Clinical Services Manager Jobs in Ohio
Clinical Services Manager jobs in Ohio are in steady demand, concentrated across hospital systems, behavioral health networks, long-term care, and outpatient specialty clinics, with openings at every level from front-line supervisors stepping into management through seasoned senior directors. The largest volumes of hiring are in Columbus, Cleveland, and Cincinnati, where employers like OhioHealth, Cleveland Clinic, and TriHealth have deep and ongoing needs for clinical operations leadership. Population health management, care coordination, and behavioral health administration are among the most sought-after specialties in the state right now. Find a role that fits below and apply directly.
Find JobsOverview
Showing 5 of 29+ Clinical Services Manager jobs
Program Manager, Clinical Services
Job summary
The Program Manager, Clinical Services is responsible for leading the planning, implementation, operationalization, and continuous improvement of enterprise-wide program management initiatives across ambulatory, virtual, and specialty care settings. This role partners with clinical, operational, digital health, informatics, quality, finance, and physician leadership teams to design, scale, and sustain programs that improve patient outcomes, care experience, access, and value-based performance. The Program Manager will oversee a portfolio of strategic initiatives. The role is accountable for program governance, stakeholder engagement, KPI development and monitoring, workflow design, technology implementation, vendor management, regulatory readiness, and performance reporting to executive leadership.
Essential functions
Leads the development, implementation, and scaling of enterprise programs aligned with organizational strategic priorities and value-based care objectives.
Develops program charters, roadmaps, implementation plans, business cases and budgets, and operational models for new and existing initiatives. Develops documentation including appropriate policies and procedures, functional specifications, user and resource requirements also including schedule and status reports for assigned projects.
Coordinates multidisciplinary teams across clinical operations, population health, specialty care, ambulatory practices, virtual care, digital health, analytics, and information technology. Engages with key stakeholders and supports and leads change management activities to drive adoption of new workflows and care models.
Establishes governance structures, project milestones, risk mitigation plans, and executive reporting processes.
Assesses operations and develops implementation strategies to ensure program readiness, compliance and performance success. Identifies opportunities for process improvement and recommended corrective actions to achieve program goals.
Leads product and service go-live events by analyzing all aspects of the market relationship, including investigating and understanding the uniqueness of each market and their specific needs.
Optimizes and coordinates system-wide initiatives, including working with vendors, informatics and frontline service providers.
Implements and manages plans for standardization of processes, reporting and approaches across multiple divisions within the organization, eg., finance, information technology, or marketing. Tracks and monitors ongoing key performance indicators and data for Business to Business operations and develops and provides regular interpretation to management both at the region, market and system level.
Supports and coordinates quality control standards and policy work including reporting, business process and control evaluation, remediation of control deficiencies, and on-going monitoring of key success metrics. Attends, facilitates, and leads teams and groups and organizes regular meetings and discussions as assigned.
Maintains knowledge and understanding of the current trends and developments in healthcare, including keeping abreast of compliance regulations, standards and directives regarding government, third party agencies, or third party payers.
Provides active feedback to the Subject Matter Expert(s) on products and services developed, as well as suggestions for future program development. Maintains personal and professional development that provides an atmosphere where employees can develop professionally, where they can be challenged, yet mentored and stimulated consistent with their abilities and the needs of the organization
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Education
4 year/ Bachelors Degree, Specialty/Major: Healthcare, business administration, finance, analytics, informatics or related field (required)
Graduate Degree (Masters), Specialty/Major: Business, healthcare administration, or nursing (preferred)
Experience
5+ years of experience in healthcare program management, clinical operations, population health, quality improvement or project management experience (required)
Experience leading complex cross-functional healthcare initiatives, working with chronic disease management programs or value based care models and demonstrated experience managing multiple simultaneous projects (preferred)
Skills and abilities
Hard/Tech/Clinical Skills:
Chronic disease management knowledge
Value based care models
Healthcare operations and delivery
EMR systems (preferably EPIC) and integration
Program and project management skills
Ability to develop KPIs, dashboards and performance improvement plans
Soft/Interpersonal Skills:
Leading through influence and leading multi disciplinary teams
Executive level stakeholder engagement
Change management
Scaling operational initiatives across multiple sites of care
Lean/principles
Verbal, written and presentation communication skills
Strong analytical, organizational and problem solving skills
As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
- Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
- Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
- Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
- Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com
Program Manager, Clinical Services
Job summary
The Program Manager, Clinical Services is responsible for leading the planning, implementation, operationalization, and continuous improvement of enterprise-wide program management initiatives across ambulatory, virtual, and specialty care settings. This role partners with clinical, operational, digital health, informatics, quality, finance, and physician leadership teams to design, scale, and sustain programs that improve patient outcomes, care experience, access, and value-based performance. The Program Manager will oversee a portfolio of strategic initiatives. The role is accountable for program governance, stakeholder engagement, KPI development and monitoring, workflow design, technology implementation, vendor management, regulatory readiness, and performance reporting to executive leadership.
Essential functions
Leads the development, implementation, and scaling of enterprise programs aligned with organizational strategic priorities and value-based care objectives.
Develops program charters, roadmaps, implementation plans, business cases and budgets, and operational models for new and existing initiatives. Develops documentation including appropriate policies and procedures, functional specifications, user and resource requirements also including schedule and status reports for assigned projects.
Coordinates multidisciplinary teams across clinical operations, population health, specialty care, ambulatory practices, virtual care, digital health, analytics, and information technology. Engages with key stakeholders and supports and leads change management activities to drive adoption of new workflows and care models.
Establishes governance structures, project milestones, risk mitigation plans, and executive reporting processes.
Assesses operations and develops implementation strategies to ensure program readiness, compliance and performance success. Identifies opportunities for process improvement and recommended corrective actions to achieve program goals.
