Service & Sales Representative Jobs at Stryker with Visa Sponsorship
Service & Sales Representative jobs at Stryker put you in the field supporting surgical teams and hospital accounts with medical devices. Stryker sponsors work visas across multiple categories for this function, making it a realistic target for international candidates building a U.S. career in medical device sales.
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INTRODUCTION
Looking for a place that values your unique talents? Discover Stryker's award-winning culture.
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
JOB DESCRIPTION
We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you 12 paid holidays annually.
Field Service Technician – Neptune
As a Field Service Technician supporting [Device Focus], you will serve as a key technical resource for healthcare customers across your assigned territory. This field-based role focuses on equipment service, troubleshooting, maintenance, and documentation, with most of your time spent traveling in a company-provided vehicle between customer sites, resolving technical issues, and ensuring equipment performs as intended.
Success in this role depends on delivering a positive customer experience through effective service support, clear communication, accurate documentation, and strong collaboration with healthcare customers, clinical staff, sales partners, and internal stakeholders.
This role requires the ability to manage multiple service priorities, work independently in customer environments that can be fast-paced or stressful, and collaborate with internal partners when additional support or coordination is needed.
WHAT YOU WILL DO
- Develop and maintain strong relationships with customers and internal partners, including sales and commercial teams, to deliver exceptional customer experiences, ensure optimal equipment performance, and support business goals within the assigned territory.
- Travel to hospitals and healthcare facilities to complete assigned service requests, installations, and preventive maintenance activities.
- Troubleshoot, diagnose, and repair equipment issues to restore functionality and minimize downtime.
- Install, maintain, and inspect medical equipment in accordance with service guidelines and quality standards.
- Support software, connectivity, and system configuration activities as required to maintain equipment performance.
- Coordinate service schedules, prioritize customer requests, communicate service findings and recommendations, and provide timely updates to customers and internal stakeholders.
- Document service activities, repairs, parts usage, and results in company systems to maintain accurate records.
- Interpret technical manuals, service bulletins, and engineering documentation to resolve equipment issues.
- Work in healthcare environments, including areas where biohazardous materials may be present, while adhering to customer site requirements, safety standards, patient confidentiality policies, company procedures, and required personal protective equipment (PPE).
WHAT YOU WILL NEED
Required Qualifications
- High school diploma or GED.
- Valid driver's license and ability to travel frequently within the assigned territory, including overnight and weekend travel as needed, as well as occasional travel outside the territory to support business needs and coverage requirements.
- Proficiency with Microsoft Office applications.
- Ability to meet healthcare facility credentialing, compliance, safety, and access requirements, which may include vaccinations, training, screening requirements, and personal protective equipment (PPE), with or without reasonable accommodation.
- Ability to perform the essential physical requirements of the role, with or without reasonable accommodation, including standing, walking, bending, and working at customer sites for extended periods; regularly moving up to 20 pounds; and occasionally lifting up to 75 pounds.
Preferred Qualifications
- Minimum 3 years of technical service, equipment repair, maintenance, or related experience.
- Associate degree, bachelor's degree, or formal technical training in a technical discipline.
- Experience with biomedical equipment maintenance, repair, installation, or field service support.
ADDITIONAL INFORMATION
Schedule: May require overtime, evening, overnight, or weekend work to support customer requirements.
Benefits: Company-provided vehicle for work-related travel, medical, dental, and vision coverage, 401(k), paid time off, employee stock purchase plan, tuition reimbursement, life insurance, disability coverage, and wellbeing programs.
UNITED STATES OF AMERICA PAY RANGES:
- USN: $28.01 - $38.75 USD Hourly
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
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Get Access To All JobsTips for Finding Service & Sales Representative Jobs at Stryker
Align your credentials to specialty occupation standards
H-1B eligibility for a sales role requires demonstrating that a specific bachelor's degree is a normal requirement for the position. For medical device roles at Stryker, degrees in biomedical engineering, life sciences, or kinesiology strengthen this argument more than general business degrees.
Target Stryker divisions with active field openings
Stryker's spine, joint replacement, and surgical robotics divisions consistently post Service & Sales Representative openings across major metro markets. Focusing your applications on high-volume surgical hubs like Dallas, Chicago, or Los Angeles increases your chances of finding a manager already familiar with sponsorship processes.
Use Migrate Mate to filter Stryker openings by visa type
Not every Stryker job posting flags sponsorship availability, and filtering manually across their careers portal is slow. Migrate Mate surfaces Service & Sales Representative roles at Stryker that are open to sponsored candidates, so you can focus applications where sponsorship is already on the table.
Clarify OPT status early in recruiter conversations
F-1 OPT gives you up to 12 months of work authorization post-graduation, extended to 36 months for STEM-eligible degrees. Biomedical or life sciences graduates applying to Stryker should confirm OPT eligibility with their DSO before the first interview to avoid confusion about your start date availability.
Negotiate a start date that accounts for LCA processing
Before Stryker can file your H-1B petition, your employer must obtain a certified Labor Condition Application from DOL. This step alone takes one to three weeks under standard processing. When you receive an offer, build this window into your proposed start date to avoid last-minute filing pressure.
Prepare territory-specific product knowledge before interviews
Stryker evaluates Sales Representative candidates on clinical knowledge and territory readiness, not just work authorization status. Arriving to interviews with familiarity of the specific product line for that opening, whether orthopaedic implants or endoscopy tools, signals you can contribute from day one and reduces employer hesitation around sponsorship timelines.
Frequently Asked Questions
Does Stryker sponsor H-1B visas for Service & Sales Representatives?
Yes, Stryker has an established track record of sponsoring H-1B visas for Service & Sales Representatives. Approval depends on whether the specific role qualifies as a specialty occupation under USCIS standards, which typically requires the position to mandate a degree in a specific field such as biomedical engineering or life sciences rather than accepting any bachelor's degree.
How do I apply for Service & Sales Representative jobs at Stryker?
You can apply directly through Stryker's careers portal or browse open roles on Migrate Mate, which filters positions at Stryker that are open to visa-sponsored candidates. Tailor your application to the specific product division and geography, since hiring decisions for Service & Sales Representatives are largely made at the regional manager level rather than centrally.
Which visa types does Stryker commonly use for Service & Sales Representative roles?
Stryker sponsors H-1B visas as the primary work authorization path for Service & Sales Representatives, and also supports F-1 OPT and STEM OPT for recent graduates in qualifying degree programs. For candidates pursuing permanent residence, Stryker has used PERM-based Green Card sponsorship through EB-2 and EB-3 categories, and TN visa status is available for qualified Canadian and Mexican nationals.
What qualifications does Stryker expect for Service & Sales Representative roles?
Stryker typically looks for a bachelor's degree in a science, engineering, or health-related field, though business degrees are accepted in some divisions. Relevant clinical exposure, medical device sales experience, or work in an operating room environment strengthens your candidacy significantly. For sponsored candidates, a degree that maps directly to the role's technical requirements makes H-1B specialty occupation classification more straightforward.
How long does the visa sponsorship process take once Stryker makes an offer?
For H-1B sponsorship, the process starts with a DOL Labor Condition Application, which takes one to three weeks. If you're filing under the standard cap, USCIS adjudication adds several months unless your employer opts for premium processing, which USCIS targets at 15 business days. For F-1 OPT candidates, authorization is typically already in place and no additional filing is required before your start date.