Customer Operations Manager Jobs in Vermont
Customer Operations Manager jobs in Vermont are concentrated in Burlington, Montpelier, and Rutland, with active hiring across financial services, healthcare, and specialty manufacturing. Employers such as National Life Group, University of Vermont Medical Center, and GlobalFoundries consistently seek customer operations managers to lead service delivery, process improvement, and cross-functional coordination. Demand is strongest in roles focused on client success, operational workflow management, and B2B account operations. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 16+ Customer Operations Manager jobs
INTRODUCTION
How would we describe a career with Agri-Mark/McCadam/Cabot Creamery? More than 100 years of: Farmers, Family, Mission, Purpose, Sustainability, Respect, Integrity, Work Ethic, Teamwork, Pride in Award Winning Products, and Agriculture.
Cabot Creamery has held B Corp certification since 2012, and became the world’s first dairy co-op to do so. This certification demonstrates our commitment to transforming the global economy to benefit all people, communities, and the planet.
SALARY
The salary range for this position is $58-62k.
WORK ARRANGEMENT
We offer a hybrid workplace with three days onsite in our corporate office (Tuesday - Thursday) in Waitsfield, VT.
ROLE AND RESPONSIBILITIES
At Agri-Mark/Cabot, we work collaboratively with many of our top customers to build strong relationships that will create a foundation that will assist with increasing sales and to drive operational and supply chain efficiency. Our top customers have supplier expectations, and we work diligently to achieve these expectations to be a “best in class supplier”. As a Key Customer Analyst, you will support several of our top customers in order management, sales and supply chain reporting, and data analytics. This position manages the orders, logistics, and Supply Chain performance for our end customers. This position requires the ability to navigate and work in multiple customer portals daily. To be successful in this role, we require strong analytical and problem-solving skills, attention to detail and accuracy, excellent communication skills, and the ability to multi-task and work cross-departmentally.
Order Management and Logistics:
- Communicate with key stakeholders around orders, inventory, pricing, and logistics. This includes:
- Review all orders to verify proper lead time, order quantities, and pricing.
- Resolve price issues and discrepancies with the customer and sales team.
- Work with distribution, warehouse, and customers to ensure order fulfillment.
- Communicate with planning and transportation on order changes, date changes, or logistical concerns.
- Ensuring orders are efficiently built for transportation –
- Even pallet layers are ordered.
- Minimum order weights are being met.
- Key logistical liaison between Agri-Mark and our business partners.
- Manage logistical issues and customer complaints and work with associated partners to develop corrective action when necessary.
- Work collaboratively with Supply Chain and IT to develop BI reporting options, EDI reports and analysis, and process improvements.
- Resolve price issues and discrepancies with the customer – this will require working with the sales rep to know and understand their pricing structure and strategy.
Reporting:
- Review daily replenishment reports and communicate with customers on any issues that will impact inventory and shipment schedules.
- Analyze and summarize scorecards and assess performance metrics to ensure compliance with customer goals and metrics.
- Review OTIF and compliance reporting and collaborate with internal teams to recommend opportunities for improvement.
- Analyze inventory, sales, and supply chain information and provide benchmark reporting against goals.
- Monitor new product introduction success by reviewing and monitoring sales and inventory levels.
BASIC QUALIFICATIONS
- Bachelor's degree, business degree preferred.
- 2-3 Years of Supply Chain Experience, CPG company preferred.
- Excellent written and oral communication skills.
- Excellent Analytical and Problem-Solving Skills.
- Strong attention to detail and very organized.
- Prior experience with sales reporting tools a plus.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Our support of employee growth includes promoting from within, training and tuition reimbursement. Team members enjoy access to a comprehensive benefits package, competitive salary and a 401k with company match.
