Customer Experience Specialist Jobs in Minnesota
Customer Experience Specialist jobs in Minnesota concentrate heavily in financial services, health insurance, retail, and enterprise technology, with the Twin Cities metro anchoring the largest share of openings and a secondary cluster in Rochester. Major employers with deep, ongoing hiring in this role include United Health Group, Target, and U.S. Bank, all of which maintain substantial customer operations teams in the state. The most in-demand specialties are digital customer journey management, voice-of-customer analytics, and omnichannel support operations. See the openings below and apply to the ones that match your experience.
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Showing 5 of 22+ Customer Experience Specialist jobs
Description
Summary:
Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service.
Duties & Responsibilities:
- Providing excellent customer service and effectively resolving customer issues.
- Being proficient in understanding and educating customers on consumer deposit products.
- Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
- Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
- Adhering to all operational, security, risk and regulatory policies and procedures.
- Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
- Other duties as assigned.
Basic Qualifications:
- High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
Preferred Qualifications:
- 1 year or more in customer service in banking, financial services or goal driven retail sales.
- Cash handling skills. Comfort with technology such as mobile services and online banking services.
Exempt Status: (Yes = not eligible for overtime pay) ( No = eligible for overtime pay)
Workplace Type:
OfficeHuntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Compensation Range:
$22.00-$24.00 HourlyThe compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and education. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).
Huntington is an Equal Opportunity Employer.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Description
Summary:
Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service.
Duties & Responsibilities:
- Providing excellent customer service and effectively resolving customer issues.
- Being proficient in understanding and educating customers on consumer deposit products.
- Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
- Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
- Adhering to all operational, security, risk and regulatory policies and procedures.
- Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
- Other duties as assigned.
Basic Qualifications:
- High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
Preferred Qualifications:
- 1 year or more in customer service in banking, financial services or goal driven retail sales.
- Cash handling skills. Comfort with technology such as mobile services and online banking services.
Exempt Status: (Yes = not eligible for overtime pay) ( No = eligible for overtime pay)
Workplace Type:
OfficeHuntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Compensation Range:
$22.00-$24.00 HourlyThe compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and education. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).
Huntington is an Equal Opportunity Employer.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
See All 22 Customer Experience Specialist Jobs in Minnesota
Find roles in Minnesota that match your experience and apply in just a few clicks.
Find JobsCustomer Experience Specialist Jobs by City in Minnesota
Where Minnesota roles are concentrated, by current openings.
Customer Experience Specialist Job Market in Minnesota
A snapshot from current Minnesota openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What Minnesota Employers Look For
The qualifications that appear most often in customer experience specialist jobs across Minnesota.
- Two or more years of customer-facing service or account management experience
- Proficiency with CRM platforms such as Salesforce or Microsoft Dynamics
- Demonstrated ability to analyze customer feedback and translate insights into process improvements
- Strong written and verbal communication skills across multiple channels
- Experience collaborating cross-functionally with sales, product, or operations teams
- Bachelor's degree in business, communications, marketing, or a related field preferred
Customer Experience Specialist Jobs in Minnesota: Frequently Asked Questions
How do you become a customer experience specialist in Minnesota?
Customer experience specialist roles in Minnesota require no state-issued license, so the path centers on education and relevant experience. Most Minnesota employers look for a bachelor's degree in business, communications, or marketing, combined with direct customer-facing work. Building familiarity with CRM tools and earning vendor-recognized credentials such as Salesforce certifications strengthens a candidacy. Entry-level positions in customer support, account coordination, or retail operations at large Minnesota companies are the most common stepping stones.
Which companies hire customer experience specialists in Minnesota?
Employers hiring customer experience specialists in Minnesota right now include Huntington Bank, Macy's, and Numotion, based on current listings on Migrate Mate as of August 2026. Minnesota's concentration of Fortune 500 headquarters in financial services, health insurance, and retail means demand for this role remains consistent across multiple large corporate employers throughout the year.
Which Minnesota cities have the most customer experience specialist jobs?
The cities with the most customer experience specialist openings in Minnesota are Edina, Plymouth, and Eden Prairie. The Twin Cities metro drives the majority of demand because it is home to a dense cluster of corporate headquarters in health insurance, retail, and financial services, while Rochester draws openings tied to the large healthcare and technology employers anchored there.
Are there remote customer experience specialist jobs in Minnesota?
Yes, and more than most fields, because customer experience specialist work is largely desk-based and digital. About 57% of customer experience specialist openings tied to Minnesota are remote or hybrid as of August 2026, reflecting how broadly this role has shifted to distributed work environments. Roles focused on digital journey mapping, customer data analysis, and omnichannel program management are the most consistently remote, while positions requiring in-person stakeholder collaboration tend to stay hybrid.
How can I get hired as a customer experience specialist in Minnesota with little or no experience?
The most realistic entry path is landing a customer support or service associate role at one of Minnesota's major corporate employers and moving into a specialist position from there. Target, U.S. Bank, and UnitedHealth Group all run structured associate and rotational programs that place candidates without direct CX titles into teams where the work is done. Lateral moves from retail operations, inside sales, or client services roles are common. Earning a Salesforce Administrator credential before applying gives candidates without a CX title a concrete signal of readiness.
Where can I find and apply to customer experience specialist jobs in Minnesota?
You can find and apply to customer experience specialist jobs in Minnesota on Migrate Mate, which lists current Minnesota openings updated regularly. Search the listings to find roles that match your background, experience level, and preferred location, then apply directly to the ones that fit.
See All 22 Customer Experience Specialist Jobs in Minnesota
Find roles in Minnesota that match your experience and apply in just a few clicks.
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