Leads product and service go-live events by analyzing all aspects of the market relationship, including investigating and understanding the uniqueness of each market and their specific needs.
Optimizes and coordinates system-wide initiatives, including working with vendors, informatics and frontline service providers.
Implements and manages plans for standardization of processes, reporting and approaches across multiple divisions within the organization, eg., finance, information technology, or marketing. Tracks and monitors ongoing key performance indicators and data for Business to Business operations and develops and provides regular interpretation to management both at the region, market and system level.
Supports and coordinates quality control standards and policy work including reporting, business process and control evaluation, remediation of control deficiencies, and on-going monitoring of key success metrics. Attends, facilitates, and leads teams and groups and organizes regular meetings and discussions as assigned.
Maintains knowledge and understanding of the current trends and developments in healthcare, including keeping abreast of compliance regulations, standards and directives regarding government, third party agencies, or third party payers.
Provides active feedback to the Subject Matter Expert(s) on products and services developed, as well as suggestions for future program development. Maintains personal and professional development that provides an atmosphere where employees can develop professionally, where they can be challenged, yet mentored and stimulated consistent with their abilities and the needs of the organization
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Education
4 year/ Bachelors Degree, Specialty/Major: Healthcare, business administration, finance, analytics, informatics or related field (required)
Graduate Degree (Masters), Specialty/Major: Business, healthcare administration, or nursing (preferred)
Experience
5+ years of experience in healthcare program management, clinical operations, population health, quality improvement or project management experience (required)
Experience leading complex cross-functional healthcare initiatives, working with chronic disease management programs or value based care models and demonstrated experience managing multiple simultaneous projects (preferred)
Skills and abilities
Hard/Tech/Clinical Skills:
Chronic disease management knowledge
Value based care models
Healthcare operations and delivery
EMR systems (preferably EPIC) and integration
Program and project management skills
Ability to develop KPIs, dashboards and performance improvement plans
Soft/Interpersonal Skills:
Leading through influence and leading multi disciplinary teams
Executive level stakeholder engagement
Change management
Scaling operational initiatives across multiple sites of care
Lean/principles
Verbal, written and presentation communication skills
Strong analytical, organizational and problem solving skills
As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
- Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
- Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
- Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
- Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com
See All 29 Clinical Services Manager Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
Find JobsClinical Services Manager Jobs by City in Ohio
Where Ohio roles are concentrated, by current openings.
Clinical Services Manager Job Market in Ohio
A snapshot from current Ohio openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What Ohio Employers Look For
The qualifications that appear most often in clinical services manager jobs across Ohio.
- Active Ohio nursing, social work, or allied health license relevant to the clinical service line
- Bachelor's degree in nursing, healthcare administration, or a clinical discipline required
- Minimum of three to five years of direct clinical experience in a relevant care setting
- Prior supervisory or team lead experience managing clinical staff or interdisciplinary teams
- Proficiency with electronic health record systems such as Epic or Cerner
- Knowledge of Ohio Department of Health regulations and Joint Commission accreditation standards
Clinical Services Manager Jobs in Ohio: Frequently Asked Questions
How do you become a clinical services manager in Ohio?
Most clinical services manager roles in Ohio require an active professional license issued by the relevant Ohio state board, such as the Ohio Board of Nursing for RN-based managers or the Ohio Counselor, Social Worker, and Marriage and Family Therapist Board for behavioral health roles, combined with a bachelor's or master's degree in a clinical or health administration field. Employers typically expect several years of hands-on clinical experience before moving into management, and many large Ohio health systems post internal leadership development pathways for licensed clinicians ready to transition.
Which companies hire clinical services managers in Ohio?
Employers hiring clinical services managers in Ohio right now include UC Health, CareStar, and Luminary Hospice, based on current listings on Migrate Mate as of August 2026. Ohio's large integrated health systems, regional behavioral health networks, and federally qualified health centers are consistently among the most active sources of clinical services manager openings across the state.
Which Ohio cities have the most clinical services manager jobs?
Columbus, Cincinnati, and Ohio account for the highest concentration of clinical services manager openings in Ohio. Columbus anchors demand as the state capital and home to OhioHealth and Nationwide Children's Hospital, Cleveland draws heavily from its world-renowned academic medical center ecosystem, and Cincinnati's position as a regional hub for multistate health systems like TriHealth and UC Health drives consistent hiring in the southwestern corner of the state.
Are there remote clinical services manager jobs in Ohio?
Yes, but they're limited. Clinical services managers typically oversee staff, coordinate care workflows, and maintain regulatory compliance on site, which keeps most roles facility-based. About 25% of clinical services manager openings tied to Ohio are remote or hybrid as of August 2026, and the positions most likely to allow remote work are those focused on utilization management, care management program oversight, or telehealth service coordination rather than direct facility operations.
How can I get hired as a clinical services manager in Ohio with little or no experience?
The most realistic entry path is moving into a charge nurse, lead therapist, or clinical coordinator role first, then building toward management. Large Ohio health systems like Cleveland Clinic and OhioHealth run formal nurse leadership development programs and internal promotion pipelines specifically designed for licensed clinicians without prior supervisory titles. Earning a healthcare management certificate through an Ohio university's continuing education program or completing a graduate certificate in health services administration strengthens a candidacy considerably and signals readiness for the step up.
Where can I find and apply to clinical services manager jobs in Ohio?
You can find and apply to clinical services manager jobs in Ohio on Migrate Mate, which lists current Ohio openings across hospital systems, behavioral health organizations, long-term care providers, and outpatient networks. Find the roles that fit your background and apply directly to each one.
See All 29 Clinical Services Manager Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
Find Jobs