Program Manager Jobs at Axon with Visa Sponsorship
Axon hires Program Managers to drive cross-functional initiatives across its public safety and technology product lines. The company has a track record of sponsoring H-1B visas for this function, making it a realistic target if you're building a U.S. career in program or operations management.
See All Program Manager at Axon JobsOverview
Showing 5 of 37+ Program Manager Jobs at Axon jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 37+ Program Manager Jobs at Axon
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Program Manager Jobs at Axon.
Get Access To All JobsJoin Axon and be a Force for Good.
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
Axon is seeking a results-driven and experienced Senior Technical Sustainment Manager to drive customer satisfaction, product enablement, and feature adoption throughout the Records Management System (RMS) deployment lifecycle. This role plays a pivotal part in ensuring accurate scoping so we sign customers with confidence, and they continue to thrive on Records after they graduate from their dedicated Technical Account Managers. You will drive feature enablement, promote customer adoption, and lead sustainment initiatives that extend well beyond go-live through structured training, quality assurance, and advanced escalation support.
The ideal candidate brings a proven track record of cross-functional leadership, with hands-on experience in program management, technical enablement of SaaS products, training strategy, and customer success across complex enterprise solutions. Success in this role requires a long-term mindset—focusing on full product utilization, value realization, and continuous learning for our customers.
Location: US-based Axon hub sites (Atlanta, Boston, Denver, Scottsdale, Austin, Chicago, Charlotte, or Seattle metro areas)
Travel: 30-40%
Reports to: Senior Director
As a Senior Technical Sustainment Manager focused on customer enablement, you will own a portfolio of law enforcement agencies who have completed their initial RMS implementation, and have achieved sustained adoption with their initial build. Your mission is to ensure these agencies continue to realize value from their investment by supporting post-deployment growth, driving sustained feature adoption, and serving as their strategic technical partner. You will bridge the gap between initial go-live and long-term operational maturity, ensuring they evolve and expand their usage of RMS in parallel with their operations. Your role will include (but not limited to):
- Serve as an operational RMS expert embedded within the Productivity PSO team to support pre-sales and post-deployment needs.
- Act as a liaison between Sales, services, and Product to validate Statements of Work (SOW) and unique customer requirements, ensuring alignment with the current and future state of the RMS product roadmap.
- Serve as a critical escalation resource for post-deployment issues outside normal customer support for agencies without a Technical Account Manager (TAM).
- Increase team bandwidth and throughput by serving as a sustainment resource to address escalated customer challenges.
- Project-manage new customer requests for services such as a 3rd-party integration for deployed customers without TAMs.
- Measure and report out on customer satisfaction/sentiment on a quarterly basis for all your supported agencies.
- Continually educate your supported agencies with training and information about new features to support ongoing customer adoption.
- Routinely audit the health of your agencies' environments and configuration to continually improve their operational effectiveness.
- Collate and share the most impactful customer feedback across the agencies you support for the Product team's awareness and prioritization.
What You Bring
- 5+ years of experience in program or project management, enablement, or related roles in a technical or SaaS environment.
- Proven experience developing and delivering training programs and customer education initiatives.
- Strong cross-functional collaboration skills, with demonstrated ability to influence and align teams.
- Excellent communication and presentation skills, including experience hosting webinars or training sessions.
- Proven ability to thrive in dynamic, evolving environments and to deliver results autonomously and collaboratively.
Preferred Qualifications
- Experience with public safety or government technology deployments.
- Familiarity with complex enterprise software.
- Certification in Project Management (PMP, Agile, etc.) or Enablement (ATD, etc.) is a plus.
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work
The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 141,000 in the lowest geographic market and USD 225,600 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.
Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Join Axon and be a Force for Good.
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
Axon is seeking a results-driven and experienced Senior Technical Sustainment Manager to drive customer satisfaction, product enablement, and feature adoption throughout the Records Management System (RMS) deployment lifecycle. This role plays a pivotal part in ensuring accurate scoping so we sign customers with confidence, and they continue to thrive on Records after they graduate from their dedicated Technical Account Managers. You will drive feature enablement, promote customer adoption, and lead sustainment initiatives that extend well beyond go-live through structured training, quality assurance, and advanced escalation support.
The ideal candidate brings a proven track record of cross-functional leadership, with hands-on experience in program management, technical enablement of SaaS products, training strategy, and customer success across complex enterprise solutions. Success in this role requires a long-term mindset—focusing on full product utilization, value realization, and continuous learning for our customers.
Location: US-based Axon hub sites (Atlanta, Boston, Denver, Scottsdale, Austin, Chicago, Charlotte, or Seattle metro areas)
Travel: 30-40%
Reports to: Senior Director
As a Senior Technical Sustainment Manager focused on customer enablement, you will own a portfolio of law enforcement agencies who have completed their initial RMS implementation, and have achieved sustained adoption with their initial build. Your mission is to ensure these agencies continue to realize value from their investment by supporting post-deployment growth, driving sustained feature adoption, and serving as their strategic technical partner. You will bridge the gap between initial go-live and long-term operational maturity, ensuring they evolve and expand their usage of RMS in parallel with their operations. Your role will include (but not limited to):
- Serve as an operational RMS expert embedded within the Productivity PSO team to support pre-sales and post-deployment needs.
- Act as a liaison between Sales, services, and Product to validate Statements of Work (SOW) and unique customer requirements, ensuring alignment with the current and future state of the RMS product roadmap.
