Service Tech Jobs at Albany Medical Center with Visa Sponsorship
Service Tech roles at Albany Medical Center put you at the intersection of clinical operations and technical support in one of New York's leading academic medical centers. Albany Medical Center has a track record of sponsoring international workers across multiple visa categories for this function, making it a realistic target for visa-dependent candidates.
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Get Access To All JobsDepartment/Unit: AMHS - Clinical Engineering
Work Shift: Day (United States of America)
Salary Range: $65,102.17 - $100,908.37
The Clinical Engineering Technician provides onsite and remote support for all medical equipment and systems and in person support needs. The Clinical Engineering Technician will take ownership of issues escalated to them and work to resolution utilizing all skills, experience, training, documentation and resources at their disposal. The Clinical Engineering Technician escalates and notifies employees appropriately according to documented standard operating procedures. The Clinical Engineering Technician is responsible for an exemplary customer service experience for all Albany Med employees during their interaction with Clinical Engineering. The Clinical Engineering Technician acts as a liaison between the customers and Information Services to resolve any issue that is reported, and will fulfill any project based or new requests that are assigned to them in the documented timelines. The individual will utilize their knowledge and experience in combination with departmental standard operating procedures, processes, documentation and training to resolve issues. The individual will receive little supervision and will have latitude in decision making on resolving issue. The individual is expected to escalate systemic issues that are appropriate to communicate to senior peers or management, while still taking ownership of any issue that needs to be resolved and using their experience and knowledge to determine and fulfill the resolution. The individual will have knowledge of and excel at providing customer service and ensure that all written and verbal interactions with users meet those standards. The individual will have exemplary personal work ethic and strive to work effectively and efficiently.
Typical responsibilities include:
- Respond to problems called in and repair the malfunctioning equipment in a timely manner, while resolving the root cause issue rather than the symptom of the issue
- Provide support with medical device troubleshooting, configuration and diagnostic tools
- Support enterprise future business growth and the movement and/or expansion of enterprise units
- Incorporate customer service standards into all daily work flows and actions
- Work as part of a team to meet goals set forth by Information Technology management
- Exceed documented and communicated statistical metrics that drive overall departmental performance
- Take ownership of issue and incident resolution
- Provide all support actions that assist in the betterment of the end user experience of the Albany Med community
Supervision
This position will provide guidance to the Clinical Engineering and Radiology Engineering Technician – Level I, II, and III positions, as well as train new Clinical Engineering Technician – Levels I, II, and III on their job responsibilities.
Contact with others
High degree of contact internal and external to Albany Med including any user of any Albany Med medical device or system.
Other
- Maintain current technical expertise in the rapidly changing technology of Albany Med
- Use customer feedback as a basis for taking actions, which solve customer problems quickly and effectively
- Provide best effort support for non-standard devices
- Participate in on-call rotation and help troubleshoot customer issues
- Perform at or above the Information Technology performance standards
- Fulfill department requirements in terms of providing work coverage and administration notification during periods of absence (personnel illness, vacation, education, etc.)
Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
Department/Unit: AMHS - Clinical Engineering
Work Shift: Day (United States of America)
Salary Range: $65,102.17 - $100,908.37
The Clinical Engineering Technician provides onsite and remote support for all medical equipment and systems and in person support needs. The Clinical Engineering Technician will take ownership of issues escalated to them and work to resolution utilizing all skills, experience, training, documentation and resources at their disposal. The Clinical Engineering Technician escalates and notifies employees appropriately according to documented standard operating procedures. The Clinical Engineering Technician is responsible for an exemplary customer service experience for all Albany Med employees during their interaction with Clinical Engineering. The Clinical Engineering Technician acts as a liaison between the customers and Information Services to resolve any issue that is reported, and will fulfill any project based or new requests that are assigned to them in the documented timelines. The individual will utilize their knowledge and experience in combination with departmental standard operating procedures, processes, documentation and training to resolve issues. The individual will receive little supervision and will have latitude in decision making on resolving issue. The individual is expected to escalate systemic issues that are appropriate to communicate to senior peers or management, while still taking ownership of any issue that needs to be resolved and using their experience and knowledge to determine and fulfill the resolution. The individual will have knowledge of and excel at providing customer service and ensure that all written and verbal interactions with users meet those standards. The individual will have exemplary personal work ethic and strive to work effectively and efficiently.
Typical responsibilities include:
- Respond to problems called in and repair the malfunctioning equipment in a timely manner, while resolving the root cause issue rather than the symptom of the issue
- Provide support with medical device troubleshooting, configuration and diagnostic tools
- Support enterprise future business growth and the movement and/or expansion of enterprise units
- Incorporate customer service standards into all daily work flows and actions
- Work as part of a team to meet goals set forth by Information Technology management
- Exceed documented and communicated statistical metrics that drive overall departmental performance
- Take ownership of issue and incident resolution
- Provide all support actions that assist in the betterment of the end user experience of the Albany Med community
Supervision
This position will provide guidance to the Clinical Engineering and Radiology Engineering Technician – Level I, II, and III positions, as well as train new Clinical Engineering Technician – Levels I, II, and III on their job responsibilities.
