Service & Sales Representative Jobs at ADT with Visa Sponsorship
Service & Sales Representative jobs at ADT involve a mix of customer-facing sales, security system installations, and ongoing account support. ADT has a track record of sponsoring foreign nationals in this function across multiple visa categories, making it a viable target for international job seekers in the security services industry.
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Get Access To All JobsCompany Overview:
ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customers every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT
ADT is an innovative, culturally diverse company that empowers and inspires its employees. A culture where we are encouraged to bring new ideas to our workplace. As times change, so do we. We drive innovation and continue to evolve as an organization. Our goals are achieved by initiating change, enhancing product lines and building strategic partnerships.
What defines success at ADT?
The Residential Service Technician’s primary functions and responsibilities are that of troubleshooting, configuring, reconstructing and programming existing security and site automation solutions.
What are your key responsibilities?
- Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.
- Follow and complete required processes of wired/wireless technology and connection procedures.
- Test and validate system signals/communication with central monitoring to properly establish service.
- A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home.
- You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
- This role involves providing solutions by visiting customers at their homes or businesses.
What are we looking for?
- Service experience
- Technical aptitude
- Strong verbal communication
- Customer focused and customer driven mindset
- Thrive in the face of uncertainty
- Valid driver’s license
- High School degree or the equivalent
What’s in it for you?
- Full benefits on the 1st of the month after 31 days of employment
- Casual, yet energetic and engaging work environments
- Medical, Dental, Vision, 401(k) with employer matching
- Paid vacation time (We all need to recharge)
- Tuition reimbursement, employee referral bonuses
- A culture of coaching, development and career growth opportunities
Pay and Benefits Disclosure
The pay range for this role is $21.29-$39.43 (plus commission, where necessary) per hour and is based on experience and qualifications. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.
Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.
ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.
Company Overview:
ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customers every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT
ADT is an innovative, culturally diverse company that empowers and inspires its employees. A culture where we are encouraged to bring new ideas to our workplace. As times change, so do we. We drive innovation and continue to evolve as an organization. Our goals are achieved by initiating change, enhancing product lines and building strategic partnerships.
What defines success at ADT?
The Residential Service Technician’s primary functions and responsibilities are that of troubleshooting, configuring, reconstructing and programming existing security and site automation solutions.
What are your key responsibilities?
- Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.
- Follow and complete required processes of wired/wireless technology and connection procedures.
- Test and validate system signals/communication with central monitoring to properly establish service.
- A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home.
- You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
- This role involves providing solutions by visiting customers at their homes or businesses.
What are we looking for?
- Service experience
- Technical aptitude
- Strong verbal communication
- Customer focused and customer driven mindset
- Thrive in the face of uncertainty
- Valid driver’s license
- High School degree or the equivalent
What’s in it for you?
- Full benefits on the 1st of the month after 31 days of employment
- Casual, yet energetic and engaging work environments
- Medical, Dental, Vision, 401(k) with employer matching
- Paid vacation time (We all need to recharge)
- Tuition reimbursement, employee referral bonuses
- A culture of coaching, development and career growth opportunities
Pay and Benefits Disclosure
The pay range for this role is $21.29-$39.43 (plus commission, where necessary) per hour and is based on experience and qualifications. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.
Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.
ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.
See all 30+ Service & Sales Representative Jobs at ADT
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Service & Sales Representative Jobs at ADT.
Get Access To All JobsTips for Finding Service & Sales Representative Jobs at ADT
Certify Your Technical Credentials Before Applying
Low-voltage electrical certifications and state-specific security systems licenses strengthen your profile for ADT's field roles. Research your target state's licensing requirements through its contractor board before submitting applications, since ADT routes technician hires through state compliance checks early.
Target ADT's High-Volume Hiring Markets
ADT staffs Service and Sales Representatives heavily in suburban growth corridors across Texas, Florida, and the Southeast. Filtering your search by these regions surfaces more active openings and puts you in front of recruiters filling quotas, not backfilling one-off departures.
Frame Your Sales Experience Around Security Verticals
ADT's hiring managers look for direct-to-consumer or home services sales backgrounds, not general retail. Reframe prior experience around consultative selling, door-to-door prospecting, or recurring-revenue models to match the language in their job descriptions before your resume reaches a recruiter.
Clarify Your Visa Status During the Screening Call
ADT uses E-Verify for all new hires, so your work authorization status will surface immediately. Naming your visa category and any cap or timeline constraints during the first recruiter call prevents delays and lets the hiring team loop in HR to assess sponsorship feasibility early.
Understand How OPT Fits the Sponsorship Timeline
If you're on F-1 OPT, your 60-day employer transfer window and OPT expiration date directly affect when ADT must file an H-1B or E-3 petition. Confirm your I-20 end date and any STEM extension eligibility with your DSO before negotiating a start date with ADT's hiring team.
Browse ADT Openings Through Migrate Mate
Use Migrate Mate to filter Service and Sales Representative roles at ADT by visa type, so you're only spending time on positions where sponsorship aligns with your specific situation rather than contacting recruiters for roles that haven't historically supported your visa category.
Frequently Asked Questions
Does ADT sponsor H-1B visas for Service & Sales Representatives?
Yes, ADT has sponsored H-1B visas for Service and Sales Representatives. That said, H-1B sponsorship for this role depends on whether the specific position qualifies as a specialty occupation under USCIS standards. Field-based or primarily commission-driven roles can face additional scrutiny, so it helps to target posted openings that emphasize technical or systems integration responsibilities alongside sales duties.
Which visa types are commonly used for Service & Sales Representative roles at ADT?
ADT has sponsored candidates in this role across several categories, including H-1B, E-3 visa (for Australian citizens), EB-2 and EB-3 immigrant visas, and F-1 OPT and CPT for students in qualifying programs. E-3 visa is often the most straightforward path for Australians given the absence of a lottery. F-1 OPT provides a practical bridge while longer-term sponsorship is arranged.
What qualifications or experience does ADT typically expect for this role?
ADT generally looks for candidates with direct-to-consumer or home services sales experience, a valid driver's license, and the ability to obtain state-required low-voltage or security contractor licenses. A background in consultative or field sales carries more weight than general retail experience. Technical familiarity with alarm or smart home systems is a strong differentiator when competing for sponsored positions.
How do I apply for Service & Sales Representative jobs at ADT?
You can browse current Service and Sales Representative openings at ADT through Migrate Mate, which filters roles by visa sponsorship type so you can focus on positions that match your authorization. Once you identify a relevant opening, apply through ADT's careers portal and flag your visa status on the recruiter screening call. ADT uses E-Verify, so your work authorization will be confirmed during onboarding.
How do I manage the timeline between an ADT offer and my visa filing?
Timing depends on your current status. H-1B petitions are subject to the annual cap and the April lottery window, so an offer in the fall may require bridging on OPT or another status until October 1. E-3 petitions have no cap and can be filed year-round with faster turnaround. Confirm your status expiration dates before accepting an offer so ADT's HR team can file within your allowable window.