Experience Manager Jobs in West Virginia
Experience Manager jobs in West Virginia are concentrated in Charleston, Huntington, and Morgantown, where healthcare systems, higher education institutions, and energy sector companies drive consistent demand for professionals who shape how customers, patients, and guests interact with a brand or service. Employers including West Virginia University Medicine, Appalachian Power, and Stonewall Resort have maintained lasting needs for experience managers across customer success, patient experience, and hospitality operations. Openings range from associate-level coordinators to senior directors overseeing statewide programs. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 7+ Experience Manager jobs
East Coast Metal Systems, Inc. (a division of Kalkreuth Roofing and Sheet Metal) is one of the nation’s leading composite panel manufacturers. As a leading Eastern region contractor and manufacturer, ECMS specializes in all forms of architectural metals for small, medium, and large commercial facilities to serve a wide range of customer needs. Top projects include major healthcare, higher education, and sports facilities as well as automotive, chemical, and pharmaceutical facilities.
Duties & Responsibilities:
- Review shop drawings and submittal packages for accuracy
- Responsible for drawing development based on measurements
- Communication with Engineers, Drafters, and other Project Managers
- Assist in execution of contractor bid process
- Manages project costs for materials and labor
- Manages and monitors approved projects
- Assist in weekly tasks and job meetings during capital projects
- Assist in the timely preparation and execution of product to construction site
- Assist in tracking panel orders and scheduling deliveries in accordance with construction schedule
- Assist with project closeout (i.e. punch lists, final invoicing, etc.)
- Solicits and maintains communication with contractors and vendors
- Assist in the inspection of capital projects for compliance with specifications and quality control
- Assist in the review of proposed change orders and their validity
- Assist in the review of architecture plans for completeness and compliance with standards
- Attend meetings, conferences, and/or seminars as directed
- Adhere to all company policies and procedures
- Perform other duties as required or as assigned
Qualifications:
- 2-year AutoCAD degree or equivalent AutoCAD experience
- Ability to read design drawings
- Eagerness to grow and learn about the construction and manufacturing industry
- Eagerness to develop AutoCAD skills
- Strong organizational, prioritization, and time management skills
- Excellent communication skills; both internal and external
- Ability to thrive in a fast-paced work environment
Preferred Qualifications:
- 3-5 years of experience producing shop drawings for metal panels or curtain wall (or similar experience producing Architectural Drawings)
- Experience reading construction project specifications Knowledge of the construction industry and building codes
- 1-2 years’ experience in project management
- Ability to thrive in a fast-paced work environment
Benefits:
- Competitive Salary
- Medical, Dental and Vision Insurance
- Disability (Short- and Long-Term Disability)
- Life Insurance
- 401(k)
- Paid Time Off
East Coast Metal Systems, Inc. (a division of Kalkreuth Roofing and Sheet Metal) is one of the nation’s leading composite panel manufacturers. As a leading Eastern region contractor and manufacturer, ECMS specializes in all forms of architectural metals for small, medium, and large commercial facilities to serve a wide range of customer needs. Top projects include major healthcare, higher education, and sports facilities as well as automotive, chemical, and pharmaceutical facilities.
Duties & Responsibilities:
- Review shop drawings and submittal packages for accuracy
- Responsible for drawing development based on measurements
- Communication with Engineers, Drafters, and other Project Managers
- Assist in execution of contractor bid process
- Manages project costs for materials and labor
- Manages and monitors approved projects
- Assist in weekly tasks and job meetings during capital projects
- Assist in the timely preparation and execution of product to construction site
- Assist in tracking panel orders and scheduling deliveries in accordance with construction schedule
- Assist with project closeout (i.e. punch lists, final invoicing, etc.)
