Customer Program Manager Jobs in New Mexico
Customer Program Manager jobs in New Mexico are concentrated in defense contracting, federal agency support, and healthcare administration, with demand spread from entry-level coordinator roles to senior program leads. Albuquerque, Santa Fe, and Las Cruces are the state's primary hiring centers, where established employers such as Sandia National Laboratories, Leidos, and Presbyterian Healthcare Services maintain steady customer program management needs. The most sought-after specialties in New Mexico include federal program oversight, customer success operations, and contract lifecycle management. See the openings below and apply to the ones that match your experience.
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Showing 5 of 130+ Customer Program Manager jobs
- Interact with customers via telephone, email, or in person to provide support and information on products or services.
- Research customer receipts to determine the appropriate resolution of customer concerns.
- Field customer questions and complaints; when a concern is of an urgent nature, forward to the appropriate District and/or Operations Manager.
- Ensure that appropriate actions are taken to resolve customers’ problems and concerns.
- Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
- Work closely with the Training Team and TA & Retention Manager to determine patterns of excellence (or issues) at specific stores.
- Fully uphold all principles of confidentiality.
- Adhere to professional and ethical behavior standards.
- Interact in an honest, trustworthy, and respectful manner with employees, visitors, and vendors.
- Participate in departmental staff meetings and suggested training opportunities.
- Comply with Blake’s Lotaburger policies and procedures.
- Perform other related duties as assigned.
- Blake’s Core Value Champion; Must exemplify Blake’s Core Values: KIND, TEAM, PASSION, PROCESS
- Ideal candidate will have one or more years of customer service experience.
- Must be proficient in Blake’s Lotaburger restaurant operations, General Policies & Procedures, and departmental policies and procedures.
- Appearance must be professional, neat, clean, and well-groomed.
- Must have an expert understanding of communication styles, learning styles, and adult learning methods.
- Basic computer skills, including a basic understanding of how to review and create/send electronic mail. Additionally, you must be able to learn Blake’s Lotaburger computer system to assist in reviewing coursework.
- Must possess strong teamwork and communication skills.
- Ability to read/write/speak in English.
- Bilingual in Spanish/English is a plus.
- Physical requirements include lift up to 25 lbs. unassisted and 50 lbs. assisted, ability to stand and walk for prolonged periods of time; bend, stoop, climb and reach.
- Work well with others in a team environment, often sharing tasks and/or collaborating on solutions
- Ability to see and hear
- Ability to multitask and work under stressful conditions in a quick-service restaurant environment, dealing with customers and other employees. Tolerate a reasonable amount of stress
- Ability to handle difficult and/or sensitive situations either with customers or other employees using tactful, appropriate, and effective communication.
- Must be able to pass a pre-employment background check.
- Interact with customers via telephone, email, or in person to provide support and information on products or services.
- Research customer receipts to determine the appropriate resolution of customer concerns.
- Field customer questions and complaints; when a concern is of an urgent nature, forward to the appropriate District and/or Operations Manager.
- Ensure that appropriate actions are taken to resolve customers’ problems and concerns.
- Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
- Work closely with the Training Team and TA & Retention Manager to determine patterns of excellence (or issues) at specific stores.
- Fully uphold all principles of confidentiality.
- Adhere to professional and ethical behavior standards.
- Interact in an honest, trustworthy, and respectful manner with employees, visitors, and vendors.
- Participate in departmental staff meetings and suggested training opportunities.
- Comply with Blake’s Lotaburger policies and procedures.
- Perform other related duties as assigned.
- Blake’s Core Value Champion; Must exemplify Blake’s Core Values: KIND, TEAM, PASSION, PROCESS
- Ideal candidate will have one or more years of customer service experience.
- Must be proficient in Blake’s Lotaburger restaurant operations, General Policies & Procedures, and departmental policies and procedures.
- Appearance must be professional, neat, clean, and well-groomed.
- Must have an expert understanding of communication styles, learning styles, and adult learning methods.
- Basic computer skills, including a basic understanding of how to review and create/send electronic mail. Additionally, you must be able to learn Blake’s Lotaburger computer system to assist in reviewing coursework.
- Must possess strong teamwork and communication skills.
- Ability to read/write/speak in English.
- Bilingual in Spanish/English is a plus.
