Operations Jobs at Gong with Visa Sponsorship
Gong hires Operations professionals to support the systems, processes, and strategy behind its revenue intelligence platform. The company has a history of sponsoring employment-based Green Cards for qualified Operations hires, making it a viable path for international candidates building a long-term career in U.S. technology.
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Get Access To All JobsINTRODUCTION
Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth. The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, understand and act on all customer interactions in a single, integrated platform. More than 4,000 companies around the world rely on Gong to support their go-to-market strategies and grow revenue efficiently.
ROLE AND RESPONSIBILITIES
We are looking for a strategic, data-driven, and highly collaborative Field Operations Manager to act as the dedicated business partner to our Solutions organization - which includes Solution Engineering, Value Engineering, Product Outcomes Managers, Demo Engineering, and Instructional Design. In this role, you will sit at the intersection of strategy, operations, analytics, and change management. You won't just report on the news; you will help make it. You will partner with Solutions leadership to define the strategy, while simultaneously rolling up your sleeves to build the infrastructure, processes, and cadence required to execute that strategy. You will act as the "Voice of the Field," working cross-functionally with Finance, Recruiting, Operations, Strategy, Enablement, and Product to secure the resources and alignment necessary for the Solutions team to deliver exceptional value to Gong customers.
Responsibilities
Strategic Planning & Resource Management
- Operational Strategy: Partner with Solutions leadership to design the long-term operational strategy, moving beyond day-to-day tactics to drive scalable growth.
- Capacity Planning: Look around corners and prepare multiple quarters ahead. Collaborate with the Strategy team on robust capacity models to identify hiring needs, prioritize resources, and ensure the team is staffed to meet future demand.
- Business Partnering: Act as the primary liaison between the Solutions organization and back-office functions (Finance, HR/Recruiting, Deal Desk) to remove friction and secure necessary headcount and budget.
Operational Excellence & Rhythm of Business
- Process Definition: Define, document, and enforce standard operating procedures (SOPs) to ensure consistency in customer experience and internal operations.
- Operating Rhythm: Own the cadence of the business. Define and drive key motions for the leadership team to ensure accountability and transparency.
- Change Management: Lead the rollout of new initiatives, tools, and processes. Ensure field readiness and drive high adoption rates across the Solutions team.
- Project Management: Lead cross-functional projects aimed at improving win-rates, retention, and adoption.
Analytics & Performance Management
- Performance Drivers: Monitor key metrics (Win-Rates, Stage Conversion, Impacted ARR, Adoption). Identify trends and proactively recommend actions to improve performance.
- Data-Driven Insights: Translate complex data into actionable insights. Tell the story behind the numbers to influence leadership decisions.
BASIC QUALIFICATIONS
- Experience: 4-6 years of total experience in Revenue Operations, Business Operations, Strategy, or Analytics roles.
- Industry Context: 1-2 years of specific experience supporting a Sales or Technical Sales organization (SaaS experience preferred).
- Analytical Prowess: Strong proficiency in Excel/Google Sheets and experience with SQL.
- Strategic Thinker: Ability to see the "big picture" while managing the details. You can flip between high-level strategy and deep-dive analytics seamlessly.
- Communication: Exceptional written and verbal communication skills. You can explain complex operational concepts to non-technical stakeholders and influence without authority.
PREFERRED QUALIFICATIONS
Perks & Benefits
- We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
- Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
- Mental Health benefits with covered therapy and coaching.
- 401(k) program to help you invest in your future.
- Education & learning stipend for personal growth and development.
- Flexible vacation time to promote a healthy work-life blend.
- Paid parental leave to support you and your family.
- Company-wide recharge days each quarter.
- Work from home stipend to help you succeed in a remote environment.
COMPENSATION
The annual salary hiring range for this position is $115,000 - $183,000 USD. Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.
Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.
To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.
INTRODUCTION
Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth. The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, understand and act on all customer interactions in a single, integrated platform. More than 4,000 companies around the world rely on Gong to support their go-to-market strategies and grow revenue efficiently.
ROLE AND RESPONSIBILITIES
We are looking for a strategic, data-driven, and highly collaborative Field Operations Manager to act as the dedicated business partner to our Solutions organization - which includes Solution Engineering, Value Engineering, Product Outcomes Managers, Demo Engineering, and Instructional Design. In this role, you will sit at the intersection of strategy, operations, analytics, and change management. You won't just report on the news; you will help make it. You will partner with Solutions leadership to define the strategy, while simultaneously rolling up your sleeves to build the infrastructure, processes, and cadence required to execute that strategy. You will act as the "Voice of the Field," working cross-functionally with Finance, Recruiting, Operations, Strategy, Enablement, and Product to secure the resources and alignment necessary for the Solutions team to deliver exceptional value to Gong customers.
Responsibilities
Strategic Planning & Resource Management
- Operational Strategy: Partner with Solutions leadership to design the long-term operational strategy, moving beyond day-to-day tactics to drive scalable growth.
- Capacity Planning: Look around corners and prepare multiple quarters ahead. Collaborate with the Strategy team on robust capacity models to identify hiring needs, prioritize resources, and ensure the team is staffed to meet future demand.
- Business Partnering: Act as the primary liaison between the Solutions organization and back-office functions (Finance, HR/Recruiting, Deal Desk) to remove friction and secure necessary headcount and budget.
Operational Excellence & Rhythm of Business
- Process Definition: Define, document, and enforce standard operating procedures (SOPs) to ensure consistency in customer experience and internal operations.