- Solicits and maintains communication with contractors and vendors
- Assist in the inspection of capital projects for compliance with specifications and quality control
- Assist in the review of proposed change orders and their validity
- Assist in the review of architecture plans for completeness and compliance with standards
- Attend meetings, conferences, and/or seminars as directed
- Adhere to all company policies and procedures
- Perform other duties as required or as assigned
Qualifications:
- 2-year AutoCAD degree or equivalent AutoCAD experience
- Ability to read design drawings
- Eagerness to grow and learn about the construction and manufacturing industry
- Eagerness to develop AutoCAD skills
- Strong organizational, prioritization, and time management skills
- Excellent communication skills; both internal and external
- Ability to thrive in a fast-paced work environment
Preferred Qualifications:
- 3-5 years of experience producing shop drawings for metal panels or curtain wall (or similar experience producing Architectural Drawings)
- Experience reading construction project specifications Knowledge of the construction industry and building codes
- 1-2 years’ experience in project management
- Ability to thrive in a fast-paced work environment
Benefits:
- Competitive Salary
- Medical, Dental and Vision Insurance
- Disability (Short- and Long-Term Disability)
- Life Insurance
- 401(k)
- Paid Time Off
See All 7 Experience Manager Jobs in West Virginia
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Find Experience Manager JobsExperience Manager Jobs by City in West Virginia
Where West Virginia roles are concentrated, by current openings.
Experience Manager Job Market in West Virginia
A snapshot from current West Virginia openings, updated as new roles post.
Who's Hiring
What West Virginia Employers Look For
The qualifications that appear most often in experience manager jobs across West Virginia.
- Bachelor's degree in business, marketing, hospitality, or a related field required
- Three or more years of experience in customer experience, operations, or service management
- Demonstrated ability to lead cross-functional teams and manage stakeholder relationships
- Proficiency with CRM platforms and customer feedback or survey tools
- Strong data analysis skills with experience interpreting customer satisfaction metrics
- Excellent written and verbal communication skills for reporting to senior leadership
Experience Manager Jobs in West Virginia: Frequently Asked Questions
How do you become a experience manager in West Virginia?
Most experience manager roles in West Virginia require a bachelor's degree in business, hospitality, marketing, or communications. West Virginia does not issue a state license specific to this role, so employers evaluate candidates on professional experience and credentials such as Certified Customer Experience Professional designation. Gaining experience in operations, customer service, or patient relations at a West Virginia hospital, resort, or utility company is the most direct path into the field.
Which companies hire experience managers in West Virginia?
Employers hiring experience managers in West Virginia right now include InfiniSource Consulting Solutions, Michaels, and CVS Health, based on current listings on Migrate Mate as of July 2026. West Virginia's healthcare networks, hospitality properties, and public utilities tend to post the most consistent openings across the state.
Which West Virginia cities have the most experience manager jobs?
Clarksburg, West Virginia, and Charleston account for the largest share of experience manager openings in West Virginia. Charleston leads because it is the state capital and home to major healthcare systems, financial institutions, and corporate offices, while Morgantown's concentration of university-affiliated employers and Huntington's healthcare and retail anchors drive demand in those markets.
Are there remote experience manager jobs in West Virginia?
Yes, though they make up a smaller share than in purely digital fields, since many experience manager roles involve on-site team leadership, facility oversight, or in-person customer interaction. About 100% of experience manager openings tied to West Virginia are remote or hybrid as of July 2026, with remote work most common in customer success, digital product, and corporate strategy-focused positions.
How can I get hired as a experience manager in West Virginia with little or no experience?
The most realistic entry path is moving into an experience manager role from an adjacent position such as customer service supervisor, patient relations coordinator, or hospitality team lead at a West Virginia employer like WVU Medicine, Encova Insurance, or a state park resort. Many of these organizations offer associate or coordinator titles that serve as a bridge. Earning a Certified Customer Experience Professional credential while in an entry role strengthens candidacy significantly.
Where can I find and apply to experience manager jobs in West Virginia?
You can find and apply to experience manager jobs in West Virginia on Migrate Mate, which lists current openings across the state. Search the available roles, identify the ones that match your background and location, and apply directly to the positions that fit.
See All 7 Experience Manager Jobs in West Virginia
Find roles in West Virginia that match your experience and apply in just a few clicks.
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