- Physical requirements include lift up to 25 lbs. unassisted and 50 lbs. assisted, ability to stand and walk for prolonged periods of time; bend, stoop, climb and reach.
- Work well with others in a team environment, often sharing tasks and/or collaborating on solutions
- Ability to see and hear
- Ability to multitask and work under stressful conditions in a quick-service restaurant environment, dealing with customers and other employees. Tolerate a reasonable amount of stress
- Ability to handle difficult and/or sensitive situations either with customers or other employees using tactful, appropriate, and effective communication.
- Must be able to pass a pre-employment background check.
See All 130+ Customer Program Manager Jobs in New Mexico
Find roles in New Mexico that match your experience and apply in just a few clicks.
Find Customer Program Manager JobsCustomer Program Manager Jobs by City in New Mexico
Where New Mexico roles are concentrated, by current openings.
Customer Program Manager Job Market in New Mexico
A snapshot from current New Mexico openings, updated as new roles post.
Who's Hiring
- Circle K23
- State Farm12
- Leidos7
- U-Haul6
- University of New Mexico6
Top Industries Hiring
- Retail13
- Insurance7
- Education6
- Healthcare & Medical Services3
- Automotive2
What New Mexico Employers Look For
The qualifications that appear most often in customer program manager jobs across New Mexico.
- Bachelor's degree in business administration, management, or a related field required
- Three or more years managing customer-facing programs or enterprise client relationships
- Demonstrated ability to manage program budgets, timelines, and deliverables concurrently
- Experience working with federal or state government contracts in New Mexico preferred
- Proficiency with CRM platforms and project management tools such as Salesforce or Jira
- Strong written and verbal communication skills for executive and client-facing reporting
Customer Program Manager Jobs in New Mexico: Frequently Asked Questions
How do you become a customer program manager in New Mexico?
Most customer program manager roles in New Mexico require a bachelor's degree in business, management, or a related discipline, followed by several years of experience in program coordination or client account management. New Mexico does not require a state-issued license for this role. Candidates targeting defense and federal positions often strengthen their profile with a Project Management Professional certification, which is widely recognized by New Mexico's large government contracting employers in Albuquerque and around Kirtland Air Force Base.
Which companies hire customer program managers in New Mexico?
Companies currently hiring customer program managers in New Mexico include Circle K, State Farm, and Leidos, per current listings on Migrate Mate as of July 2026. New Mexico's federal contracting sector, anchored in Albuquerque and the surrounding corridor, means defense primes and national laboratory support firms represent a significant and consistent share of available openings.
Which New Mexico cities have the most customer program manager jobs?
Albuquerque, Santa Fe, and Las Cruces account for the largest share of customer program manager openings in New Mexico. Albuquerque dominates because of its concentration of defense contractors, federal agencies, and regional healthcare systems, while Santa Fe's state government offices and Las Cruces's proximity to White Sands Missile Range and New Mexico State University generate additional steady demand for program management professionals.
Are there remote customer program manager jobs in New Mexico?
Yes, and more than many comparable roles. About 30% of customer program manager openings tied to New Mexico are remote or hybrid as of July 2026, reflecting the desk-based and analytical nature of the work. Customer success, program reporting, and account coordination functions are the sub-areas most consistently offered on a remote or hybrid basis by New Mexico employers.
How can I get hired as a customer program manager in New Mexico with little or no experience?
The most realistic entry path is moving into a customer program manager role from an adjacent position such as program coordinator, account specialist, or project analyst, all of which appear regularly in New Mexico's defense and healthcare sectors. Large Albuquerque employers including Sandia National Laboratories and Presbyterian Healthcare Services post associate program and coordinator roles that serve as direct on-ramps. Earning a Certified Associate in Project Management credential strengthens an early-career application and is recognized across New Mexico's government contracting and healthcare hiring communities.
Where can I find and apply to customer program manager jobs in New Mexico?
You can find and apply to customer program manager jobs in New Mexico on Migrate Mate, which lists current openings from employers hiring across the state. Search the available roles, identify the positions that match your background and target location, and apply directly to the ones that fit.
See All 130+ Customer Program Manager Jobs in New Mexico
Find roles in New Mexico that match your experience and apply in just a few clicks.
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