Customer Service Representative Jobs in Kansas
Customer Service Representative jobs in Kansas are concentrated in Wichita, Kansas City, and Topeka, where established employers like GEICO, Spirit AeroSystems, and Evergy maintain large customer-facing operations. Demand is especially consistent in insurance services, utilities, and financial services, with openings at every level from entry-level call center associate to senior account support specialist. Kansas ranks among the more active midwestern markets for this role, with particularly steady hiring in technical support and billing inquiry specializations. See the openings below and apply to the ones that match your experience.
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Showing 5 of 26+ Customer Service Representative jobs
Summary/Objective
This position is responsible for the processing of money transactions accurately and efficiently, assisting with customers with multiple needs, and maintaining camaraderie with co-workers in a fast paced professional environment.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Opens and closes accounts.
2. Processes deposits and issues receipts of deposits.
3. Identifies counterfeit currency, answers basic customer questions.
4. Cashes checks by verifying endorsement and checking proper identification, determining availability of funds based on regulation requirements
5. Answers basic customer questions regarding interest rates, services offered, service charges, and provide account histories while complying with disclosure requirements, regulations and consumer privacy policies.
6. Accept loan payments; verify payments; and issues receipts.
7. Issue personal money orders and cashier’s checks
8. Follows all bank policies and procedures
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position requires manual dexterity, the ability to lift files and open filing cabinets. This position requires bending, stooping or standing as necessary.
Travel
No travel is expected for this position.
EEO Statement
The Bank provides equal opportunity to employees and applicants for employment without regard to race, color, national origin, religion, sex, age, disability, Veteran Status, sexual orientation, and any other class provided by federal law or state statute. In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on abilities, qualifications, and merit.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Required Education and Experience
1. High School diploma or equivalent
Preferred Education and Experience
1. Associate’s Degree
2. One or more years of experience
Summary/Objective
This position is responsible for the processing of money transactions accurately and efficiently, assisting with customers with multiple needs, and maintaining camaraderie with co-workers in a fast paced professional environment.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Opens and closes accounts.
2. Processes deposits and issues receipts of deposits.
3. Identifies counterfeit currency, answers basic customer questions.
4. Cashes checks by verifying endorsement and checking proper identification, determining availability of funds based on regulation requirements
5. Answers basic customer questions regarding interest rates, services offered, service charges, and provide account histories while complying with disclosure requirements, regulations and consumer privacy policies.
6. Accept loan payments; verify payments; and issues receipts.
7. Issue personal money orders and cashier’s checks
8. Follows all bank policies and procedures
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position requires manual dexterity, the ability to lift files and open filing cabinets. This position requires bending, stooping or standing as necessary.
Travel
No travel is expected for this position.
EEO Statement
The Bank provides equal opportunity to employees and applicants for employment without regard to race, color, national origin, religion, sex, age, disability, Veteran Status, sexual orientation, and any other class provided by federal law or state statute. In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on abilities, qualifications, and merit.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Required Education and Experience
1. High School diploma or equivalent
Preferred Education and Experience
1. Associate’s Degree
2. One or more years of experience
See All 26 Customer Service Representative Jobs in Kansas
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Find JobsCustomer Service Representative Jobs by City in Kansas
Where Kansas roles are concentrated, by current openings.
Customer Service Representative Job Market in Kansas
A snapshot from current Kansas openings, updated as new roles post.
Who's Hiring
What Kansas Employers Look For
The qualifications that appear most often in customer service representative jobs across Kansas.
- High school diploma or GED equivalent required by most Kansas employers
- One or more years of customer-facing or call center experience preferred
- Proficiency with CRM platforms such as Salesforce or Zendesk
- Strong written and verbal communication skills in a professional setting
- Ability to handle high call or ticket volume with accuracy and composure
- Familiarity with billing, account management, or basic technical troubleshooting processes
Customer Service Representative Jobs in Kansas: Frequently Asked Questions
How do you become a customer service representative in Kansas?
Customer service representative roles in Kansas do not require a state-issued license or certification. Most employers expect at minimum a high school diploma or GED, and many prefer some post-secondary coursework or an associate degree in business or communications. Candidates who complete industry-recognized training programs in customer support or earn certifications through the Customer Service Institute of America strengthen their applications considerably with Kansas employers.
Which companies hire customer service representatives in Kansas?
Employers hiring customer service representatives in Kansas right now include State Farm, UNION STATE BANK, and Lendmark Financial Services, based on current listings on Migrate Mate as of September 2026. Kansas's strong base of insurance carriers, utility companies, and aerospace support operations means consistent year-round demand across both urban centers and suburban locations.
Which Kansas cities have the most customer service representative jobs?
Wichita, Olathe, and Overland Park lead Kansas for customer service representative openings. Wichita drives the largest share of listings due to its concentration of insurance firms, aerospace manufacturers with dedicated support teams, and regional banking headquarters, while Kansas City's metro spillover and Topeka's state government and utility sector employers account for steady hiring in those markets.
Are there remote customer service representative jobs in Kansas?
Yes, and more than most fields. Customer service representative work is well suited to remote and hybrid arrangements because the core tools, phone systems, CRM platforms, and ticketing software, are fully accessible online. About 50% of customer service representative openings tied to Kansas are remote or hybrid as of September 2026, with the highest concentration of remote roles in insurance claims support and technical help desk positions.
How can I get hired as a customer service representative in Kansas with little or no experience?
The most realistic entry path is applying directly to seasonal or part-time call center roles at Kansas insurance carriers and utility companies, which routinely hire candidates without prior experience and provide paid on-the-job training. Employers like GEICO and Evergy run structured new-hire cohorts that function as informal apprenticeships. Moving laterally from retail cashier, bank teller, or receptionist roles is also common, and completing a customer service certification before applying gives a measurable edge.
Where can I find and apply to customer service representative jobs in Kansas?
You can find and apply to customer service representative jobs in Kansas on Migrate Mate, which lists current Kansas openings updated regularly. Search the listings for roles that match your experience level and preferred location, then apply directly to the ones that fit.
See All 26 Customer Service Representative Jobs in Kansas
Find roles in Kansas that match your experience and apply in just a few clicks.
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