- Serve as a critical escalation resource for post-deployment issues outside normal customer support for agencies without a Technical Account Manager (TAM).
- Increase team bandwidth and throughput by serving as a sustainment resource to address escalated customer challenges.
- Project-manage new customer requests for services such as a 3rd-party integration for deployed customers without TAMs.
- Measure and report out on customer satisfaction/sentiment on a quarterly basis for all your supported agencies.
- Continually educate your supported agencies with training and information about new features to support ongoing customer adoption.
- Routinely audit the health of your agencies' environments and configuration to continually improve their operational effectiveness.
- Collate and share the most impactful customer feedback across the agencies you support for the Product team's awareness and prioritization.
What You Bring
- 5+ years of experience in program or project management, enablement, or related roles in a technical or SaaS environment.
- Proven experience developing and delivering training programs and customer education initiatives.
- Strong cross-functional collaboration skills, with demonstrated ability to influence and align teams.
- Excellent communication and presentation skills, including experience hosting webinars or training sessions.
- Proven ability to thrive in dynamic, evolving environments and to deliver results autonomously and collaboratively.
Preferred Qualifications
- Experience with public safety or government technology deployments.
- Familiarity with complex enterprise software.
- Certification in Project Management (PMP, Agile, etc.) or Enablement (ATD, etc.) is a plus.
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work
The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 141,000 in the lowest geographic market and USD 225,600 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.
Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
See all 37+ Program Manager at Axon jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Program Manager at Axon roles.
Get Access To All JobsTips for Finding Program Manager Jobs at Axon Jobs
Frame your PM credentials around hardware-software programs
Axon builds physical devices alongside cloud platforms, so program management experience that spans both hardware and software delivery cycles will read as a stronger fit than pure software PM backgrounds. Highlight cross-functional delivery experience explicitly on your resume.
Target Axon's product operations and go-to-market teams
Axon posts Program Manager roles across distinct tracks, including product operations, field enablement, and retail channel programs. Applying to the specific track that matches your background increases your chances of clearing the initial screen rather than landing in a general applicant pool.
Confirm sponsorship willingness before your final interview round
Ask your recruiter directly whether the specific role is approved for H-1B sponsorship before you reach the offer stage. Individual hiring managers often support sponsorship while a requisition-level approval is still pending, and surfacing this early avoids wasted time on both sides.
Understand how cap-subject timing affects your start date
H-1B cap-subject petitions have an October 1 start date, which means if your offer comes outside the lottery window, you and Axon will need to plan for a gap. Axon's HR team will coordinate this, but you should understand the USCIS fiscal year timeline so you can negotiate your start date accordingly.
Use Migrate Mate to filter open Program Manager roles at Axon
Axon's Program Manager openings are spread across multiple product lines and locations. Use Migrate Mate to filter specifically for Axon roles that support H-1B sponsorship, so you're applying to positions where sponsorship is already confirmed rather than guessing from the job description.
Prepare your LCA documentation before the offer letter arrives
Once Axon extends an offer, your employer files a Labor Condition Application with the DOL before submitting the H-1B petition to USCIS. Gathering your degree transcripts, employment verification letters, and a clear job description that demonstrates specialty occupation status in advance shortens the overall filing timeline.
Program Manager at Axon jobs are hiring across the US. Find yours.
Find Program Manager at Axon JobsFrequently Asked Questions
Does Axon sponsor H-1B visas for Program Managers?
Yes, Axon has sponsored H-1B visas for Program Manager roles. Sponsorship approval is handled at the requisition level, so not every open posting will include it. Confirm with the recruiter early in the process that the specific role you're applying to is approved for H-1B sponsorship before you invest time in later interview rounds.
Which visa types are commonly used for Program Manager roles at Axon?
The H-1B is the most common work visa path for Program Manager roles at Axon. Program management meets the USCIS specialty occupation standard when the role requires a bachelor's degree or higher in a specific field such as engineering, computer science, or business. Candidates already holding an H-1B with a prior employer may be eligible for a transfer without re-entering the cap lottery.
How do I apply for Program Manager jobs at Axon?
Applications go through Axon's careers portal. Axon's Program Manager roles are segmented by product line and function, so read each posting carefully to match your experience to the specific track. Tailor your resume to reflect cross-functional program delivery and any experience with hardware-software or go-to-market programs. You can also browse open sponsoring roles at Axon through Migrate Mate to identify which postings are actively seeking H-1B candidates.
What qualifications does Axon expect for Program Manager roles?
Axon typically looks for candidates with a bachelor's degree in engineering, business, or a related field, along with demonstrated experience managing complex, cross-functional programs. Familiarity with agile or stage-gate delivery frameworks is common across postings. For H-1B purposes, your degree and job duties need to align clearly, so make sure your application materials reflect the specific discipline your degree covers.
How do I plan around H-1B filing timelines when targeting Axon?
USCIS opens H-1B cap registration in March each year, with an October 1 start date for selected petitions. If you receive an offer from Axon outside that window, your start date will be pushed to the following October unless you're cap-exempt. Factor roughly 6 to 12 months from registration to an approved start date into your planning, and discuss timing constraints with Axon's HR team as early as possible.
See which Program Manager at Axon employers are hiring and sponsoring visas right now.
Search Program Manager at Axon Jobs