Customer Specialist Jobs at UniFirst with Visa Sponsorship
Customer Specialist jobs at UniFirst sit at the intersection of client service and uniform solutions, handling account management and customer support across the company's service network. UniFirst has sponsored work visas for this function, making it a realistic target for international candidates with strong client-facing experience.
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INTRODUCTION
UniFirst is seeking a motivated, self-driven individual for a Customer Development Representative position to increase sales within existing customer accounts in a dedicated market territory. As a Customer Development Representative, you will leverage warm relationships with existing customers to increase overall organic growth and profitability by selling additional products and services.
Total compensation (including commission) can range from $65,000-120,000+ annually.
RESPONSIBILITIES OF THE CUSTOMER DEVELOPMENT REPRESENTATIVE:
- Assist existing clients by identifying opportunities and leveraging their current partnership with UniFirst by offering additional services, products and solutions
- Work with the Customer Service team to develop strategies to further develop our market share
- Conduct presentation meetings with potential clients as needed
- Each Customer Development Representative will be responsible for achieving 80 activities per week, including 8 Facility Needs Analysis meetings, 3 presentations and 1 sale
BENEFITS
UniFirst offers the Benefits you need to excel as a Customer Development Representative:
- Competitive base salary
- Incentives based on monthly sales
- Uncapped monthly commissions
- Protected territory
- Industry-leading sales training
- Vehicle Mileage and cell phone reimbursement
- Cutting edge sales tools, including a data management device with CRM software
- Full range of benefits including 401k and profit sharing, health and life insurance, Employee Assistance Program (EAP), disability coverage, vacation, sick time, paid holidays, tuition reimbursement, 30% employee discounts, and more
A CAREER WITH UNIFIRST OFFERS:
- Training: With the most in-depth training platform in the industry, our employees get top quality skills training designed to enhance their performance and assist them with their career potential and advancement.
- Career Mobility: We’re a growing company offering significant avenues for personal development and growth, and providing for continued career progression. Some companies like to promote from within, we love to!
- Technology: UniFirst’s many cutting edge sales tools and innovative programs are designed with one purpose in mind – to help you succeed.
- Family Culture: Our unique family-like culture is what makes UniFirst an organization that stands out from the rest.
- Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful.
QUALIFICATIONS
- High school diploma Required; Bachelor’s or Associate’s degree preferred
- Proficiency with Mobile Technology, Microsoft Office Suite, and CRM
- Outside business-to-business sales or route sales experience preferred
- Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards
COMPANY OVERVIEW:
UniFirst is an international leader in the $18 billion dollar garment services industry. We currently employ 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our outside sales team.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
If you require an accommodation during any part of the application process due to a disability or medical condition, please contact us by email at TalentAcquisition@unifirst.com or through our EthicsFirst portal at UniFirst.ethicspoint.com. You may also call the EthicsFirst Hotline at (800) 213-8979 to let us know the nature of your request.
UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.
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Get Access To All JobsTips for Finding Customer Specialist Jobs at UniFirst
Tailor your resume to route-based service
UniFirst's Customer Specialist roles often support field service teams managing recurring uniform accounts. Frame your resume around client retention, issue resolution, and account coordination rather than generic customer service to signal fit with their operational model.
Confirm OPT or CPT eligibility before applying
If you're on F-1 status, verify your OPT authorization dates align with UniFirst's typical hiring cycle. Gaps between graduation and OPT start can complicate onboarding timelines, so resolve your work authorization with your DSO before submitting applications.
Target branches in high-volume hiring regions
UniFirst posts Customer Specialist openings across regional service centers. Focus your search on locations with clusters of open roles, which signal active headcount growth and a higher likelihood that HR is already familiar with sponsorship workflows for this position.
Ask directly about sponsorship during the offer stage
Once you reach the offer stage, ask HR whether the position is approved for H-1B sponsorship and what their filing timeline looks like relative to USCIS cap deadlines. Early clarity prevents late-stage surprises when the April lottery window is tight.
Use Migrate Mate to surface open roles efficiently
Customer Specialist openings at UniFirst appear and fill quickly across dozens of service locations. Search Migrate Mate to filter for UniFirst roles that list visa sponsorship, so you're applying to positions already confirmed as open to international candidates.
Prepare documentation showing specialized client management skills
For H-1B eligibility in a customer-facing role, your employer will need to demonstrate specialty occupation status. Compile documentation of any degree-level coursework, certifications, or specialized training in account management or business that supports the petition's classification argument.
Frequently Asked Questions
Does UniFirst sponsor H-1B visas for Customer Specialists?
UniFirst has sponsored H-1B visas for Customer Specialist roles, though sponsorship decisions are made on a case-by-case basis depending on the specific position and location. Because Customer Specialist roles require demonstrating specialty occupation status to USCIS, candidates with relevant degree-level qualifications in business, communications, or a related field are better positioned to move forward in the H-1B petition process.
How do I apply for Customer Specialist jobs at UniFirst?
Applications go through UniFirst's careers portal, where you can search by role and location. When applying, clearly indicate your visa status and work authorization needs in your profile. Migrate Mate also lists Customer Specialist openings at UniFirst filtered for visa sponsorship eligibility, which helps you prioritize roles where international candidates are actively being considered.
Which visa types are commonly used for Customer Specialist roles at UniFirst?
UniFirst has sponsored H-1B visas and supported F-1 OPT and CPT arrangements for Customer Specialist positions, along with TN visa and J-1 visa types in applicable cases. F-1 OPT is often the entry point for recent graduates, as it allows you to start work quickly while a longer-term H-1B sponsorship is evaluated for the following cap season.
What qualifications does UniFirst expect for Customer Specialist candidates?
UniFirst typically looks for candidates with experience in account management, client communications, or service coordination, ideally within a B2B environment. A bachelor's degree in business, marketing, or a related field strengthens your application and is often necessary to support visa sponsorship eligibility. Familiarity with CRM systems and a background in recurring-service or contract-based industries is a practical advantage.
What does the sponsorship timeline look like for a Customer Specialist at UniFirst?
If you're starting on F-1 OPT, your employer has up to the H-1B cap registration window in March to file on your behalf for an October 1 start. UniFirst's HR team handles the USCIS filing process, but you'll need to coordinate closely on document timelines. If you're already in H-1B status, a transfer petition can be filed as soon as you receive an offer, with a concurrent change-of-employer grace period while USCIS processes the petition.