Clinical Manager Jobs in Maine

Clinical Manager

Standard Care, LLC | Portland, Maine
Full-Time | In-Person, with routine travel across program sites
Salary: $85,000–$100,000, commensurate with experience
Reports to: Chief Executive Officer

About Standard Care

Standard Care, LLC is a Maine-based Home and Community-Based Services (HCBS) provider delivering residential supports to adults with intellectual and developmental disabilities, including autism, under MaineCare Section 21.

We currently operate residential program sites across Cumberland, Androscoggin, and Penobscot Counties. Our mission is to provide safe, person-centered, high-quality services that promote independence, dignity, community inclusion, and meaningful outcomes for the individuals we support.

Position Summary

Standard Care is seeking an experienced Clinical Manager to provide clinical leadership and oversight across our residential programs.

The Clinical Manager serves as the clinical bridge between each individual's person-centered plan and the services delivered in our homes. This position is responsible for strengthening person-centered service implementation, clinical and behavioral oversight, incident follow-up, clinical documentation, staff competency, and continuous quality improvement.

The Clinical Manager will maintain a visible presence across Standard Care's residential programs and verify that person-centered plans, clinical recommendations, and regulatory requirements are translated into consistent day-to-day practice.

Working closely with Program Managers, the RN Consultant, case managers, guardians, external clinicians, Quality/Compliance personnel, and executive leadership, the Clinical Manager will help ensure services are safe, effective, person-centered, well-documented, and consistent with applicable MaineCare Section 21, OADS, HCBS, and licensing requirements.

This is a hands-on leadership position for a clinician who is equally comfortable reviewing records, visiting residential programs, coaching staff, participating in care-team meetings, responding to clinical concerns, analyzing trends, and strengthening systems.

Key Responsibilities

Person-Centered Planning & Service Implementation

• Actively participate in and support the person-centered planning process for individuals served by Standard Care.
• Ensure Standard Care's responsibilities under each Person-Centered Plan (PCP), Individual Support Plan (ISP), and other applicable service plans are clearly understood and implemented.
• Work closely with case managers, guardians, members, Program Managers, and other members of the care team to identify changing needs, priorities, risks, and goals.
• Prepare clinical and programmatic input for PCP and care-team meetings and ensure assigned action items are completed within required timeframes.
• Ensure changes to plans, goals, safeguards, and clinical recommendations are communicated promptly to appropriate staff.
• Monitor whether services and supports being delivered in the home are consistent with the individual's documented goals, preferences, needs, and authorized services.
• Identify barriers to achieving individual goals and work collaboratively with the care team to address them.

Clinical & Behavioral Oversight

• Provide clinical guidance regarding individuals with complex support needs and changes in behavioral, emotional, functional, or psychosocial status.
• Review behavioral patterns, clinical concerns, and emerging risks and coordinate appropriate follow-up with qualified professionals and members of the individual's care team.
• Monitor implementation of behavioral support plans and other clinical recommendations within Standard Care's scope of responsibility.
• Support Program Managers and DSPs in understanding and consistently implementing clinical and behavioral recommendations.
• Promote trauma-informed, person-centered, least-restrictive, and rights-respecting approaches to service delivery.
• Escalate significant changes in condition or clinical risk to the appropriate licensed professional, case manager, guardian, or other responsible party.

Incident Management, Safeguards & Individual Rights

• Review significant and reportable incidents for clinical concerns, patterns, contributing factors, and appropriate follow-up.
• Participate in incident reviews, root-cause analysis, and development of corrective or preventive actions when appropriate.
• Monitor incident trends across programs and identify opportunities for system-level improvement.
• Ensure clinical recommendations arising from incidents are communicated, implemented, and followed through.
• Promote protection of individual rights, dignity, privacy, informed choice, community participation, and freedom from abuse, neglect, exploitation, and unnecessary restrictions.
• Review clinical or behavioral restrictions and safeguards within Standard Care's responsibility to ensure they are appropriately documented, implemented, and periodically reviewed.

Clinical Quality & Regulatory Compliance

• Lead clinical and programmatic compliance activities within the Clinical Manager's scope of responsibility under MaineCare Section 21, OADS requirements, applicable HCBS requirements, Maine's Home and Community Support Service Agencies licensing requirements, and other applicable standards.
• Conduct routine reviews of member records for completeness, accuracy, timeliness, consistency, and regulatory compliance.
• Monitor implementation of PCP/ISP goals and compare documented services with actual service delivery.
• Partner with Quality/Compliance personnel and executive leadership in preparing for licensing reviews, OADS monitoring, audits, and other regulatory reviews.
• Participate in the development, implementation, and monitoring of corrective action plans related to clinical or programmatic findings.
• Track recurring clinical deficiencies and recommend sustainable corrective and preventive measures.
• Assist in developing and improving clinical policies, procedures, tools, forms, and documentation systems.

Clinical Quality Indicators & Continuous Improvement

• Develop and monitor clinical quality indicators across Standard Care's residential programs.
• Analyze trends involving incidents, documentation, PCP goal implementation, behavioral events, medication-related concerns, hospitalizations or emergency department utilization, and other relevant clinical indicators.
• Identify patterns that may indicate systemic risk or opportunities for improvement.
• Provide periodic clinical quality reports and recommendations to executive leadership.
• Verify that corrective actions are sustained over time rather than simply closed administratively.
• Support a culture of continuous quality improvement focused on measurable outcomes for individuals served.

Staff Clinical Competency, Training & Support

• Provide clinical guidance, coaching, and mentorship to Program Managers and Direct Support Professionals.
• Deliver or coordinate training on person-centered practices, clinical documentation, behavioral supports, incident prevention and response, individual rights, and other relevant topics.
• Participate in new-hire orientation and onboarding related to clinical and person-centered service expectations.
• Identify competency gaps and collaborate with leadership to develop appropriate training or corrective interventions.
• Support Program Managers in translating clinical recommendations into clear expectations for DSPs.
• Promote professional communication and effective interdisciplinary collaboration across programs.