Contact with others
High degree of contact internal and external to Albany Med including any user of any Albany Med medical device or system.
Other
- Maintain current technical expertise in the rapidly changing technology of Albany Med
- Use customer feedback as a basis for taking actions, which solve customer problems quickly and effectively
- Provide best effort support for non-standard devices
- Participate in on-call rotation and help troubleshoot customer issues
- Perform at or above the Information Technology performance standards
- Fulfill department requirements in terms of providing work coverage and administration notification during periods of absence (personnel illness, vacation, education, etc.)
Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
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Get Access To All JobsTips for Finding Service Tech Jobs at Albany Medical Center Jobs
Document your biomedical or clinical equipment credentials
Albany Medical Center's Service Tech roles typically require hands-on experience with medical equipment maintenance. Gather certifications like CBET or manufacturer training records before applying. These credentials signal job-specific readiness and strengthen your visa petition's specialty occupation argument.
Target open roles across all Albany Medical campuses
Albany Medical Center posts Service Tech openings across its hospital, outpatient facilities, and affiliated sites. Search each location separately, since roles in different departments may have different sponsorship timelines and hiring managers with varying familiarity with the H-1B process.
Clarify sponsorship intent before the offer stage
Healthcare employers sometimes assume Service Tech candidates are locally authorized. Raise your visa status directly but professionally after a strong first-round interview, not in your cover letter. Framing it as a straightforward next step reduces hesitation from hiring teams unfamiliar with the process.
Align your OPT or CPT start date with equipment staffing cycles
Albany Medical Center's biomedical and facilities teams tend to fill Service Tech gaps around fiscal quarter transitions. If you're on F-1 OPT, time your applications so your authorization start date lands when headcount decisions are being made, not mid-budget cycle.
Use Migrate Mate to filter verified sponsoring Service Tech employers
Searching job boards broadly wastes time on employers with no sponsorship history. Migrate Mate lets you filter specifically for healthcare employers like Albany Medical Center that have sponsored roles in this function, so you apply where your visa status is already expected.
Confirm the employer's USCIS filing timeline against H-1B cap deadlines
For cap-subject H-1B candidates, registration opens in March for an October 1 start. Ask your Albany Medical Center recruiter whether their legal team files during the standard cap cycle or uses cap-exempt pathways, since academic medical centers sometimes qualify for cap-exempt petitions through affiliated research entities.
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Find Service Tech at Albany Medical Center JobsFrequently Asked Questions
Does Albany Medical Center sponsor H-1B visas for Service Techs?
Yes, Albany Medical Center has a demonstrated history of sponsoring H-1B visas for Service Tech roles. As an academic medical center, it may also qualify as a cap-exempt institution for certain positions affiliated with its research programs, which can allow H-1B petitions to be filed outside the standard annual lottery window. Confirm the applicable pathway with the recruiter during the offer stage.
How do I apply for Service Tech jobs at Albany Medical Center?
Applications go through Albany Medical Center's careers portal on their official website. Search for Service Tech or Biomedical Equipment Technician openings and apply directly. You can also browse verified open roles at Albany Medical Center filtered by visa sponsorship eligibility on Migrate Mate, which surfaces positions where sponsorship has been used for this function before.
Which visa types does Albany Medical Center commonly use for Service Tech roles?
Albany Medical Center sponsors H-1B visas for qualifying Service Tech positions and also accepts candidates on F-1 OPT and F-1 CPT for early-career or training-track roles. TN status is an option for Canadian and Mexican nationals whose technical qualifications fall under a USMCA-covered occupation category. The right visa type depends on your nationality, degree field, and the specific role's requirements.
What qualifications does Albany Medical Center expect for Service Tech candidates?
Albany Medical Center typically looks for candidates with a degree or formal training in biomedical engineering technology, electronics, or a closely related technical field, along with hands-on experience servicing clinical or diagnostic equipment. Manufacturer certifications for equipment brands common in hospital settings strengthen your application. For visa sponsorship purposes, your credentials also need to support a specialty occupation determination under USCIS standards.
How do I manage timing if I'm applying on F-1 OPT for a Service Tech role?
F-1 OPT gives you up to 12 months of work authorization after graduation, with a potential 24-month STEM extension if your degree qualifies. For a Service Tech role, your biomedical or engineering degree will typically support the STEM OPT extension. Apply early enough that your OPT start date aligns with Albany Medical Center's hiring cycle, and confirm your employer is enrolled in E-Verify, which is required for STEM OPT.
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