Sales Jobs at First Horizon Bank with Visa Sponsorship
First Horizon Bank hires for Sales roles across retail banking, commercial lending, and wealth management, and has a track record of sponsoring international candidates in this function. If you're targeting a client-facing or business development position here, the company's regional footprint and sponsorship history make it a realistic option.
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Get Access To All JobsLocation: Onsite at the location listed in the job posting.
Summary
The Salesforce CRM User Support Specialist is a member of the Marketing team, reporting to the Data and Campaign Manager. This position is responsible for providing frontline support to bankers across the organization using the Salesforce Financial Services Cloud CRM. This role manages and resolves user-submitted tickets, troubleshoots system issues, supports data integrity, and ensures consistent adoption of CRM best practices. The ideal candidate combines strong customer service skills with functional Salesforce knowledge and a problem-solving mindset.
Roles and Responsibilities:
- Monitor and respond to Salesforce Financial Services Cloud related support tickets submitted through the CRM work request system.
- Diagnose and resolve user issues related to navigation, reporting, data entry, automation, and permissions.
- Escalate complex technical issues to Salesforce Administrators or Developers as needed.
- Maintain detailed documentation of support work request resolutions and recurring issues.
- Assist with user account setup, deactivation, and permission updates.
- Support role hierarchy, profile adjustments, and banking center assignments.
- Work closely with Marketing team members to gather and document requirements, ensuring that the platform meets their needs.
- Demonstrate features and functionality that enable campaigns to business partners.
- Coordinate and provide training to users on new features and functionalities within Salesforce.
- In conjunction with Product Owners and Managers, create and maintain user documentation, FAQs, and knowledge base articles.
- Strong understanding of Salesforce standard objects (Leads, Accounts, Contacts, Opportunities, Relationships, etc.).
Related Qualities:
- Demonstrates critical thinking skills, ability to accurately analyze information and make sound decisions.
- Must have strong oral and written communication skills, communicating complex findings in a clear and understandable manner.
- Demonstrated ability to work independently while taking initiative and accountability for achieving results.
- The ability to successfully partner with multiple stakeholders and thrive in a fluid environment while managing multiple priorities.
- Enjoys new challenges and has a growth mindset.
- Must champion the importance of the quality and accuracy of data and information leveraged by our customers and banking partners.
Important Knowledge and Skills:
- Marketing Campaign Management – demonstrated understanding of the application of Marketing campaigns across channels, including offer and incentive-based programs.
- Salesforce.com – Salesforce CRM (Financial Services Cloud, Sales / Service Clouds, Marketing Cloud).
- Salesforce Marketing Cloud, Journey Builder, Salesforce Loyalty Cloud and related capabilities are a plus.
- Banking and Financial Services: Domain knowledge related to consumer and commercial banking, customer journeys, customer experience (CX).
Qualifications
- 1–3 years of experience supporting Salesforce CRM users preferably in a banking or financial services environment.
- Bachelor’s Degree and/or Job Experience Equivalent.
About us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.
Benefit Highlights
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More - FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
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Location: Onsite at the location listed in the job posting.
Summary
The Salesforce CRM User Support Specialist is a member of the Marketing team, reporting to the Data and Campaign Manager. This position is responsible for providing frontline support to bankers across the organization using the Salesforce Financial Services Cloud CRM. This role manages and resolves user-submitted tickets, troubleshoots system issues, supports data integrity, and ensures consistent adoption of CRM best practices. The ideal candidate combines strong customer service skills with functional Salesforce knowledge and a problem-solving mindset.
Roles and Responsibilities:
- Monitor and respond to Salesforce Financial Services Cloud related support tickets submitted through the CRM work request system.
- Diagnose and resolve user issues related to navigation, reporting, data entry, automation, and permissions.
- Escalate complex technical issues to Salesforce Administrators or Developers as needed.
- Maintain detailed documentation of support work request resolutions and recurring issues.
- Assist with user account setup, deactivation, and permission updates.
- Support role hierarchy, profile adjustments, and banking center assignments.
- Work closely with Marketing team members to gather and document requirements, ensuring that the platform meets their needs.
- Demonstrate features and functionality that enable campaigns to business partners.
- Coordinate and provide training to users on new features and functionalities within Salesforce.
- In conjunction with Product Owners and Managers, create and maintain user documentation, FAQs, and knowledge base articles.
- Strong understanding of Salesforce standard objects (Leads, Accounts, Contacts, Opportunities, Relationships, etc.).
Related Qualities:
- Demonstrates critical thinking skills, ability to accurately analyze information and make sound decisions.
- Must have strong oral and written communication skills, communicating complex findings in a clear and understandable manner.