Site-Based Clinical Oversight

• Conduct routine visits to Standard Care residential programs across Cumberland, Androscoggin, and Penobscot Counties.
• Observe service delivery and assess whether PCPs, ISPs, behavioral supports, safeguards, and clinical recommendations are being implemented appropriately.
• Engage with individuals served to understand their experience, preferences, concerns, and progress toward identified goals.
• Review documentation and service practices during site visits and provide timely feedback to Program Managers.
• Identify clinical, programmatic, or environmental risks requiring follow-up.
• Maintain appropriate documentation of site observations, findings, recommendations, and corrective actions.

Interdisciplinary & Regulatory Coordination

• Collaborate closely with Standard Care's RN Consultant regarding medication management, health-related safeguards, nursing concerns, and staff competency within the RN's professional scope.
• Maintain clear professional boundaries between clinical management, nursing oversight, quality/compliance, and program operations.
• Coordinate with case managers, guardians, behavioral providers, medical professionals, therapists, and other members of the interdisciplinary team as appropriate.
• Serve as a clinical/programmatic liaison with OADS and other regulatory entities when assigned.
• Support timely and professional responses to requests for clinical documentation or information from authorized external parties.

Role Boundaries & Collaboration

The Clinical Manager provides leadership for clinical quality, person-centered service implementation, behavioral and clinical oversight, clinical documentation, and staff clinical competency.

The Clinical Manager works collaboratively with:

• Executive Leadership — organizational accountability, strategy, resources, and overall agency performance.
• Quality/Compliance — regulatory auditing, investigations, corrective-action tracking, policy compliance, and quality assurance systems.
• RN Consultant — medication management, nursing oversight, health-related safeguards, and matters requiring nursing judgment or licensure.
• Program Managers — day-to-day program operations, staffing, scheduling, DSP supervision, and implementation of services.
• Case Managers and Care Teams — person-centered planning, coordination, changing needs, and individual outcomes.

The Clinical Manager does not replace the independent professional responsibilities of licensed nurses, behavioral professionals, case managers, or other external clinicians.

Qualifications

Required

• Bachelor's degree or higher in social work, nursing, psychology, behavioral health, human services, or a closely related field.
• Minimum of 3–5 years of progressively responsible experience in intellectual/developmental disabilities, behavioral health, residential services, or HCBS.
• Demonstrated experience with person-centered planning, clinical/program oversight, service documentation, and interdisciplinary care coordination.
• Knowledge of MaineCare Section 21 and OADS requirements, or substantial experience with comparable Medicaid HCBS waiver programs.
• Strong understanding of person-centered practices, individual rights, clinical safeguards, and community-based service delivery.
• Strong written communication and documentation skills, including the ability to prepare professional clinical, regulatory, and corrective-action documentation.
• Demonstrated ability to identify problems, analyze trends, implement corrective actions, and verify sustained improvement.
• Ability to effectively coach, train, and provide clinical guidance to managers and direct support staff.
• Valid driver's license and ability to travel routinely among Standard Care program sites in Cumberland, Androscoggin, and Penobscot Counties.

Strongly Preferred

• Active Maine professional license or credential such as LCSW, LMSW-CC, LSW, LCPC, or another relevant clinical credential.
• Direct experience supporting adults with intellectual disabilities and/or autism under MaineCare Section 21.
• Experience in a clinical management, quality assurance, compliance, or supervisory position within an HCBS or residential provider organization.
• Experience preparing for OADS, DHHS, licensing, or Medicaid regulatory reviews.
• Experience developing, implementing, or monitoring Plans of Correction, Notices of Correction, or similar corrective-action processes.
• Experience reviewing behavioral support plans and supporting individuals with complex behavioral or clinical needs.
• Experience developing and delivering staff training.
• Familiarity with medication-management systems and collaboration with RN consultants or nursing leadership.

What Success Looks Like

The successful Clinical Manager will help Standard Care achieve:

• Consistent implementation of person-centered plans across all residential programs.
• Stronger clinical documentation and regulatory readiness.
• Earlier identification and mitigation of clinical and behavioral risks.
• Improved follow-through on incidents, recommendations, and corrective actions.
• Better coordination among Program Managers, DSPs, case managers, guardians, nurses, and other clinicians.
• Increased staff competency and accountability.
• Measurable improvement in clinical quality indicators and individual outcomes.
• A strong culture of dignity, safety, accountability, person-centered practice, and continuous improvement.

What We Offer

• Competitive salary of $85,000–$100,000, commensurate with qualifications and experience.
• A senior clinical leadership role with the opportunity to directly influence the quality of services across a growing organization.
• Direct collaboration with executive leadership, Program Managers, Quality/Compliance personnel, and the RN Consultant.
• Opportunity to develop and strengthen clinical systems, quality measures, staff competencies, and organizational practices.
• Meaningful work supporting adults with intellectual and developmental disabilities to live safe, fulfilling, and increasingly independent lives in their communities.

Work Location & Travel

This is an in-person, field-based leadership position. The Clinical Manager must be able to maintain a regular presence at Standard Care's residential programs and travel routinely among sites in Cumberland, Androscoggin, and Penobscot Counties.

This position is not intended to function primarily as a remote administrative role.

To Apply

Please submit a resume and brief statement of interest outlining your relevant clinical leadership, IDD/HCBS, residential services, and/or MaineCare Section 21 experience.

Standard Care, LLC is an equal opportunity employer.

Pay: $85,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Tuition reimbursement

Work Location: In person