Customer Program Manager Jobs in North Dakota
Customer Program Manager jobs in North Dakota are concentrated in Fargo, Bismarck, and Grand Forks, where employers like Sanford Health, Microsoft, and Gate City Bank maintain established operations that generate consistent demand for customer program managers. The strongest specialties in the state are enterprise account management, technology onboarding programs, and healthcare client services, reflecting North Dakota's growing tech sector and dominant healthcare industry. Openings range from associate-level program coordinators to senior managers overseeing multi-site customer portfolios. Find a role that fits below and apply directly.
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TITLE: Customer Service Representative I
DEPARTMENT: Retail Banking
REPORTS TO: Lead CSR / Retail Manager
JOB SUMMARY:
A Customer Service Representative (CSR) is the frontline ambassador of the branch, responsible for delivering exceptional service, performing routine financial transactions, and supporting customers with their banking needs. This role requires strong communication skills, accuracy, and a commitment to maintaining compliance and security standards.
MAJOR RESPONSIBILITIES:
Customer Service & Support
- Greet customers, assess their needs, and provide prompt, friendly, and professional assistance.
- Answer questions regarding customer account information, bank products, digital banking tools, and branch services.
- Resolve customer concerns, research issues, and escalate complex situations when necessary.
- Educate customers on online banking, mobile apps, fraud prevention, and account security best practices.
- Promote branch campaigns, new products, and digital services.
Teller & Transaction Processing
- Perform routine financial transactions including deposits, withdrawals, payments, transfers, and check cashing.
- Handle large cash volumes, maintain cash drawer accuracy, and complete end‑of‑day balancing.
- Assist with vault operations, including dual‑control procedures, cash ordering, and ATM balancing.
- Resolve transaction discrepancies, research errors, and ensure adherence to security and fraud‑prevention protocols.
- Assist customers with account maintenance, disputes, fraud claims, stop payments and transaction research.
- Deliver consistent, high‑quality service aligned with bank policies, regulatory standards, and customer experience goals.
- Guide customers through digital banking enrollment, mobile app setup, and online banking features.
Operational & Compliance Responsibilities
- Ensure compliance with bank policies, procedures, and regulatory requirements (including BSA/AML, Reg E, Reg CC, and internal controls.)
- Maintain accurate records, complete required forms, and follow branch operational procedures.
· Performs other duties as assigned, which may include occasional travel to other locations to support Bank needs.
- Participate in team meetings, training sessions, and support Bank initiatives.
PREFERRED SKILLS:
- Strong communication, problem‑solving, and interpersonal skills.
- High attention to detail and accuracy in transactions.
- Ability to learn banking systems, digital tools, and regulatory requirements.
- Professional demeanor and commitment to confidentiality.
QUALIFICATIONS:
- One to two years of prior customer service or cash‑handling experience; banking experience preferred.
PHYSICAL REQUIREMENTS:
· Ability to sit for extended periods of time.
· Occasional lifting of files or materials up to 20 lbs.
· Ability to review detailed documentation on computer screens.
Job Type: Part-time
Pay: From $17.50 per hour
Benefits:
- On-the-job training
- Referral program
Application Question(s):
- Are you able to work until 5:30 pm Monday through Friday? Saturdays from 8:45 am to 12:15 pm?
Ability to Commute:
- Devils Lake, ND 58301 (Preferred)
Ability to Relocate:
- Devils Lake, ND 58301: Relocate before starting work (Preferred)
Work Location: In person
TITLE: Customer Service Representative I
DEPARTMENT: Retail Banking
REPORTS TO: Lead CSR / Retail Manager
JOB SUMMARY:
A Customer Service Representative (CSR) is the frontline ambassador of the branch, responsible for delivering exceptional service, performing routine financial transactions, and supporting customers with their banking needs. This role requires strong communication skills, accuracy, and a commitment to maintaining compliance and security standards.
MAJOR RESPONSIBILITIES:
Customer Service & Support
- Greet customers, assess their needs, and provide prompt, friendly, and professional assistance.
- Answer questions regarding customer account information, bank products, digital banking tools, and branch services.
- Resolve customer concerns, research issues, and escalate complex situations when necessary.
- Educate customers on online banking, mobile apps, fraud prevention, and account security best practices.
- Promote branch campaigns, new products, and digital services.
Teller & Transaction Processing
- Perform routine financial transactions including deposits, withdrawals, payments, transfers, and check cashing.
- Handle large cash volumes, maintain cash drawer accuracy, and complete end‑of‑day balancing.
- Assist with vault operations, including dual‑control procedures, cash ordering, and ATM balancing.
- Resolve transaction discrepancies, research errors, and ensure adherence to security and fraud‑prevention protocols.
- Assist customers with account maintenance, disputes, fraud claims, stop payments and transaction research.
- Deliver consistent, high‑quality service aligned with bank policies, regulatory standards, and customer experience goals.
