Business Manager Jobs at First Horizon Bank with Visa Sponsorship
Business Manager jobs at First Horizon Bank lead branch operations, client portfolios, and regional growth initiatives across its Southeast-focused network. The bank has a track record of sponsoring international professionals in business and financial management functions, making it a credible target for candidates who need work visa support.
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Get Access To All JobsLocation: On site at location listed in job posting.
At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone’s ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time.
Please note: this is NOT a remote nor work from home position.
Position Overview:
As a Business Service Center virtual banker, you will be the driving force behind delivering an exceptional experience to our business clients. As a Business Service Center Virtual Banker, you'll work both independently and as part of a dynamic team to ensure our business client’s banking needs are met with precision and efficiency. Each interaction is an opportunity to connect with our business clients and internal business partners and strengthen the client’s relationship with First Horizon Bank.
Essential Duties and Responsibilities:
- Ensure all callers are accurately identified complying with policy and procedure
- Connect and provide support to business clients and internal business partners via telephone and virtual channels on all business products.
- Research and resolve business client and internal business partner requests ensuring accurate information and timely resolution. Escalate as necessary ensuring any complaints are forwarded to the appropriate team for resolution.
- Assist with account maintenance as outlined in policy and procedure
- Adhere to all department policy and procedures
- Provide exceptional client experience striving for one contact resolution
- Provide feedback to improve the client experience
Education and/or Work Experience Requirements:
- High school diploma or equivalent required
- Minimum two years of customer service experience or equivalent combination of education, training, and experience
- Strong computer skills and ability to use multiple applications simultaneously
- Bilingual in English and Spanish is a plus
- Excellent verbal and written communication skills with emphasis on grammar and etiquette
Physical Requirements:
- Ability to safely and successfully perform the essential job functions consistent with or without the ADA, FMLA and other federal, state and local standards, including qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
- Must be able to talk, listen and speak clearly on telephone.
Shift Availability:
- Business Service Center will be open from 8 am-7 pm Monday – Friday. Shift will be within this time and will be assigned during training.
Training Schedule
-
8 weeks duration
-
Week 1-3: Monday - Friday / 8:30 AM - 5:00 PM
- Week 4-7: Work assigned scheduled shift
- Week 8: Monday - Friday 8:30 AM - 5:00 PM
- Week 9: Work assigned scheduled shift
Training class date:
November 30, 2026
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.
Benefit Highlights
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More - FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Location: On site at location listed in job posting.
At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone’s ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time.
Please note: this is NOT a remote nor work from home position.
Position Overview:
As a Business Service Center virtual banker, you will be the driving force behind delivering an exceptional experience to our business clients. As a Business Service Center Virtual Banker, you'll work both independently and as part of a dynamic team to ensure our business client’s banking needs are met with precision and efficiency. Each interaction is an opportunity to connect with our business clients and internal business partners and strengthen the client’s relationship with First Horizon Bank.
Essential Duties and Responsibilities:
- Ensure all callers are accurately identified complying with policy and procedure
- Connect and provide support to business clients and internal business partners via telephone and virtual channels on all business products.
- Research and resolve business client and internal business partner requests ensuring accurate information and timely resolution. Escalate as necessary ensuring any complaints are forwarded to the appropriate team for resolution.
- Assist with account maintenance as outlined in policy and procedure
- Adhere to all department policy and procedures
- Provide exceptional client experience striving for one contact resolution
- Provide feedback to improve the client experience
Education and/or Work Experience Requirements:
- High school diploma or equivalent required
- Minimum two years of customer service experience or equivalent combination of education, training, and experience
- Strong computer skills and ability to use multiple applications simultaneously
- Bilingual in English and Spanish is a plus
- Excellent verbal and written communication skills with emphasis on grammar and etiquette
Physical Requirements:
- Ability to safely and successfully perform the essential job functions consistent with or without the ADA, FMLA and other federal, state and local standards, including qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
- Must be able to talk, listen and speak clearly on telephone.
Shift Availability:
- Business Service Center will be open from 8 am-7 pm Monday – Friday. Shift will be within this time and will be assigned during training.