- Operating Rhythm: Own the cadence of the business. Define and drive key motions for the leadership team to ensure accountability and transparency.
- Change Management: Lead the rollout of new initiatives, tools, and processes. Ensure field readiness and drive high adoption rates across the Solutions team.
- Project Management: Lead cross-functional projects aimed at improving win-rates, retention, and adoption.
Analytics & Performance Management
- Performance Drivers: Monitor key metrics (Win-Rates, Stage Conversion, Impacted ARR, Adoption). Identify trends and proactively recommend actions to improve performance.
- Data-Driven Insights: Translate complex data into actionable insights. Tell the story behind the numbers to influence leadership decisions.
BASIC QUALIFICATIONS
- Experience: 4-6 years of total experience in Revenue Operations, Business Operations, Strategy, or Analytics roles.
- Industry Context: 1-2 years of specific experience supporting a Sales or Technical Sales organization (SaaS experience preferred).
- Analytical Prowess: Strong proficiency in Excel/Google Sheets and experience with SQL.
- Strategic Thinker: Ability to see the "big picture" while managing the details. You can flip between high-level strategy and deep-dive analytics seamlessly.
- Communication: Exceptional written and verbal communication skills. You can explain complex operational concepts to non-technical stakeholders and influence without authority.
PREFERRED QUALIFICATIONS
Perks & Benefits
- We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
- Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
- Mental Health benefits with covered therapy and coaching.
- 401(k) program to help you invest in your future.
- Education & learning stipend for personal growth and development.
- Flexible vacation time to promote a healthy work-life blend.
- Paid parental leave to support you and your family.
- Company-wide recharge days each quarter.
- Work from home stipend to help you succeed in a remote environment.
COMPENSATION
The annual salary hiring range for this position is $115,000 - $183,000 USD. Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.
Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.
To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.
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Get Access To All JobsTips for Finding Operations Jobs at Gong Jobs
Frame Your Experience Around Revenue Operations
Gong sits at the intersection of sales technology and data, so Operations candidates who can speak to CRM administration, go-to-market process design, or revenue analytics are far more compelling than generalist ops profiles. Tailor your resume language to reflect that context.
Target Roles With Employer-Sponsored Green Card Language
Gong's sponsorship history leans toward permanent residency pathways rather than H-1B transfers. When reviewing job postings, look for language about long-term sponsorship eligibility, which signals that PERM-based EB-2 or EB-3 filings are on the table for that role.
Get Your Educational Credentials Evaluated Early
PERM and EB-2 filings require documented proof that your degree meets the position's minimum requirements. If your degree is from outside the U.S., order a credential evaluation from a NACES-approved agency before you reach the offer stage to avoid delays.
Understand the PERM Timeline Before Negotiating Your Start Date
The PERM labor certification process through DOL typically takes six to eighteen months before an I-140 petition can be filed. If Gong intends to sponsor you through this route, factor that runway into any conversation about your start date and interim work authorization.
Use Migrate Mate to Identify Gong Operations Openings
Operations roles at Gong are posted across multiple functions and seniority levels, making it easy to miss relevant openings. Use Migrate Mate to filter specifically for visa-sponsoring Operations positions at Gong and track new listings as they go live.
Clarify Sponsorship Scope During the Offer Call
Some employers sponsor only H-1B transfers while others commit to the full Green Card process. Ask Gong's recruiting team directly whether sponsorship includes PERM and I-140 filing, not just initial work authorization, so you understand the full scope before signing.
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Find Operations at Gong JobsFrequently Asked Questions
Does Gong sponsor H-1B visas for Operations roles?
Gong's primary sponsorship activity for Operations roles is centered on employment-based Green Card pathways, specifically EB-2 and EB-3 categories requiring PERM labor certification through the DOL. If you're currently on an H-1B with another employer, you'd typically need Gong to file an H-1B transfer in addition to initiating the Green Card process. Confirm the specific scope of sponsorship with the recruiting team during the offer stage.
How do I apply for Operations jobs at Gong?
Applications go through Gong's careers page, where Operations roles span functions like Revenue Operations, Business Operations, and Sales Operations. You can also find and filter visa-sponsoring Operations positions at Gong through Migrate Mate, which surfaces relevant openings and flags sponsorship eligibility. Tailor your application to Gong's revenue intelligence context, and be direct about your visa status in early recruiter conversations.
Which visa types does Gong commonly use for Operations hires?
Gong's sponsorship track record for Operations roles points toward employment-based immigrant visas, specifically the EB-2 and EB-3 Green Card categories. These are filed through the PERM labor certification process with the DOL, followed by an I-140 petition with USCIS. Candidates who need immediate work authorization should discuss whether an H-1B transfer or other nonimmigrant status can bridge the gap while the Green Card process proceeds.
What qualifications does Gong expect for Operations roles?
Gong typically looks for Operations professionals with experience in revenue operations, go-to-market strategy, or process improvement within a B2B SaaS or technology environment. Familiarity with tools like Salesforce, Gong's own platform, or BI software strengthens your candidacy. For sponsored roles, your educational credentials must align with the position's defined minimum requirements, which become formalized during the PERM labor certification process.
How long does the visa sponsorship process take for a Gong Operations role?
If Gong sponsors you through the EB-2 or EB-3 route, the PERM labor certification filing with DOL alone typically takes six to eighteen months. After PERM approval, USCIS processes the I-140 immigrant petition, and your priority date must be current before you can adjust status or apply for an immigrant visa. The full timeline from job start to Green Card approval often spans several years, depending on your country of birth and priority date backlog.
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