Service & Sales Representative Jobs at Genuine Parts Company with Visa Sponsorship
Service & Sales Representative roles at Genuine Parts Company sit at the intersection of automotive expertise and customer relationship management, covering NAPA Auto Parts store support, fleet accounts, and wholesale distribution. Genuine Parts has a consistent record of sponsoring international talent across multiple visa categories for this function.
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Get Access To All JobsSUMMARY
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
JOB DUTIES:
- Responds to basic customer inquiries regarding products, provides quotes, and handles order entry.
- Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
- Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
- May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
- Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
- Orders items to ensure appropriate inventory levels are maintained for customers.
- May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
- Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
- Determines the most cost effective shipping method for customer orders.
- Partners with Account Representatives to ensure customer satisfaction.
- Expedites backorders. May pull inventory and prepare order for shipment to customer.
- May handle customer returns.
- Performs other duties as assigned.
EDUCATION & EXPERIENCE:
Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES:
- Reliability, organization, and attention to detail required.
- Strong communication skills including written, verbal, and listening.
- Ability to multi-task and time management skills required.
- Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
- Product knowledge is preferred.
COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
SUMMARY
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
JOB DUTIES:
- Responds to basic customer inquiries regarding products, provides quotes, and handles order entry.
- Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
- Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
- May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
- Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
- Orders items to ensure appropriate inventory levels are maintained for customers.
- May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
- Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
- Determines the most cost effective shipping method for customer orders.
- Partners with Account Representatives to ensure customer satisfaction.
- Expedites backorders. May pull inventory and prepare order for shipment to customer.
- May handle customer returns.
- Performs other duties as assigned.
EDUCATION & EXPERIENCE:
Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES:
- Reliability, organization, and attention to detail required.
- Strong communication skills including written, verbal, and listening.
- Ability to multi-task and time management skills required.
- Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
- Product knowledge is preferred.
COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
See all 35+ Service & Sales Representative at Genuine Parts Company jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Service & Sales Representative at Genuine Parts Company roles.
Get Access To All JobsTips for Finding Service & Sales Representative Jobs at Genuine Parts Company Jobs
Align your resume to automotive parts knowledge
Genuine Parts Company prioritizes candidates who can speak to product lines, inventory systems, and wholesale account management. Tailor your resume to reflect familiarity with automotive aftermarket parts, even if gained through coursework, internships, or non-U.S. employers.
Identify NAPA store territories actively hiring
Service and Sales Representative openings at Genuine Parts often cluster around regional distribution hubs and NAPA franchise territories. Searching by metropolitan area rather than a single city surfaces store-level roles that corporate job boards sometimes bury.
Confirm OPT authorization covers your start date
F-1 OPT authorization must be active before your first day. If your program end date is approaching, verify your EAD card arrival timeline with your DSO and confirm it covers the role's expected start date before accepting an offer.
Ask HR which filing pathway applies to your role
Genuine Parts sponsors multiple visa categories, and the pathway offered can depend on your degree field and prior experience. During the offer stage, ask the HR team directly whether your role qualifies for H-1B specialty occupation or a green card track through PERM.
Use Migrate Mate to filter sponsoring locations
Not every Genuine Parts Company location files sponsorship paperwork at the same rate. Use Migrate Mate to filter open Service and Sales Representative roles specifically by sponsorship history so you focus applications on locations that have sponsored this role before.
Prepare documentation showing in-field experience early
For PERM-backed Green Card filings, DOL requires detailed evidence of your qualifying experience. Gather reference letters, pay stubs, and employer contact details from previous automotive or wholesale sales roles before the offer stage, not after.
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Find Service & Sales Representative at Genuine Parts Company JobsFrequently Asked Questions
Does Genuine Parts Company sponsor H-1B visas for Service & Sales Representatives?
Yes, Genuine Parts Company has a track record of sponsoring H-1B visas for Service and Sales Representative roles. Sponsorship eligibility typically depends on whether the specific position qualifies as a specialty occupation under USCIS standards, which generally requires a bachelor's degree or equivalent in a directly related field. Confirming this with the hiring team early in the process is the most reliable way to understand what your specific offer covers.
How do I apply for Service & Sales Representative jobs at Genuine Parts Company?
Applications go through the Genuine Parts Company careers portal, where roles are listed by location and business unit including NAPA Auto Parts and the industrial division. You can also find and filter open positions confirmed for visa sponsorship on Migrate Mate, which is useful if your job search depends on landing a role with active sponsorship support rather than applying broadly and asking later.
Which visa types does Genuine Parts Company commonly use for Service & Sales Representative roles?
Genuine Parts Company sponsors across several categories for this function, including H-1B for specialty occupation workers, F-1 OPT and CPT for students still in or recently completing a degree program, TN visas for Canadian and Mexican nationals in qualifying professional categories, J-1 for exchange visitors, and EB-2 or EB-3 immigrant visa tracks for candidates pursuing permanent residence through employer sponsorship.
What qualifications does Genuine Parts Company expect for a Service & Sales Representative role?
Most Service and Sales Representative roles at Genuine Parts Company look for a combination of customer-facing sales experience and familiarity with the automotive aftermarket or wholesale distribution space. A bachelor's degree in business, marketing, or a related field strengthens your profile for both the role and H-1B eligibility. Hands-on knowledge of parts cataloguing systems, fleet account management, or NAPA store operations can differentiate your application in a competitive candidate pool.
How do I understand the visa filing timeline once I receive an offer from Genuine Parts Company?
The timeline depends on your current status and the visa category your role qualifies for. H-1B petitions are subject to the annual cap with a lottery in March for an October 1 start, so if you receive an offer outside that window your employer may file for the next cycle or explore cap-exempt options. F-1 OPT holders can start immediately once their EAD is active. For PERM-based Green Card tracks, DOL processing can extend the overall timeline by 12 months or more, so clarify the intended pathway with Genuine Parts HR before accepting.
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