Training Schedule
-
8 weeks duration
-
Week 1-3: Monday - Friday / 8:30 AM - 5:00 PM
- Week 4-7: Work assigned scheduled shift
- Week 8: Monday - Friday 8:30 AM - 5:00 PM
- Week 9: Work assigned scheduled shift
Training class date:
November 30, 2026
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.
Benefit Highlights
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More - FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
See all Business Manager Jobs at First Horizon Bank
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Business Manager Jobs at First Horizon Bank.
Get Access To All JobsTips for Finding Business Manager Jobs at First Horizon Bank
Frame your credentials around banking operations
First Horizon prioritizes Business Managers with direct experience in commercial lending, deposit growth, or branch P&L oversight. Translate your background into those terms on your resume before applying, not after you get the interview call.
Verify E-Verify enrollment before your application
Banks regulated at the federal level are typically E-Verify participants, which is a prerequisite for hiring F-1 OPT and CPT workers. Confirming this early means you won't lose weeks waiting on an answer that should have been a day-one check.
Target regional branches with active hiring momentum
First Horizon's Business Manager openings cluster around its core Southeast footprint. Use Migrate Mate to filter open roles by location and sponsorship type so you're applying to branches that are actively hiring, not just posting.
Align your offer timing with H-1B cap deadlines
If you need cap-subject H-1B sponsorship, your offer needs to be in place before the March USCIS registration window. Start conversations with First Horizon recruiters in the fall to give the bank enough lead time to prepare the petition.
Clarify PERM requirements for management-level roles
Business Manager positions often qualify for EB-2 or EB-3 sponsorship, but DOL's PERM process requires the employer to document a minimum degree and experience standard in the job description. Ask your recruiter early whether the posted role has been benchmarked for PERM filings.
Prepare a TN packet if you hold Canadian or Mexican citizenship
TN classification covers management consultants and certain business roles, and it can be issued at the port of entry without a prior USCIS petition. Confirm with First Horizon's HR team whether your specific Business Manager duties fit the TN category before your start date.
Frequently Asked Questions
Does First Horizon Bank sponsor H-1B visas for Business Managers?
Yes, First Horizon Bank sponsors H-1B visas for Business Manager roles. The bank has a documented history of filing H-1B petitions for business and financial management positions. Because cap-subject H-1B petitions require USCIS registration in March, you'll want to secure your offer well before that window opens to give the employer time to prepare the filing.
How do I apply for Business Manager jobs at First Horizon Bank?
You can browse open Business Manager roles at First Horizon Bank directly through Migrate Mate, which filters positions by visa sponsorship type so you only see roles the bank is actively hiring for. From there, applications go through First Horizon's careers portal. Tailor your resume to reflect branch management, client portfolio growth, or commercial banking operations, since those are the functions this role covers.
Which visa types does First Horizon Bank commonly use for Business Manager roles?
First Horizon sponsors several visa categories for Business Manager positions, including H-1B, F-1 OPT, F-1 CPT, TN visa, J-1 visa, and employment-based Green Card pathways such as EB-2 and EB-3. The right category depends on your citizenship, current status, and career stage. Candidates already on OPT can often start quickly, while H-1B and PERM-based Green Card routes involve longer lead times.
What qualifications does First Horizon Bank expect for Business Manager roles?
First Horizon typically looks for candidates with a bachelor's degree in business, finance, or a related field, along with experience managing client relationships or branch-level operations in a banking environment. For senior positions, familiarity with commercial lending portfolios or deposit growth strategies strengthens your application. The bank operates primarily across the Southeast, so regional market knowledge is a practical differentiator.
How long does the visa sponsorship process take for a Business Manager role at First Horizon Bank?
Timeline depends on the visa type. F-1 OPT authorization can be in place within a few weeks if your I-20 is current. H-1B sponsorship tied to the annual cap runs on a fixed calendar and requires filing by April 1 for an October 1 start. PERM-based Green Card sponsorship through DOL typically takes 12 to 24 months or longer before reaching the I-140 stage.