Service Delivery Manager Jobs in New Mexico
Service Delivery Manager jobs in New Mexico are consistently active, with steady demand concentrated in government IT services, defense contracting, and telecommunications across Albuquerque, Santa Fe, and Las Cruces. Large established employers such as Sandia National Laboratories, Leidos, and Lumen Technologies have maintained a durable footprint in the state and regularly seek service delivery managers at both mid-level and senior levels. The most in-demand specialties are IT service management, ITSM process improvement, and managed services delivery. Scan the live roles below and apply to whichever ones fit.
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Compensation Data
Starting Pay: $20.00 – 23.00 per hour dependent on experience
Sign On Bonus: $1000
Company Overview
For more than 70 years, TBC Corporation has been a leader in the mobility industry and one of North America’s largest marketers and distributors of automotive replacement tires through wholesale operations. Additionally, TBC responds to the needs of consumers in search of total car care at nearly 470 franchised tire and automotive service centers under the award-winning Big O Tires® brand. TBC is headquartered in Palm Beach Gardens, Florida.
With $5 billion in revenue and more than 3,000 employees in the U.S. and Mexico, TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers and with proprietary brands of tires specializing in passenger, commercial, farm and specialty tires. In 2005, TBC Corp. was purchased by Sumitomo Corporation of America (SCOA). SCOA is the largest subsidiary of Sumitomo Corporation, one of Japan’s major integrated trading and investment business enterprises. In 2018, Michelin, the largest tire manufacturer in Europe, invested in the company which is now a 50:50, privately held joint venture between Sumitomo and Michelin.
Our values are the foundation of our work, how we interact with each other, and the strategies we employ to fulfill our purpose. These are the practices we use every day – in everything we do:
- Integrity - We act honestly because nothing is more important than our reputation.
- Teamwork - We are better together.
- People-Focused - We put people first – our Associates, customers, franchisees, and partners – and cultivate a respectful, collaborative, and inclusive culture, top to bottom, inside and out.
- Accountability - We own our actions and decisions; we do what we say we are going to do.
- Leave Everything Better - We innovate to improve everything we touch, and we take actions now to protect the future.
Description
Start a Career Not a Job!
If you are looking for a full time career with a respected International Company - we want to talk to you! We are hiring newly experienced and seasoned delivery drivers.
Our Service and Delivery Drivers are responsible for delivering excellent service to our customers by delivering product in a professional and safe manner using company vehicles. Also assisting with the general maintenance and organization of inventory within the warehouse.
This full time Warehouse Delivery Driver position can lead to career growth opportunities.
Responsibilities
In this friendly work environment you will be responsible for:
- Operate company vehicles in a safe, efficient, and courteous manner within TBC policies
- Pick, stage and load trucks as requested
- Understand and adhere to DOT regulations including hours of service requirements
- Maintain a thorough knowledge of products and operating procedures
- Adhere to pre-determined route sequencing when delivering tires/equipment to customers
- Securely handle COD (cash or check) when applicable as required per company COD policy
- Maintain a clean, safe and secure vehicle and work area
- Maintain exception Customer Service based on our People Focused Values
- Come to work in a Clean and Laundered Uniform that is provided by NTW
- Operate various MHE (Material Handling Equipment) in a safe and efficient manner as needed
- Other duties as requested or needed
Additional Responsibilities
Continued Responsibilities
Added Responsibilities
Qualifications
- Safety 1st Mentality
- 1+ years of experience, box truck experience and/or delivery experience preferred
- 1+ years of no At-fault accidents,
- clean MVR
- Maintain a current driver’s license relevant to the types/classes of vehicles driven during company business
- Must be able to obtain and maintain a DOT Certificate while operating an NTW vehicle
- Must be 21 years or older
- Ability to lift up to 50lbs repetitively while bending and twisting and ability to occasionally lift more than 50lbs
- Complete Driver Vehicle Inspection reports as required by company policy and DOT regulations
- Abide by all Federal, State, and Local laws
- Employment is contingent upon a conditional offer and completion of all required pre-employment screenings, as permitted by law.