Agri-Mark is an equal opportunity employer. The company is committed to the fundamental principle of equal opportunity and equal treatment for every qualified prospective and current employee. The company does not discriminate or allow discrimination on the basis of race (including traits historically associated with race including hair texture and protective hairstyles), color, religion, ancestry, national origin, citizenship, genetic information, sex (including pregnancy or pregnancy-related conditions), sexual orientation, gender identity, place of birth, crime victim status, age, physical or mental disability, a positive result from an HIV-related blood test, military or veteran status, or any other classification protected under applicable federal and/or state law.
Agri-Mark complies with all federal, state, and local laws and regulations.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
INTRODUCTION
How would we describe a career with Agri-Mark/McCadam/Cabot Creamery? More than 100 years of: Farmers, Family, Mission, Purpose, Sustainability, Respect, Integrity, Work Ethic, Teamwork, Pride in Award Winning Products, and Agriculture.
Cabot Creamery has held B Corp certification since 2012, and became the world’s first dairy co-op to do so. This certification demonstrates our commitment to transforming the global economy to benefit all people, communities, and the planet.
SALARY
The salary range for this position is $58-62k.
WORK ARRANGEMENT
We offer a hybrid workplace with three days onsite in our corporate office (Tuesday - Thursday) in Waitsfield, VT.
ROLE AND RESPONSIBILITIES
At Agri-Mark/Cabot, we work collaboratively with many of our top customers to build strong relationships that will create a foundation that will assist with increasing sales and to drive operational and supply chain efficiency. Our top customers have supplier expectations, and we work diligently to achieve these expectations to be a “best in class supplier”. As a Key Customer Analyst, you will support several of our top customers in order management, sales and supply chain reporting, and data analytics. This position manages the orders, logistics, and Supply Chain performance for our end customers. This position requires the ability to navigate and work in multiple customer portals daily. To be successful in this role, we require strong analytical and problem-solving skills, attention to detail and accuracy, excellent communication skills, and the ability to multi-task and work cross-departmentally.
Order Management and Logistics:
- Communicate with key stakeholders around orders, inventory, pricing, and logistics. This includes:
- Review all orders to verify proper lead time, order quantities, and pricing.
- Resolve price issues and discrepancies with the customer and sales team.
- Work with distribution, warehouse, and customers to ensure order fulfillment.
- Communicate with planning and transportation on order changes, date changes, or logistical concerns.
- Ensuring orders are efficiently built for transportation –
- Even pallet layers are ordered.
- Minimum order weights are being met.
- Key logistical liaison between Agri-Mark and our business partners.
- Manage logistical issues and customer complaints and work with associated partners to develop corrective action when necessary.
- Work collaboratively with Supply Chain and IT to develop BI reporting options, EDI reports and analysis, and process improvements.
- Resolve price issues and discrepancies with the customer – this will require working with the sales rep to know and understand their pricing structure and strategy.
Reporting:
- Review daily replenishment reports and communicate with customers on any issues that will impact inventory and shipment schedules.
- Analyze and summarize scorecards and assess performance metrics to ensure compliance with customer goals and metrics.
- Review OTIF and compliance reporting and collaborate with internal teams to recommend opportunities for improvement.
- Analyze inventory, sales, and supply chain information and provide benchmark reporting against goals.
- Monitor new product introduction success by reviewing and monitoring sales and inventory levels.
BASIC QUALIFICATIONS
- Bachelor's degree, business degree preferred.
- 2-3 Years of Supply Chain Experience, CPG company preferred.
- Excellent written and oral communication skills.
- Excellent Analytical and Problem-Solving Skills.
- Strong attention to detail and very organized.
- Prior experience with sales reporting tools a plus.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Our support of employee growth includes promoting from within, training and tuition reimbursement. Team members enjoy access to a comprehensive benefits package, competitive salary and a 401k with company match.
