Customer Experience Specialist Jobs in Texas
Customer Experience Specialist jobs in Texas are among the most active in the country, concentrated in retail, financial services, telecommunications, and healthcare across Dallas-Fort Worth, Houston, and Austin. Major employers with deep Texas roots, including AT&T, USAA, and Dell Technologies, consistently post openings at every level from entry-level support to senior CX program roles. The most in-demand specialties are omnichannel support, voice-of-the-customer analysis, and customer success management. See the openings below and apply to the ones that match your experience.
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Showing 4 of 102+ Customer Experience Specialist jobs
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
- High school diploma or equivalent
- Typically has a minimum of nine months of Contact Center customer service training/experience, 18 months of prior customer service or related experience, and has successfully completed specialized skill training
- Effective problem-solving and negotiation skills
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Proven time management skills and ability to multitask
- Experience interacting positively with unsatisfied customers
- Good communication skills including speaking clearly, articulately and accurately while using a pleasant tone and common conversational courtesies
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $22.50U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
- High school diploma or equivalent
- Typically has a minimum of nine months of Contact Center customer service training/experience, 18 months of prior customer service or related experience, and has successfully completed specialized skill training
- Effective problem-solving and negotiation skills
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Proven time management skills and ability to multitask
- Experience interacting positively with unsatisfied customers
- Good communication skills including speaking clearly, articulately and accurately while using a pleasant tone and common conversational courtesies
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $22.50U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
See All 102+ Customer Experience Specialist Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
Find JobsCustomer Experience Specialist Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
Customer Experience Specialist Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
- Huntington Bank10
- Five Below8
- PetSmart7
- JCPenney6
- Amazon5
Top Industries Hiring
- Retail
- Automotive
- Banking & Financial Services
- Healthcare & Medical Services
What Texas Employers Look For
The qualifications that appear most often in customer experience specialist jobs across Texas.
- Two or more years of customer-facing service or account management experience in Texas
- Proficiency with CRM platforms such as Salesforce, Zendesk, or ServiceNow
- Bachelor's degree in business, communications, or a related field preferred by most Texas employers
- Demonstrated ability to analyze customer feedback data and translate insights into improvements
- Strong written and verbal communication skills for multichannel and bilingual Texas markets
- Experience with customer journey mapping, NPS measurement, or VOC program management
Customer Experience Specialist Jobs in Texas: Frequently Asked Questions
How do you become a customer experience specialist in Texas?
Customer experience specialist roles in Texas do not require a state-issued license, so the path runs through education and employer-recognized credentials. Most Texas employers expect a bachelor's degree in business, communications, or a related field, though relevant experience can substitute. Earning a Certified Customer Experience Professional credential strengthens your application significantly. Starting in a customer service representative or account coordinator role at a Texas company is the most common route into a specialist position.
Which companies hire customer experience specialists in Texas?
Texas customer experience specialist roles are posted by Huntington Bank, Five Below, and PetSmart and others right now, based on current listings on Migrate Mate as of August 2026. Texas's concentration of financial services firms, telecom headquarters, and large retail operations means demand for this role is spread across multiple industries rather than tied to a single sector.
Which Texas cities have the most customer experience specialist jobs?
Dallas, Austin, and Houston post the highest volume of customer experience specialist openings in Texas. Dallas-Fort Worth leads because of its dense cluster of corporate headquarters in financial services and telecom, Houston's openings reflect its energy sector and large healthcare systems, and Austin's growth in technology companies and consumer brands drives demand there.
Are there remote customer experience specialist jobs in Texas?
Yes, and more than most fields, since the core work is digital, communication-driven, and platform-based. About 57% of customer experience specialist openings tied to Texas are remote or hybrid as of August 2026, reflecting how well the role translates to distributed teams. Customer success management and voice-of-the-customer analysis roles tend to be the most remote-eligible, while on-site roles are more common in retail and healthcare settings.
How can I get hired as a customer experience specialist in Texas with little or no experience?
The most realistic entry path is applying for customer service representative or client support associate roles at large Texas employers like AT&T, Charles Schwab, or USAA, which run structured new-hire training programs that feed into specialist tracks. Lateral moves from inside sales or technical support are common stepping stones. Completing a CRM certification in Salesforce or Zendesk gives candidates without formal CX experience a concrete, employer-recognized edge when applying.
Where can I find and apply to customer experience specialist jobs in Texas?
You can find and apply to customer experience specialist jobs in Texas on Migrate Mate, which lists current Texas openings across industries and metros. Search for roles that match your experience level and specialization, then apply directly to the ones that fit.
See All 102+ Customer Experience Specialist Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
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