- Demonstrated ability to work independently while taking initiative and accountability for achieving results.
- The ability to successfully partner with multiple stakeholders and thrive in a fluid environment while managing multiple priorities.
- Enjoys new challenges and has a growth mindset.
- Must champion the importance of the quality and accuracy of data and information leveraged by our customers and banking partners.
Important Knowledge and Skills:
- Marketing Campaign Management – demonstrated understanding of the application of Marketing campaigns across channels, including offer and incentive-based programs.
- Salesforce.com – Salesforce CRM (Financial Services Cloud, Sales / Service Clouds, Marketing Cloud).
- Salesforce Marketing Cloud, Journey Builder, Salesforce Loyalty Cloud and related capabilities are a plus.
- Banking and Financial Services: Domain knowledge related to consumer and commercial banking, customer journeys, customer experience (CX).
Qualifications
- 1–3 years of experience supporting Salesforce CRM users preferably in a banking or financial services environment.
- Bachelor’s Degree and/or Job Experience Equivalent.
About us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.
Benefit Highlights
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More - FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Follow Us
X formerly Twitter
YouTube
See all 64+ Sales at First Horizon Bank jobs
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Get Access To All JobsTips for Finding Sales Jobs at First Horizon Bank Jobs
Align your credentials to banking sales requirements
First Horizon's Sales roles often require FINRA licensing (Series 6, 7, or 63) alongside a relevant degree. Get your transcripts evaluated through a NACES-approved service before applying so your credentials are ready when the offer comes.
Target roles in commercial and wealth management
First Horizon's commercial banking and wealth management divisions are where sponsored Sales hires tend to cluster. Focus your search on relationship manager, business development, and private banking titles rather than entry-level retail positions.
Browse open Sales roles on Migrate Mate
Searching broadly misses roles at companies with real sponsorship history. Use Migrate Mate to filter First Horizon Bank's open Sales positions by visa type so you're only applying where sponsorship is a genuine option.
Raise sponsorship early in recruiter conversations
Banking recruiters often screen for work authorization in the first call. Confirm First Horizon's HR team handles I-129 filings internally or through outside counsel before investing time in their process, so there are no surprises at the offer stage.
Time your H-1B applications around USCIS cap deadlines
If you need a new H-1B, the registration window opens in March and the cap-subject lottery is held before October 1. Plan your interview process so any offer lands in time for your employer to file before the registration deadline.
Document client-facing achievements in measurable terms
First Horizon evaluates Sales candidates on revenue generation and portfolio growth. Frame your resume around specific outcomes, like retention rates or loan volume managed, since these metrics translate directly to the specialty occupation and LCA wage-level analysis DOL reviews.
Sales at First Horizon Bank jobs are hiring across the US. Find yours.
Find Sales at First Horizon Bank JobsFrequently Asked Questions
Does First Horizon Bank sponsor H-1B visas for Sales roles?
Yes, First Horizon Bank has sponsored H-1B visas for Sales positions. Their sponsored roles in this function have spanned commercial banking, wealth management, and relationship management titles. Sponsorship is not automatic for every opening, so confirm authorization support directly with the recruiter before progressing far into the interview process.
How do I apply for Sales jobs at First Horizon Bank?
Start by browsing current openings on Migrate Mate, where First Horizon Bank's Sales roles are filtered by visa sponsorship eligibility so you can identify positions that fit your situation. Apply directly through the company's careers portal, and in your cover letter or initial outreach, note your visa category and availability timeline upfront to avoid late-stage mismatches.
Which visa types does First Horizon Bank commonly use for Sales roles?
First Horizon Bank has sponsored H-1B, TN, F-1 OPT, and F-1 CPT visa holders for Sales roles, and has supported Green Card pathways through EB-2 and EB-3 classifications. TN is available to Canadian and Mexican nationals in qualifying professional categories. F-1 CPT and OPT are common entry points for recent graduates before transitioning to employer-sponsored status.
What qualifications does First Horizon Bank expect for sponsored Sales candidates?
Most sponsored Sales hires at First Horizon hold a bachelor's degree in finance, business, economics, or a related field. FINRA licensing such as the Series 6, 7, or 63 is frequently required or expected within a set timeframe after hire. Demonstrated experience in client acquisition, portfolio management, or commercial lending strengthens an application considerably for specialty occupation review.
How do I time my job search if I'm on F-1 OPT and need H-1B sponsorship?
USCIS H-1B registration opens each March for an October 1 start date. If you're on F-1 OPT, your employer needs to file your H-1B petition by around April 1. Start targeting First Horizon Bank's Sales openings at least four to six months before that window so the offer, LCA filing with DOL, and USCIS registration can all align within the required timeline.
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