- Guide customers through digital banking enrollment, mobile app setup, and online banking features.
Operational & Compliance Responsibilities
- Ensure compliance with bank policies, procedures, and regulatory requirements (including BSA/AML, Reg E, Reg CC, and internal controls.)
- Maintain accurate records, complete required forms, and follow branch operational procedures.
· Performs other duties as assigned, which may include occasional travel to other locations to support Bank needs.
- Participate in team meetings, training sessions, and support Bank initiatives.
PREFERRED SKILLS:
- Strong communication, problem‑solving, and interpersonal skills.
- High attention to detail and accuracy in transactions.
- Ability to learn banking systems, digital tools, and regulatory requirements.
- Professional demeanor and commitment to confidentiality.
QUALIFICATIONS:
- One to two years of prior customer service or cash‑handling experience; banking experience preferred.
PHYSICAL REQUIREMENTS:
· Ability to sit for extended periods of time.
· Occasional lifting of files or materials up to 20 lbs.
· Ability to review detailed documentation on computer screens.
Job Type: Part-time
Pay: From $17.50 per hour
Benefits:
- On-the-job training
- Referral program
Application Question(s):
- Are you able to work until 5:30 pm Monday through Friday? Saturdays from 8:45 am to 12:15 pm?
Ability to Commute:
- Devils Lake, ND 58301 (Preferred)
Ability to Relocate:
- Devils Lake, ND 58301: Relocate before starting work (Preferred)
Work Location: In person
See All 34 Customer Program Manager Jobs in North Dakota
Find roles in North Dakota that match your experience and apply in just a few clicks.
Find Customer Program Manager JobsCustomer Program Manager Jobs by City in North Dakota
Where North Dakota roles are concentrated, by current openings.
Customer Program Manager Job Market in North Dakota
A snapshot from current North Dakota openings, updated as new roles post.
Who's Hiring
- State Farm7
- Planet Fitness7
- First United Bank2
- Oxford Life Insurance2
- Web Team Associates2
Top Industries Hiring
- Insurance7
- Automotive6
- Transportation & Logistics5
- E-Commerce & Online Marketplaces5
- Banking & Financial Services2
What North Dakota Employers Look For
The qualifications that appear most often in customer program manager jobs across North Dakota.
- Bachelor's degree in business, communications, or a related field required
- Three or more years of customer-facing program or account management experience
- Demonstrated ability to manage cross-functional project teams and timelines
- Proficiency with CRM platforms such as Salesforce or Microsoft Dynamics
- Strong written and verbal communication skills for executive-level client reporting
- Experience coordinating implementation or onboarding programs across multiple stakeholders
Customer Program Manager Jobs in North Dakota: Frequently Asked Questions
How do you become a customer program manager in North Dakota?
Most customer program manager roles in North Dakota require a bachelor's degree in business administration, communications, or a related field, followed by experience in account management or project coordination. There is no state-issued license specific to this role in North Dakota. Employers in Fargo and Bismarck often promote from within customer success or operations teams, so starting in a coordinator or associate account manager role at a major regional employer is a common path upward.
Which companies hire customer program managers in North Dakota?
Companies currently hiring customer program managers in North Dakota include State Farm, Planet Fitness, and First United Bank, per current listings on Migrate Mate as of July 2026. North Dakota's technology, healthcare, and financial services sectors drive the most consistent hiring activity for this role across the state.
Which North Dakota cities have the most customer program manager jobs?
Fargo, Bismarck, and North Dakota have the most customer program manager openings in North Dakota. Fargo leads because it anchors the state's technology and financial services sectors, with employers like Microsoft and large regional banks headquartered or operating there, while Bismarck's concentration of state government contractors and healthcare systems drives demand in the capital.
Are there remote customer program manager jobs in North Dakota?
Yes, and more than most fields. Customer program management is a desk-based, communication-driven role that translates well to remote or hybrid arrangements. About 11% of customer program manager openings tied to North Dakota are remote or hybrid as of July 2026, reflecting broader industry norms. Client onboarding coordination and account reporting functions are the parts of the role most commonly performed fully remote.
How can I get hired as a customer program manager in North Dakota with little or no experience?
The most realistic entry path is a customer success coordinator or account support role at a North Dakota technology company or regional bank, where internal promotion to program manager is common. Employers like Sanford Health and large Fargo-based financial institutions run associate program coordinator tracks that accept candidates from adjacent roles such as project administrator, client services representative, or inside sales. A PMP foundation certificate or Salesforce associate credential gives candidates a measurable edge without prior program management titles on a resume.
Where can I find and apply to customer program manager jobs in North Dakota?
You can find and apply to customer program manager jobs in North Dakota on Migrate Mate, which lists current openings across the state. Search the listings, find roles that match your experience and location, and apply directly to the ones that fit.
See All 34 Customer Program Manager Jobs in North Dakota
Find roles in North Dakota that match your experience and apply in just a few clicks.
Find Customer Program Manager Jobs