Customer Service Representative Jobs in Alabama
Customer Service Representative jobs in Alabama are concentrated in Birmingham, Huntsville, and Mobile, where financial services firms, healthcare systems, and retail operations drive steady demand for customer-facing talent at every level from entry-level agent to senior team lead. Major employers with a lasting presence include Regions Bank, Blue Cross and Blue Shield of Alabama, and Walmart, all of which maintain large customer service operations in the state. The most in-demand specialties are financial account support, healthcare billing and patient services, and technical help desk. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 58+ Customer Service Representative jobs
Physical Requirements: Stand or Sit(Stationary position), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position), Walk(Move, Traverse), Climb (stairs/ladders) or balance (Ascend/Descend, Work atop, Traverse), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information), Stoop, kneel, crouch, or Crawl(Position self(to), Move), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess), Pushing or Pulling, Reaching, Repetitive Motion Function in the Job: Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Job Function:
- Accurately enter customer orders and maintain detailed account information.
- Interface with customers via phone and email; provide follow-up status in a timely manner.
- Troubleshoot issues with customers orders effectively in compliance with all associated training and work instruction to ensure customer satisfaction and problem resolution.
- Ability to maintain a professional and effective relationship with internal and external customers while coordinating information sharing.
- Assist in management of on-time delivery, quality performance, gross margin, and customer satisfaction to meet expectations defined by management.
- Ability to work in a fast-paced environment and multitask.
- Perform other duties as assigned by the Inside Sales Manager.
Required Skills:
- Associate degree or above preferred but not required.
- Must be able to work reasonably with a customer to resolve a problem, and work from written or verbal instructions.
- Previous customer service experience or related experience preferred.
- Must be team oriented, excellent written and verbal skills, and have proven experience with telephone etiquette and people skills.
Physical Requirements: Stand or Sit(Stationary position), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position), Walk(Move, Traverse), Climb (stairs/ladders) or balance (Ascend/Descend, Work atop, Traverse), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information), Stoop, kneel, crouch, or Crawl(Position self(to), Move), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess), Pushing or Pulling, Reaching, Repetitive Motion Function in the Job: Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Job Function:
- Accurately enter customer orders and maintain detailed account information.
- Interface with customers via phone and email; provide follow-up status in a timely manner.
- Troubleshoot issues with customers orders effectively in compliance with all associated training and work instruction to ensure customer satisfaction and problem resolution.
- Ability to maintain a professional and effective relationship with internal and external customers while coordinating information sharing.
- Assist in management of on-time delivery, quality performance, gross margin, and customer satisfaction to meet expectations defined by management.
- Ability to work in a fast-paced environment and multitask.
- Perform other duties as assigned by the Inside Sales Manager.
Required Skills:
- Associate degree or above preferred but not required.
- Must be able to work reasonably with a customer to resolve a problem, and work from written or verbal instructions.
- Previous customer service experience or related experience preferred.
- Must be team oriented, excellent written and verbal skills, and have proven experience with telephone etiquette and people skills.
See All 58 Customer Service Representative Jobs in Alabama
Find roles in Alabama that match your experience and apply in just a few clicks.
Find JobsCustomer Service Representative Jobs by City in Alabama
Where Alabama roles are concentrated, by current openings.
Customer Service Representative Job Market in Alabama
A snapshot from current Alabama openings, updated as new roles post.
Who's Hiring
- Circle K23
- Ceco Concrete3
- U-Haul2
- Kinsmith Finance2
- Atlantic Aviation2
What Alabama Employers Look For
The qualifications that appear most often in customer service representative jobs across Alabama.
- High school diploma or GED required by most Alabama employers
- One or more years of customer-facing or call center experience preferred
- Proficiency with CRM platforms such as Salesforce or Zendesk
- Strong written and verbal communication skills in English
- Ability to meet attendance and schedule requirements including evenings or weekends
- Familiarity with de-escalation techniques and complaint resolution procedures
Customer Service Representative Jobs in Alabama: Frequently Asked Questions
How do you become a customer service representative in Alabama?
Customer service representative roles in Alabama do not require a state-issued license or registration, so the path is through education and demonstrated experience. Most employers accept a high school diploma or GED as a baseline. From there, completing a community college business communications or customer service certificate at institutions like Lawson State Community College or Jefferson State can strengthen your application. Highlighting experience with call center software, conflict resolution, or retail work is the most direct route to getting hired.
Which companies hire customer service representatives in Alabama?
Employers hiring customer service representatives in Alabama right now include Circle K, Ceco Concrete, and U-Haul, based on current listings on Migrate Mate as of August 2026. Alabama's strong presence of banking, insurance, and healthcare headquarters means these industries consistently generate the highest volume of openings across the state.
Which Alabama cities have the most customer service representative jobs?
Montgomery, Birmingham, and Bessemer have the most customer service representative openings in Alabama. Birmingham leads because it anchors the state's financial services and healthcare industries, where companies like Regions Bank and Blue Cross and Blue Shield of Alabama maintain large service operations, while Huntsville's technology and defense sector growth has steadily added customer support roles alongside its aerospace workforce.
Are there remote customer service representative jobs in Alabama?
Yes, and more than most fields, because customer service representative work is largely desk-based and communication-driven, making it well suited to remote setups. About 11% of customer service representative openings tied to Alabama are remote or hybrid as of August 2026, reflecting how broadly the role has shifted to distributed teams. Roles supporting financial accounts, insurance claims, and software technical support are the most consistently offered as fully remote positions.
How can I get hired as a customer service representative in Alabama with little or no experience?
The most realistic entry path is applying for part-time or seasonal customer service roles at Alabama-based retail operations, call centers, or healthcare front desks, where employers regularly hire candidates without prior formal experience. Large Alabama employers like Regions Bank and Blue Cross and Blue Shield of Alabama run associate and training programs designed for new hires starting without a background in the field. A short customer service or business communications certificate from an Alabama community college, combined with any history of public-facing work such as retail, food service, or volunteer coordination, gives applicants a measurable edge over unverified candidates.
Where can I find and apply to customer service representative jobs in Alabama?
You can find and apply to customer service representative jobs in Alabama on Migrate Mate, which lists current openings from employers across the state. Search the listings to find roles that match your experience level and preferred location, then apply directly to the ones that fit.
See All 58 Customer Service Representative Jobs in Alabama
Find roles in Alabama that match your experience and apply in just a few clicks.
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