Agri-Mark is an equal opportunity employer. The company is committed to the fundamental principle of equal opportunity and equal treatment for every qualified prospective and current employee. The company does not discriminate or allow discrimination on the basis of race (including traits historically associated with race including hair texture and protective hairstyles), color, religion, ancestry, national origin, citizenship, genetic information, sex (including pregnancy or pregnancy-related conditions), sexual orientation, gender identity, place of birth, crime victim status, age, physical or mental disability, a positive result from an HIV-related blood test, military or veteran status, or any other classification protected under applicable federal and/or state law.
Agri-Mark complies with all federal, state, and local laws and regulations.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
See All 16 Customer Operations Manager Jobs in Vermont
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Find JobsCustomer Operations Manager Jobs by City in Vermont
Where Vermont roles are concentrated, by current openings.
Customer Operations Manager Job Market in Vermont
A snapshot from current Vermont openings, updated as new roles post.
Who's Hiring
- Bar Harbor Bank & Trust3
- AmeriVet Veterinary Partners2
- U-Haul1
- Conduent1
- Schneller1S
Top Industries Hiring
- Banking & Financial Services3
- Retail2
- Automotive2
- Technology & Software2
- Animal Care & Pet Services2
What Vermont Employers Look For
The qualifications that appear most often in customer operations manager jobs across Vermont.
- Bachelor's degree in business administration, operations management, or a related field required
- Three or more years of experience managing customer-facing operations or service delivery teams
- Demonstrated ability to design and improve customer workflows and escalation processes
- Proficiency with CRM platforms and customer data reporting tools such as Salesforce or HubSpot
- Strong cross-functional collaboration skills working with sales, logistics, and support departments
- Experience with KPI development, performance reporting, and continuous improvement methodologies
Customer Operations Manager Jobs in Vermont: Frequently Asked Questions
How do you become a customer operations manager in Vermont?
The path to a customer operations manager role in Vermont typically begins with a bachelor's degree in business, operations, or a related discipline, followed by progressive experience in customer service, operations coordination, or account management. Vermont employers in financial services and healthcare favor candidates who have moved up through service team lead or operations analyst roles. No state-issued license is required, but project management credentials and familiarity with Vermont's regulated industries strengthen applications significantly.
Which companies hire customer operations managers in Vermont?
Employers hiring customer operations managers in Vermont right now include Bar Harbor Bank & Trust, AmeriVet Veterinary Partners, and U-Haul, based on current listings on Migrate Mate as of July 2026. Vermont's mix of financial services firms, healthcare systems, and precision manufacturing companies generates steady, year-round demand for this role across the state.
Which Vermont cities have the most customer operations manager jobs?
Vermont, Barre, and Berlin have the most customer operations manager openings in Vermont. Burlington anchors the majority of postings as Vermont's largest metro, home to its most concentrated cluster of financial services, healthcare, and technology employers, while Montpelier draws openings from state government contractors and insurance organizations, and Rutland reflects demand from regional manufacturing and service operations.
Are there remote customer operations manager jobs in Vermont?
Yes, and they are more common than in many fields, since customer operations management is primarily desk-based work centered on communication, systems, and reporting. About 43% of customer operations manager openings tied to Vermont are remote or hybrid as of July 2026, reflecting broader employer flexibility across the sector. Roles focused on CRM oversight, customer success strategy, and cross-functional coordination are the most likely to be offered fully remote.
How can I get hired as a customer operations manager in Vermont with little or no experience?
The most realistic entry path is moving into the role from a customer service representative, operations coordinator, or account support position at a Vermont employer, then building toward management. Organizations such as National Life Group and the University of Vermont Medical Center hire for associate operations and service coordinator roles that feed directly into management tracks. Completing a project management certification and demonstrating measurable process improvements in any prior role gives candidates a clear edge with Vermont hiring managers.
Where can I find and apply to customer operations manager jobs in Vermont?
You can find and apply to customer operations manager jobs in Vermont on Migrate Mate, which lists current Vermont openings across industries and seniority levels. Search for roles that match your background and experience, then apply directly to the ones that fit your goals and availability.
See All 16 Customer Operations Manager Jobs in Vermont
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