshoots and resolves routine and some complex inquires.
\u2022\u00A0\u00A0 \u00A0Organizes electronic and hard copy filing system, scans documents to appropriate locations, and maintains divisional files.
\u2022\u00A0\u00A0 \u00A0Receives clinically related messages, phone calls, or correspondence and routes to the appropriate care team.\u00A0
\u2022\u00A0\u00A0 \u00A0Maintains provider credentialing activities which may include academic resume, professional memberships, and licensure.
\u2022\u00A0\u00A0 \u00A0Prepares and modifies documents including correspondence, reports, drafts, memos and emails using MS \u00A0 Office Suite of applications.
\u2022\u00A0\u00A0 \u00A0Opens, sorts and distributes incoming electronic and paper correspondence.
\u2022\u00A0\u00A0 \u00A0Prepares and distributes minutes of meetings, as needed.
\u2022\u00A0\u00A0 \u00A0Maintains, orders and distributes office supplies, as needed
\u2022\u00A0\u00A0 \u00A0Proactively manages submission of reimbursements for approved faculty and staff expenses.\u00A0
\u2022\u00A0\u00A0 \u00A0Performs other job functions as assigned.

Clinical Job Functions:
\u2022\u00A0\u00A0 \u00A0Schedules appointments and procedures for clinical staff. This may include outpatient office appointments, outpatient and inpatient surgical procedures, and ancillary testing.\u00A0
\u2022\u00A0\u00A0 \u00A0Procurement or dissemination of medical records, prior authorizations, and/or primary care referral information as needed to assure a successful clinical encounter.\u00A0
\u2022\u00A0\u00A0 \u00A0Coordinates complex patient visits involving multiple departments and providers, including appointments at affiliate organizations and outreach sites.\u00A0
\u2022\u00A0\u00A0 \u00A0Partners with central scheduling and registration teams to manage, via work queues or other methods, lists of patients in need of services.
\u2022\u00A0\u00A0 \u00A0Functions as liaison between patients, families and the clinical team. Assists families in navigating the Lurie system. This could include working in clinic, meeting with families to go over appointment scheduling visits and coordinating with ancillary departments.\u00A0
\u2022\u00A0\u00A0 \u00A0Collaborates with central registration to ensure patients have updated insurance information, prior authorization is initiated in advance of the rendered service, and referrals are obtained if appropriate. \u00A0
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Knowledge, Skills, and Abilities:
\u2022\u00A0\u00A0 \u00A0High school diploma or equivalent required.\u00A0
\u2022\u00A0\u00A0 \u00A0A minimum of two years general office or administrative experience preferred. \u00A0Hospital or physician office experience preferred. \u00A0
\u2022\u00A0\u00A0 \u00A0Proficiency in Microsoft Office Suite applications.
\u2022\u00A0\u00A0 \u00A0Ability to operate standard office equipment and resolve standard problems.
\u2022\u00A0\u00A0 \u00A0Excellent communication skills \u2013 written and verbal.
\u2022\u00A0\u00A0 \u00A0Ability to prioritize projects and strong problem solving skills.
\u2022\u00A0\u00A0 \u00A0Demonstrated attention to detail, accuracy, and discretion.\u00A0
\u2022\u00A0\u00A0 \u00A0Ability to provide high level of quality customer service to patient/families, employees, leaders, and external vendors. \u00A0
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Education
High School Diploma/GED (Required)

Pay Range
$19.00-$28.50 Hourly

At Lurie Children\u2019s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions.\u00A0In addition to base salary, Lurie Children\u2019s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives\u00A0for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following\u00A0link to learn more about our benefits.

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:
Medical, dental and vision insurance
Employer paid group term life and disability
Employer contribution toward Health Savings Account
Flexible Spending Accounts
Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
403(b) with a 5% employer match

Various voluntary benefits:

• Supplemental Life, AD and Disability
• Critical Illness, Accident and Hospital Indemnity coverage
• Tuition assistance
• Student loan servicing and support
• Adoption benefits
• Backup Childcare and Eldercare
• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
• Discount on services at Lurie Children\u2019s facilities
• Discount purchasing program

There\u2019s a Place for You with Us

At Ann & Robert H. Lurie Children\u2019s Hospital of Chicago and its affiliates (collectively \u201CLurie Children\u2019s\u201D), we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints \u2014 recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging and allyship.\u00A0This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.\u00A0\u00A0

Lurie Children\u2019s and its affiliates are equal employment opportunity employers.\u00A0 We value diversity and are committed to creating an inclusive environment for all employees. \u00A0All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.\u00A0

For questions about how to request an accommodation please contact: employeehealth@luriechildrens.org

AI Notice\u00A0

Lurie Children\u2019s utilizes certain AI-enabled features within our recruiting platform to support candidate engagement and assist recruiters in identifying and prioritizing applicants whose experience aligns with job requirements. All employment decisions are made by individuals.

It is a civil rights violation with respect to recruitment, hiring, promotion, or employment for an employer to use artificial intelligence that has the effect of subjecting employees to discrimination on the basis of protected classes under the Illinois Human Rights Act or to use zip codes as a proxy for protected classes.

For questions about the use of artificial intelligence in this process or any additional support, please contact: peoplequestions@luriechildrens.org