Service & Sales Representative Jobs at Stryker with Visa Sponsorship
Service & Sales Representative jobs at Stryker put you in the field supporting surgical teams and hospital accounts with medical devices. Stryker sponsors work visas across multiple categories for this function, making it a realistic target for international candidates building a U.S. career in medical device sales.
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Get Access To All JobsWhy join Stryker?
Looking for a place that values your unique talents? Discover Stryker's award-winning culture.
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
Job description
We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more: US Stryker employee benefits.
Schedule
- 1st Shift: Mon – Fri, 8a – 5p
- Hybrid: In-office 2x/week, required
- Overtime based on business needs
What you will do
As an Account Service Representative, you will provide customer services relating to sales, sales promotions, installations and communications.
- Provide phone support for inquiries from sales and healthcare professionals
- Engage, interact, and respond in a prompt, accurate, courteous and poised manner to encourage positive business relationships with internal and external customers
- Provide feedback and suggestions to improve service levels, internal processes and customer support methodology
- Support Sales Department by providing answers to questions generated by telephone, e-mails and fax
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
- Determine charges for product requests / usage, collaborate with Accounts Receivable on invoice disputes / discrepancies, take appropriate action required to resolve dispute
- Maintain customer pricing in systems of record, including entering contracts as required
- Implement and support Quality initiatives throughout Customer Service workflow
- Implement procedures to maintain accurate inventory records in the ERP system through proper billing and replenishment processes
- Provide support beyond standard hours as needed if call volume and/or workload require additional time
What you need
Required
- High School Diploma or GED
- Two (2) years’ relevant work experience
- Ideal candidate lives within commutable distance to Draper, UT Stryker location
Preferred
- Experience as account representative; SAP
- Medical, billing experience
Pay rate will not be below any applicable local minimum wage rates.
United States of America Pay Ranges:
- USN: $21.58 - $29.20 USD Hourly
- US5: $22.66 - $30.66 USD Hourly
View the U.S. work location and transparency guide to find the pay range for your location.
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
Why join Stryker?
Looking for a place that values your unique talents? Discover Stryker's award-winning culture.
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
Job description
We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more: US Stryker employee benefits.
Schedule
- 1st Shift: Mon – Fri, 8a – 5p
- Hybrid: In-office 2x/week, required
- Overtime based on business needs
What you will do
As an Account Service Representative, you will provide customer services relating to sales, sales promotions, installations and communications.
- Provide phone support for inquiries from sales and healthcare professionals
- Engage, interact, and respond in a prompt, accurate, courteous and poised manner to encourage positive business relationships with internal and external customers
- Provide feedback and suggestions to improve service levels, internal processes and customer support methodology
- Support Sales Department by providing answers to questions generated by telephone, e-mails and fax
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
- Determine charges for product requests / usage, collaborate with Accounts Receivable on invoice disputes / discrepancies, take appropriate action required to resolve dispute
- Maintain customer pricing in systems of record, including entering contracts as required
- Implement and support Quality initiatives throughout Customer Service workflow
- Implement procedures to maintain accurate inventory records in the ERP system through proper billing and replenishment processes
- Provide support beyond standard hours as needed if call volume and/or workload require additional time
What you need
Required
- High School Diploma or GED
- Two (2) years’ relevant work experience
- Ideal candidate lives within commutable distance to Draper, UT Stryker location
Preferred
- Experience as account representative; SAP
- Medical, billing experience
Pay rate will not be below any applicable local minimum wage rates.
United States of America Pay Ranges:
- USN: $21.58 - $29.20 USD Hourly
- US5: $22.66 - $30.66 USD Hourly
View the U.S. work location and transparency guide to find the pay range for your location.
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
See all Service & Sales Representative Jobs at Stryker
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Service & Sales Representative Jobs at Stryker.
Get Access To All JobsTips for Finding Service & Sales Representative Jobs at Stryker
Align your credentials to specialty occupation standards
H-1B eligibility for a sales role requires demonstrating that a specific bachelor's degree is a normal requirement for the position. For medical device roles at Stryker, degrees in biomedical engineering, life sciences, or kinesiology strengthen this argument more than general business degrees.
Target Stryker divisions with active field openings
Stryker's spine, joint replacement, and surgical robotics divisions consistently post Service & Sales Representative openings across major metro markets. Focusing your applications on high-volume surgical hubs like Dallas, Chicago, or Los Angeles increases your chances of finding a manager already familiar with sponsorship processes.
Use Migrate Mate to filter Stryker openings by visa type
Not every Stryker job posting flags sponsorship availability, and filtering manually across their careers portal is slow. Migrate Mate surfaces Service & Sales Representative roles at Stryker that are open to sponsored candidates, so you can focus applications where sponsorship is already on the table.
Clarify OPT status early in recruiter conversations
F-1 OPT gives you up to 12 months of work authorization post-graduation, extended to 36 months for STEM-eligible degrees. Biomedical or life sciences graduates applying to Stryker should confirm OPT eligibility with their DSO before the first interview to avoid confusion about your start date availability.
Negotiate a start date that accounts for LCA processing
Before Stryker can file your H-1B petition, your employer must obtain a certified Labor Condition Application from DOL. This step alone takes one to three weeks under standard processing. When you receive an offer, build this window into your proposed start date to avoid last-minute filing pressure.
Prepare territory-specific product knowledge before interviews
Stryker evaluates Sales Representative candidates on clinical knowledge and territory readiness, not just work authorization status. Arriving to interviews with familiarity of the specific product line for that opening, whether orthopaedic implants or endoscopy tools, signals you can contribute from day one and reduces employer hesitation around sponsorship timelines.
Frequently Asked Questions
Does Stryker sponsor H-1B visas for Service & Sales Representatives?
Yes, Stryker has an established track record of sponsoring H-1B visas for Service & Sales Representatives. Approval depends on whether the specific role qualifies as a specialty occupation under USCIS standards, which typically requires the position to mandate a degree in a specific field such as biomedical engineering or life sciences rather than accepting any bachelor's degree.
How do I apply for Service & Sales Representative jobs at Stryker?
You can apply directly through Stryker's careers portal or browse open roles on Migrate Mate, which filters positions at Stryker that are open to visa-sponsored candidates. Tailor your application to the specific product division and geography, since hiring decisions for Service & Sales Representatives are largely made at the regional manager level rather than centrally.
Which visa types does Stryker commonly use for Service & Sales Representative roles?
Stryker sponsors H-1B visas as the primary work authorization path for Service & Sales Representatives, and also supports F-1 OPT and STEM OPT for recent graduates in qualifying degree programs. For candidates pursuing permanent residence, Stryker has used PERM-based Green Card sponsorship through EB-2 and EB-3 categories, and TN visa status is available for qualified Canadian and Mexican nationals.
What qualifications does Stryker expect for Service & Sales Representative roles?
Stryker typically looks for a bachelor's degree in a science, engineering, or health-related field, though business degrees are accepted in some divisions. Relevant clinical exposure, medical device sales experience, or work in an operating room environment strengthens your candidacy significantly. For sponsored candidates, a degree that maps directly to the role's technical requirements makes H-1B specialty occupation classification more straightforward.
How long does the visa sponsorship process take once Stryker makes an offer?
For H-1B sponsorship, the process starts with a DOL Labor Condition Application, which takes one to three weeks. If you're filing under the standard cap, USCIS adjudication adds several months unless your employer opts for premium processing, which USCIS targets at 15 business days. For F-1 OPT candidates, authorization is typically already in place and no additional filing is required before your start date.