Customer Service Representative Jobs in Alabama
Customer Service Representative jobs in Alabama are concentrated in Birmingham, Huntsville, and Mobile, where financial services firms, healthcare systems, and retail operations drive steady demand for customer-facing talent at every level from entry-level agent to senior team lead. Major employers with a lasting presence include Regions Bank, Blue Cross and Blue Shield of Alabama, and Walmart, all of which maintain large customer service operations in the state. The most in-demand specialties are financial account support, healthcare billing and patient services, and technical help desk. Scan the live roles below and apply to whichever ones fit.
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Shift Availability
Evenings (Weekdays + Weekend Availability Required)
Time Type
Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
- Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
- Flexible Schedules
- Weekly Pay
- Weekly Bonus Potential
- Large, Stable Employer
- Fast Career Opportunities
- Work With Fun, Motivated People
- Task Variety
- Paid Comprehensive Training
- 401K With a Competitive Company Match
- Flexible Spending/Health Savings Accounts
- Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
- Selling products to customers
- Providing excellent customer care
- Communication and friendly conversation
- Performing at a quick pace while having fun
- Working as part of a team to accomplish daily goals
- Coming up with great ideas to solve problems
- Thinking quickly and offering suggestions
Great if you have:
- Retail and customer service experience
- Sales associate or cashiering experience
- High school diploma or equivalent
- Motivation to advance in your career!
- Willingness to learn and have fun!
Physical Requirements:
- Ability to stand and/or walk for up to 8 hours
- Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
- Occasionally lift and/or carry up to 60 pounds from ground to waist level
- Push/pull with arms up to a force of 20 pounds
- Bend at the waist with some twisting up to one hour a shift
- Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
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See All 51 Customer Service Representative Jobs in Alabama
Find roles in Alabama that match your experience and apply in just a few clicks.
Find JobsCustomer Service Representative Jobs by City in Alabama
Where Alabama roles are concentrated, by current openings.
Customer Service Representative Job Market in Alabama
A snapshot from current Alabama openings, updated as new roles post.
Who's Hiring
- Circle K17

- U-Haul3

- Kinsmith Finance3

- Community Choice Financial Family of Brands3

- State Farm2

What Alabama Employers Look For
The qualifications that appear most often in customer service representative jobs across Alabama.
- High school diploma or GED required by most Alabama employers
- One or more years of customer-facing or call center experience preferred
- Proficiency with CRM platforms such as Salesforce or Zendesk
- Strong written and verbal communication skills in English
- Ability to meet attendance and schedule requirements including evenings or weekends
- Familiarity with de-escalation techniques and complaint resolution procedures
Customer Service Representative Jobs in Alabama: Frequently Asked Questions
How do you become a customer service representative in Alabama?
Customer service representative roles in Alabama do not require a state-issued license or registration, so the path is through education and demonstrated experience. Most employers accept a high school diploma or GED as a baseline. From there, completing a community college business communications or customer service certificate at institutions like Lawson State Community College or Jefferson State can strengthen your application. Highlighting experience with call center software, conflict resolution, or retail work is the most direct route to getting hired.
Which companies hire customer service representatives in Alabama?
Employers hiring customer service representatives in Alabama right now include Circle K, U-Haul, and Kinsmith Finance, based on current listings on Migrate Mate as of November 2026. Alabama's strong presence of banking, insurance, and healthcare headquarters means these industries consistently generate the highest volume of openings across the state.
Which Alabama cities have the most customer service representative jobs?
Birmingham, Huntsville, and Decatur have the most customer service representative openings in Alabama. Birmingham leads because it anchors the state's financial services and healthcare industries, where companies like Regions Bank and Blue Cross and Blue Shield of Alabama maintain large service operations, while Huntsville's technology and defense sector growth has steadily added customer support roles alongside its aerospace workforce.
Are there remote customer service representative jobs in Alabama?
Yes, and more than most fields, because customer service representative work is largely desk-based and communication-driven, making it well suited to remote setups. About 38% of customer service representative openings tied to Alabama are remote or hybrid as of November 2026, reflecting how broadly the role has shifted to distributed teams. Roles supporting financial accounts, insurance claims, and software technical support are the most consistently offered as fully remote positions.
How can I get hired as a customer service representative in Alabama with little or no experience?
The most realistic entry path is applying for part-time or seasonal customer service roles at Alabama-based retail operations, call centers, or healthcare front desks, where employers regularly hire candidates without prior formal experience. Large Alabama employers like Regions Bank and Blue Cross and Blue Shield of Alabama run associate and training programs designed for new hires starting without a background in the field. A short customer service or business communications certificate from an Alabama community college, combined with any history of public-facing work such as retail, food service, or volunteer coordination, gives applicants a measurable edge over unverified candidates.
Where can I find and apply to customer service representative jobs in Alabama?
You can find and apply to customer service representative jobs in Alabama on Migrate Mate, which lists current openings from employers across the state. Search the listings to find roles that match your experience level and preferred location, then apply directly to the ones that fit.
See All 51 Customer Service Representative Jobs in Alabama
Find roles in Alabama that match your experience and apply in just a few clicks.
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