Customer Service Representative Jobs in Montana
Customer Service Representative jobs in Montana are steadily active, with consistent demand from healthcare networks, financial services, utilities, and retail operations serving the state's widely distributed population. Billings, Missoula, and Great Falls generate the largest share of openings, where employers such as Benefis Health System, Northwestern Energy, and Glacier Bancorp maintain established customer-facing teams. The most sought-after specialties are healthcare billing support, financial account services, and utility customer care. Find a role that fits below and apply directly.
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Showing 5 of 44+ Customer Service Representative jobs
Customer Service Representative
Saturday and Sundays required.
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
- Career stability
- Opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey’s SmartDollar Program
Customer Service Representative Responsibilities:
- Assist customers inside and outside a U-Haul center with U-Haul products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment)
- Drive a forklift (certification offered through U-Haul upon employment)
- Other duties as assigned
- Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
- Valid driver’s license and ability to maintain a good driving record
- High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
About Us
Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.
U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.
U-Haul Holding Company and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no U-Haul Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020.
Customer Service Representative
Saturday and Sundays required.
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
- Career stability
- Opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey’s SmartDollar Program
Customer Service Representative Responsibilities:
- Assist customers inside and outside a U-Haul center with U-Haul products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment)
- Drive a forklift (certification offered through U-Haul upon employment)
- Other duties as assigned
- Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
- Valid driver’s license and ability to maintain a good driving record
- High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
About Us
Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.
U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.
U-Haul Holding Company and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no U-Haul Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020.
See All 44 Customer Service Representative Jobs in Montana
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Find JobsCustomer Service Representative Jobs by City in Montana
Where Montana roles are concentrated, by current openings.
Customer Service Representative Job Market in Montana
A snapshot from current Montana openings, updated as new roles post.
Who's Hiring
- U-Haul5
- State Farm4
- Stockman Bank3
- Motion2
- R1 RCM2
Top Industries Hiring
- Automotive4
- Insurance3
- Technology & Software3
- Transportation & Logistics3
- E-Commerce & Online Marketplaces3
What Montana Employers Look For
The qualifications that appear most often in customer service representative jobs across Montana.
- High school diploma or GED required by most Montana employers
- One or more years of customer service or call center experience preferred
- Proficiency with CRM software and standard office productivity tools
- Strong written and verbal communication skills in English
- Ability to handle high call or contact volume in a professional manner
- Familiarity with HIPAA or financial data privacy standards for relevant industries
Customer Service Representative Jobs in Montana: Frequently Asked Questions
How do you become a customer service representative in Montana?
Most customer service representative positions in Montana require a high school diploma or equivalent and no state-issued license. Employers in healthcare settings expect familiarity with HIPAA privacy rules, while those in financial services often prefer candidates with completed coursework in business or accounting. Starting in a receptionist, data entry, or retail associate role at a Montana hospital, credit union, or utility company is the most common entry path leading to a dedicated customer service role.
Which companies hire customer service representatives in Montana?
Companies currently hiring customer service representatives in Montana include U-Haul, State Farm, and Stockman Bank, per current listings on Migrate Mate as of July 2026. Montana's healthcare networks, rural electric cooperatives, and regional banks are among the most consistent sources of full-time customer service openings across the state.
Which Montana cities have the most customer service representative jobs?
Bozeman, Billings, and Kalispell lead Montana in customer service representative openings. Billings anchors the market as the state's largest city, driven by its concentration of regional healthcare systems and financial institutions, while Missoula and Great Falls contribute openings through university-adjacent services, utility providers, and state agency operations that collectively sustain year-round demand.
Are there remote customer service representative jobs in Montana?
Yes, and more than most fields, since customer service representative work is well suited to phone and digital channels that require no physical presence. About 10% of customer service representative openings tied to Montana are remote or hybrid as of July 2026, reflecting how broadly employers have adopted distributed staffing for this role. Billing support, account management, and technical helpdesk positions are the sub-areas most frequently listed as fully remote.
How can I get hired as a customer service representative in Montana with little or no experience?
The most realistic entry path is applying for front-desk, patient registration, or member services associate roles at Montana's larger healthcare networks or credit unions, which regularly hire candidates without prior call center experience and provide on-the-job training. Completing a short customer relations or medical billing certificate through Montana State University or a community college strengthens an application. Retail and hospitality experience at established Montana employers is widely accepted as equivalent preparation for entry-level openings.
Where can I find and apply to customer service representative jobs in Montana?
You can find and apply to customer service representative jobs in Montana on Migrate Mate, which lists current openings from employers hiring across the state. Search the listings to find roles that match your experience and location, then apply directly to the ones that fit.
See All 44 Customer Service Representative Jobs in Montana
Find roles in Montana that match your experience and apply in just a few clicks.
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