Clinical Services Manager Jobs in Ohio

Mercy Health

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

House Supervisor – St. Elizabeth Boardman Hospital

Job Summary:

The Facility Nursing Supervisor is responsible for maintaining continuity of patient care in the absence of the unit nurse managers/directors in all areas of the hospital.

Essential Functions:

• Supervises and coordinates activities of hospital personnel to maintain the continuity of a safe and efficient standard of care.
• Makes patient care assignments according to staff ability and patient needs.
• Evaluates care given by others under his/her direction. Makes appropriate changes and provides feedback to other personnel.
• Maintains accountability for own care and care delegated to others. Adheres to ethical and legal standards.
• Seeks assistance from appropriate resources, when needed.
• Visits the nursing units to oversee nursing care and evaluate condition of patients.
• Evaluates the census and acuity level of patients per unit and collaborates with ROC (Resource Optimization Center) and other department leaders for patient care assignments.
• In collaboration with supply chain leadership, expedites the efficient delivery of materials (medications, equipment, linen, food and information services) to patients, physicians and staff.
• Responds to emergency codes throughout the hospital and assumes responsibility for directing staff as appropriate.
• Promptly escalates issues through chain of command.
• Notifies on-call personnel of impending emergency surgery.
• Consistently utilizes the nursing process to assess overt and covert physical, psychological, and sociocultural needs of all patients.
• Utilizes basic principles of effective communication to meet the needs of the patient/family.
• Works collaboratively with the interdisciplinary team to provide quality care in relation to patient assignments and workflow activities.
• Deals with patient and unit issues by utilizing the problem-solving approach and makes realistic recommendations for change.
• Supports mission and vision of the organization and adheres to BSMH policies.
• BSMH nurses are expected to practice and deliver care in accordance with the core concepts and intention of the BSMH Nursing Professional Practice Model.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education:

Bachelor of Science Nursing (preferred)

Required Licensing & Certifications:

• Current RN license in state they are working or covered by compact (required)
• BLS Basic Life Support (required)
• PALS Pediatric Advanced Life Support (preferred)
• ACLS Advanced Cardiac Life Support (preferred)
• Nurse Executive Certification or designated specialty certification (preferred)

Experience:

2 years nursing experience with 1 year minimum clinical experience (preferred)

Charge nurse or management experience (preferred)

Skills & Abilities:

• Build collaborative relationships
• Collaborate with physicians and other medical staff
• Conflict resolution
• Effective oral communication
• Establish an environment that values diversity
• Facilitate consensus building
• Facilitate group discussions
• Inspire desired behaviors and manage undesired behaviors
• Interpersonal communication
• Relationship building
• Situational leadership
• Stakeholder engagement
• Written communication
• Application of high reliability concepts
• Care Delivery Models and Patient Care Delivery across the continuum
• Clinical outcomes
• Education and developmental practices
• Evidence-based practices
• Hospital policies and procedures
• Nursing and clinical best practices and research
• Nursing professional practice
• Patient care services
• Performance improvement
• Quality clinical care
• Quality improvement
• Regulatory standards
• Risk management
• Working knowledge of patient safety programs, identifying risks, and responding to recommendations.
• Able to learn from setback and failures.
• Change management
• Foundational leadership
• Mentor others
• Succession planning
• Advocacy
• Holding self accountable to actions and decisions
• Open to receiving feedback and coaching
• Uphold ethical principles and corporate compliance standards
• Analyzing data or information
• Customer service
• Human Resources management
• Information management and technology
• People management and leadership
• Problem solving
• Staffing and managing staffing based on matrix
• Strategic planning and management
• Workforce development planning
• Union environments

Training:

None

As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.