Benefits
- Market competitive compensation
- 401(k) and Roth with company match. Immediate 100% vesting
- Comprehensive benefits including medical, dental and vision
- Company paid short term disability and employer subsidized long term disability
- Company paid life insurance
- Discounted tire purchasing
- Tuition reimbursement
- Employee assistance program
- Generous paid vacation and paid time off
- Customizable voluntary benefits
- and More!!!
TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.
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Find Service Delivery Manager JobsService Delivery Manager Jobs by City in New Mexico
Where New Mexico roles are concentrated, by current openings.
Service Delivery Manager Job Market in New Mexico
A snapshot from current New Mexico openings, updated as new roles post.
Who's Hiring


What New Mexico Employers Look For
The qualifications that appear most often in service delivery manager jobs across New Mexico.
- Bachelor's degree in information technology, business administration, or a related field required
- ITIL Foundation certification or higher strongly preferred by New Mexico employers
- Three or more years of experience managing IT service delivery or operations teams
- Proven experience with SLA management, incident response, and escalation procedures
- Familiarity with government or defense contracting environments preferred in New Mexico
- Strong communication skills for coordinating between technical teams and client stakeholders
Service Delivery Manager Jobs in New Mexico: Frequently Asked Questions
How do you become a service delivery manager in New Mexico?
Most service delivery manager roles in New Mexico require a bachelor's degree in information technology, computer science, or business, combined with hands-on experience in IT operations or client service roles. No state-issued license is required for this position in New Mexico. Earning an ITIL certification is the most commonly expected credential among New Mexico employers, particularly those in government IT and defense contracting sectors where structured service frameworks are standard.
How much do service delivery managers make in New Mexico?
Service delivery managers in New Mexico earn a median of about $137,730 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $89,870 for the lowest 10% to over $234,780 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire service delivery managers in New Mexico?
Companies currently hiring service delivery managers in New Mexico include CARVANA, PNM, and Phamily, per current listings on Migrate Mate as of September 2026. New Mexico's concentration of federal agencies, national laboratories, and defense contractors means a significant share of these openings require or prefer candidates with experience in government-adjacent IT environments.
Which New Mexico cities have the most service delivery manager jobs?
Albuquerque, Moriarty, and Santa Fe account for the largest share of service delivery manager openings in New Mexico. Albuquerque dominates because it anchors the state's technology, defense, and telecommunications industries, while Santa Fe draws demand from state government IT programs and Las Cruces benefits from its proximity to White Sands Missile Range and New Mexico State University's research and administrative operations.
Are there remote service delivery manager jobs in New Mexico?
Yes, and more than most fields. About 100% of service delivery manager openings tied to New Mexico are remote or hybrid as of September 2026, reflecting the desk-based and coordination-heavy nature of the role. The work most commonly performed remotely includes SLA reporting, vendor management, and stakeholder communications, while on-site presence is more often required for roles tied to federal facilities or classified government contracts.
How can I get hired as a service delivery manager in New Mexico with little or no experience?
The most realistic entry path is moving into a service delivery manager role from an adjacent position such as IT helpdesk lead, service desk analyst, or operations coordinator, which are roles that large New Mexico employers in government IT and defense contracting use as internal pipelines. Earning an ITIL Foundation certificate before applying gives candidates a concrete credential that compensates for limited direct experience. Organizations like Sandia National Laboratories and Leidos in Albuquerque are known to promote internally from technical support and coordination roles into service delivery functions.
Where can I find and apply to service delivery manager jobs in New Mexico?
You can find and apply to service delivery manager jobs in New Mexico on Migrate Mate, which lists current openings from employers hiring in the state right now. Search the available roles, find the ones that match your background and location preferences, and apply directly to each one that fits.
See All 7 Service Delivery Manager Jobs in New Mexico
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